Chow Down

Warning! Don’t leave your pets w/​them for adoption! I was on a 2 mth wait list to give my 2 rescues up for adoption-​both well behaved, potty trained, socialized and very sweet and loving-​loads of personality. I dropped them off under EAPL’s care only to discover that first thing next morning both were killed by the vet– they not so much as gave me the option to retrieve, they gave me 10 minutes notice by phone. By the time I returned the call 1 hr later, they had been KILLED. So greatly traumatized-​scarred, angry-​devastated that I trusted them with my babies. I promised my furry kids a wonderful new home because that’s what I thought they would get at the esteemed EAPL/​Chow– wrong, wrong. Someone put the Vet in charge out of their misery-​send them to work at a slaughter house NOT a rescue center. ROTTEN customer service protocol! Only saving grace is the volunteer staff who are diligent, kind. Euthanization should be banned at pet centers altogether.

Extremely disappointed in the customer service. Forgot my special order twice, and gave me the wrong price for what it would cost by over 50%. They are very disorganized and not knowledgeable about the products they sell. Also, very unapologetic for making a mistake. I waited over a month for a product to be brought in that they forgot. When it finally came in, they told me it would cost double what they originally said. I said I would not be taking that purchase right now. Then the lady told me «You could save up for it.»
Extremely rude and disrespectful.

They have great customer service and always carry my 40 pound bag of dog food to my car. I will not buy dog food anywhere else. Canidae also has free bag program so once you buy so many bags you get a free one. They have fun items for your pets.
I really like Chow Down!

Love this Store! They have great service — always help me carry out my heaping bag of dog food to my car. Good selection, decent prices and a loyalty club that really pays off! Something for all types of pets

Chow Down has been in Evergreen forever, and despite different locations, the same staff has been with them for just as long. They are a spectacular store, that has an amazing stock for a small local place and they have a very large knowledge base. They always give back to the community and that means the world in Evergreen. I will go to Chow Down first before I go anywhere else, despite the slightly higher price in comparison to the big-​box chains.

We just adopted a puppy from the Evergreen Animal Protective League this weekend, and we needed to get some normal pet supplies. On a whim I decided to stop into Chow Down, as I had heard good reports. The staff was great! They helped me find toys and chews for our new dog, and something for our big dog. We will definitely go back, they had an amazing assortment of items for all kinds of animals and in all price ranges.

I just found this store a couple weeks ago and will definitely be a regular! They have a great selection, friendly and very knowledgeable staff, and the store is just plain fun to look around!

Chow Down is the kind of business I am so happy to support. I started buying food for my dog there six years ago – when I walked in and explained that I had serendipitously just become a first-​time, new dog owner and they’ve been helping me with any and all of my questions ever since. The employees are all very informed animal lovers and so polite – there’s rarely a time when I am not asked if there’s anything I need. They listen to my sometimes ignorant questions about what I should buy that’s good for my dog and my budget, and they always have suggestions that end up working well.
Having lived in apartments and old mountain cabins that lack fixtures which would make it easy to wash my dog at home, I have used Chow Down’s washing service very often. The have a grooming service, but you can also wash your dog yourself, so normally I just walk in and make sure one of their three washes is open. My pup is short-​haired and medium-​sized and doesn’t require that much maintenance, so it’s easy and saves me money, especially since they charge me very little for being so quick! Their washes at the new location are fully stocked with supplies, clean and elevated, and easy to use.
Oh, and an added bonus: They have a large, open cat room where they shelter orphan cats! My boyfriend is allergic to cats and sadly I don’t think I’ll ever be able to own one again, but I can get my fix with a little visit to the kitties at Chow Down every once in a while.
Th owner of Chow Down is such a cheerful, nice guy and well-​known in the community. You can tell by their friendliness and knowledge that the employees are treated well and enjoy their jobs. It’s definitely a win-​win to have Chow Down around!

I’m not wasting my time or money at PetSmart /​PetCo anymore and will certainly drive out of my way to go here.
This place is all class and I was blown away by the customer service and personal attention. We were drawn in last weekend by their $ 10 dogs food purchases /​20% off all clothing mech sale. Seriously, these ppl went all out and provided food and beverages to everyone who came near the shopping strip. Too bad we’d already dropped $ 30 a mediocre Tex Mex place called Whippletree.
The prices are slightly cheaper then most corporate places. They offer a buy 12 get one free on dog food bag purchases for customer loyalty.
Their food selections (for dogs at least) is far superior to the ones you find a corporate places and I’d never hear of many of the brands but they had much healthier contents then what you’d find from Purina or Science Diet.
Their clothing products are cheaper then most online stores. We bought our Great Dane an outside coat for $ 41 dollars, looked online to see if other places offered it at a lower price and no one else did. I even looked to see if their Woof Wear products could be purchase online somewhere else at a lower price. Nope.
Seriously, these ppl are great and I’ll be hitting up this store frequently. With four dogs, we have to be very selective with our purchases since we have a budget and each dogs preferences to keep in mind.
Thanks again Chow Down!
dah-​veed

My husband and I just adopted a Golden Retriever Puppy. We had never been into «Chow Down» and decided to go yesterday. Our litle girl was so happy as soon as she walked into the door. She found her favorite toys and played with some others. We were having a hard time finding the right food for her. The girls spent some time with us and we found some new food. We got home and she emptied the bowl and has every time. Thanks so very much for all of your help and we’ll see you regularly!

i love this place! i seriously could not say enough good things about it. i have a american staff terrier, moxy, (smaller version of a pit bull) and they welcomed her with open arms. they have organic and holistic dog food, supplements, cool collars and most of all knowledge!!!