TCC Mechanical

Alan is the man, it took a few tries to figure out what was wrong with an older boiler but we figured it out and everyone has heat!

Alan from TCC Mechanical came out to clean my furnace and repair my thermostat. He was very knowledgeable, friendly, reliable, and professional. During his visit, he was efficient and he even educated me on some items pertaining to my furnace. I will definitely continue to work with this company in the future. I will certainly recommend this company to family and friends. I can sum up my experience with this compnay in four words: Top Notch Customer Service
From a satisfied customer,
Tamika

I called TCC at 10pm due to our A/​C not cooling. They were able to come out the next day and fixed the problem (low Freon). They were professional and able to clearly explain the problem and steps they took to assess. Most importantly I will be using them again.

I initially came into contact with this company through a Groupon that I purchased for an AC tune up. As promised, they came out and check the unit, only to tell me that it would eventually go out (which I already was expecting). He worked on my unit for hours and even came back for a second time to try and rectify the issue that I was having with the unit. I came to the conclusion that it would be best to replace the unit and he worked with me to get the job done reasonably. Within a few days he was back replacing my unit and getting rid of the hot box that I was living in. I appreciate everything and would recommend him 10 times. He was professional and dedicated to fixing any and all problems.

Alan from TCC Mechanical was able to come out the day our AC broke down and got it up and running on a Saturday evening with a new fan capacitor and a Freon top-​off. His call fee was a bit cheaper than another service provider I’ve dealt with, but his Freon was about $ 10 more/​lb. I figured it was a wash and proceeded with the repair. His parts prices seem pretty much industry standard — I didn’t feel abused by mark-​ups, and he weighed the Freon canister in front of me before and after he filled the AC unit, so there was accountability and transparency around the process. The air was running dry and cold when he stepped out of the door.
When there was a follow-​on issue with the compressor two days later, he was very responsive and came out again in the evening to look at it. As it’s an older unit, he recommended a booster for the compressor. It had begun to thunderstorm at that point (he says he doesn’t go on ladders in the rain — totally understandable, he’s a family man and has to take care of himself!), and he didn’t have a booster in his parts kit, so he made arrangements to come back the next day for the installation.
In doing some research that evening, I found that many HVAC pros feel AC units would do well to have booster units whether newer or old — they reduce wear on the compressor, but they are under-​utilized. Why tell a customer to get a $ 100 accessory when you could sell them a new AC unit? That Alan did go that route with us, and only charged the house call and labor fees for the initial visit/​repair, exhibits the quality of his service and character.
Our home has a Nest thermostat, and I asked Alan if he had experience dealing with them, as I’ve read about some people having issues with them burning out their AC’s. He said that he did, but during his repairs didn’t actually have to deal with ours — I fiddled with it for two hours on the phone with Nest support before he arrived at the house, so it had been ruled out as the problem by that point. Just wanted to share this with any Nest owners out there — I can’t speak to Alan’s knowledge personally, but I can speak to his honesty, so I don’t think he was blowing smoke up my skirt! All-​around, I would say that Alan is a competent, responsive, and trustworthy service provider. The next time I have an HVAC issue, I won’t hesitate in calling him.

Had my share of bad contractors and hvac people. Never calling anyone else other than tcc. I highly recommend this Alan. He was very professional and on time. Did exactly what he said. Hire this company for your next repair.

My warranty company was able to get these guys out to my house the next day when everyone else was taking 3 — 7 days to come out during a freak cold spell. I had already had 3 other guys to my house. One threw his hands up and said he couldn’t fix it and the other two thought it was the igniter. One of those guys disappeared and the other was way too expensive. Alan came out (extremely personable guy BTW) and spent a ton of time trying to figure out the real problem in a very unassuming way. He thought it might be the igniter but he also thought it could be the circuit board so he returned (at 8 PM the next day) with both. Turned out it was the circuit board.

