At Your Service Cleaning Service

Needed a move out clean and it was very short notice. My co-​worker referred me to this company and I called Lance to see if he had any openings in his schedule. He was able to schedule me for the next day. The ladies arrived on time, they were very nice and super friendly. Opened the door for them and went back to work. They called me about 2.5hrs later and said they are almost done so I went back to the house. They told me I could walk around and check it out and then they will finish with steaming the floor, everything was spotless. Thank you Lance and the team for helping me out and for making everything look brand new. Mahalo

Please be cautious in using this cleaning service!!! We were clients with this company for about a year and each time giving them a chance to improve. The owner Shana is a nice person and liked working for her. However, it appeared to me after our trust was broken they did not screen their employees.
I rarely put reviews on Unilocal,but always rely on other reviews to protect my family from an bad experience. I don’t want others to go through what we had to. People need to have a trusting company to come into clean being that our valuables are special to us and need to be protected.
What ever service you decide to go through no matter how trusting they appear please hide your valuables!
Sorry Lance and Shana, but others need to be warned since nothing was done to rectified our situation.

At your service cleaning is truly one of the best cleaning companies I have had in my home. Their staff are kind and very hardworking. Our experience with them has always been wonderful they even go the extra mile to talk to my daughter who is always following behind them as they clean as well as our rather large dog. All of the furniture is moved an properly cleaned under and wiped down. You will be hard pressed to find dirt and dust after they leave your house. I would and have recommended them to my friends and neighbors. If you find yourself in a pickle with family coming in town or a looming party and no time to clean. Call At your service you won’t be disappointed.

I would give them zero stars if I could.
I scheduled to have them clean my house (before moving out) over a month in advance, and one day before they were supposed to come, the owner called and said his entire staff was sick and couldn’t make the appointment. He referred me to another cleaning service, who could only come for a couple of hours.
I still got charged $ 200 of my deposit on my house because the cleaning crew were so rushed that they didn’t do a good job.
AVOID this cleaning service. Unreliable.

I work for this company. Im VERY happy with my co-​worker (s) & actually enjoy work. My main co-​worker is Dolley & shes super nice. She works REALLY hard & has admirable integrity. We dont waste anyones time, we get in, deep clean, get out. We dont take take short cuts though. We make sure our jobs are immaculate & our customers are more than satisfied. We respect peoples wishes & property. We take pride in our work & find it VERY satisfying. Ive been w/​the company for a little over a month & ive been treated unbeleivably well. Lance & his wife, Shana, have been a comfort & a pleasure to work under. Their honesty & the way they treat me/​people is hard to come by these days. Im super stoked, love my job, love my co-​worker Dolley & love to do a good job. I personally gaurentee a excellent job done if we come to your place! God bless!

Could not have been more disappointed. I was dealt with the entire time as though they were the customer and doing me a favor. Scheduling was like pulling teeth. I personally made one schedule change once we had an appointment and you would have thought I changed the plan 5 times. I was phoned literally 15 minutes before the actual appointment and told they needed to change the appointment by an hour and a half (knowing I had carpet cleaners coming the same afternoon). When I said I couldn’t change the appointment, I was nearly hung up on before I could explain why — by one of the OWNERS of the company! She then came to the property with attitude as though again, she were the customer. It was really unbelievable. I received multiple argumentative emails from the other owner simply because the date had to be changed for the original cleaning and apparently he was upset with the time I requested for our first appointment. It was like being harassed by a company that is being paid to do a service. AWFUL! The cleaning was par and they charged entirely too much for it and I will be following up with things myself to get the home completely squared away. In addition, a blind was broken and I was asked «What do YOU want to do about that?» Really?
Awful company, awful service. Wish there was a no star option!

I decided to use at your service to clean my apartment to be move out ready. The cleaning was 5 star. They did a great job I didn’t have to go through and touch anything up. They’re administrative staff however wasn’t so great. They messed up my appointment time and I had to leave my college calculus class early and rush down to waikiki so they wouldn’t leave! It all worked out so I wasn’t too upset! Oh and this didn’t bother me but I found it very wierd that the people who cleaned for me were sitting on my lanai smoking waiting for me to come back to check the place out…

I called Lance on a Sunday morning and was trying to get someone to come and clean our home on the following Monday (Labor Day) before we had guests coming over on Monday night. He was very accomodating — we scheduled, he emailed me confirmation, and I even got to use their deal here on Unilocal.On Monday, they arrived on time, we very friendly, and our home was beautiful upon our return! We will definitely be using them monthly! Thank you so much Lance, Shana, and team! You made this mama very excited :)

A phenomenal husband & wife team and reasonably priced. I have gone through 2 house cleaners in the last 6 months and At your service is by far the best yet! Their attention to detail is excellent!

Called and set up an appointment for the next day to have them give me an estimate for monthly residential services. They didn’t show, didn’t call, didn’t return the message I left. I’m really Disappointed, the reviews of services were excellent… I guess I’ll look for another company that wants my business.

Called at your service and Lance was quick to come out the very same day to do an estimate. I made an appointment and Lance and his crew showed up and the «Windward Crew» went straight to work! I was extremely pleased with the results!!! I will be continuing to use At Your Service Cleaning Service on a regular basis! Very professional!

I’ve had my house cleaned several times from At Your Service Cleaning. I am really impressed by their attention to detail. Not to mention, they were able to accommodate my request for early morning on short notice. I will be recommending this company to all my friends.

I didnt buy the deal but their service is very very well worth it
they sent 2 people to clean my move out unit this morning and they did a terrific job! they were so nice and did a fantastic job!!! They started cleaning at about 830 and were done before about 10am. They were quick. VERY VERY thurough and they knew it was important that this clean passed inspection. My landlord was very cheap and only applied primer and not paint to the walls so there were lots of marks, the cleaners got 99 percent of the marks off which I had only gotten a few even with the mr clean marker remover!
When I move out of my next unit, Or if we need our place to be cleaned just a bit cause we are so busy with work, I will definitely be giving them a call again!!!
Much aloha!!!

The owner is a nice guy. It’s very inexpensive, but I expected better. I tried them and had to ask the other crew members to go over some other spots again. A lady did a very nice job in the kitchen and bedroom. I also used Clean Team 808 and heard they did a great job while I was away.

They did a move-​out cleaning for me and did a great job. They were there right on time and were very conscientious. I would highly recommend them.