First review I’ve ever left on Unilocal,but Alan from TCC Mechanical deserves a great review. Tonight is one of the coldest nights recorded for November in Chicago, and coincidentally our furnace stopped working. We called Alan, and he was extremely friendly and happy to come by at almost 11pm on a Tuesday. He arrived 15 min. after we talked to him, and was a joy to work with. He even taught us how to properly use and program our thermostat:)

Sometimes fate steps in and guides you to someone who turns out to be a Godsend. This describes Allan Tabor. Initially met him when furnace was not working properly and my husband gave it a quick fix. I reached out to Unilocal and that’s when I took a chance and called this company. He came out quickly, even though it was working by the time he got there. I must note he got here in about two hours after the initial call. Fast forward about three weeks later, furnace problems again did say we needed a new furnace) it was an absolute cold day and furnace went completely out. Called Allan again and even though he could have put us off, he came that day also within a few hours. We were freezing. I explained the problem on phone, he knew exactly the part needed and gave a rough quote. He appeared again and fixed this olé thing and reminded us that we did need a new one. Yes, he is right and when we can afford one this will be done ASAP.
Long story short, I did not feel he robbed us for the work, time and energy he put into repairing this furnace. I feel he is honest and forthright and will not sell anyone a bill of goods. LOL. Needless to say I will be using him a a few months to install a newer furnace and I encourage anyone to call this guy. He is one of the good ones, that everyone should know about… Well do not keep him too busy, I need him too.
Thanks again Allan. from TCC Mechanical

Bought a Groupon for an AC Tuneup. Played a bit of phone tag, but I got an appointment and the technician showed up on time. However, he told us our a/​c was about the give out and had to be changed immediately and gave us an insanely high quote on a new one. He then «forgot» to plug the unit back in, making us think it had broken. Luckily, we called another company who plugged it back in and gave us a much more reasonable price for the new unit. Problem solved.
If you do use them, keep a close eye on what they’re up to.

TCC mechanical is the type of business that is perfect for women or anyone that feels that they might get duped because they don’t know much about what needs to done. Allen is honest, and sincere; I felt good about his diagnosis and the repairs that he did on my furnace. I also know that his prices are better than fair because I had called another company and was quoted a lot more. I highly recommend Allen and TCC Mechanical! He not only left my house warm, but me smiling!

I booked an appointment through TCC Mechanical after purchasing a living social emergency deal. They were great in taking my appointment around 11:30 at night and scheduling for the next day at 10 AM. When I awoke the next day they had left me a voicemail canceling my appointment and stating they could not make it at all that day. It was –8 degrees with a –25 wind-​chill and they apparently lost sight of fixing someone in need of a failed furnace. If they didn’t have time for the emergency appt they shouldn’t have booked me. They clearly shouldn’t have booked me at the time but also should have followed up to ensure I had someone else to come as our homes temperature was dropped significantly. By not booking me I would have realized I needed to call a different company sooner and wouldn’t have run the further risk of pipes exploding. They should really look at their customer service model ASAP.
Brad

Alan was great! I found TCC through living social and I will always use them now! No extra charge for evenings or weekends. Alan explained what happened, why it happened and how he fixed it. Great customer service!!! Thanks for getting my house warm again!

Excellent service from the owner. He came on time and is passionate about making his customers happy. Allen is very thorough and very honest. He will not attempt to bill you for unnecessary repairs. He takes the time to fully educate and explain to you how your HVAC system works. Very patient guy that takes his time to make sure he is cleaning your unit properly. I trust him and would recommend him to my friends any day.
troy

I found TCC Mechanical through a living social deal. His price was a little higher than some others but I took a chance based on the services he provided. I’m glad I choose Alan. He was on time and arrived with all the tools he needed to get the job done. He completely inspected my HVAC systems and cleaned them as well. He showed me the condition of my systems and made recommendations on how to improve efficiency. I also received quotes on some other potential jobs I needed done and his prices were pretty reasonable. I will be sure to call Alan again for my HVAC needs.

It is hard to find a company like TCC that offers excellent customer service and quality work at an affordable price. If you need any service done to your air conditioning or heating unit TCC is a great company to get in touch with!