McDonald’s

Didn’t eat ALL day because of working a double shift. Ordered from the drive thru, only to drive home sit down getting ready to eat when discovered order was WRONG… The BAD part was driving back, now getting out of car, and their door was locked. I tried to get the employees attention holding food bag up only to have the employee look up at me then back down ignoring me. I stood their till I got another employees attention who came to the door and through the door asked me for my receipt, when I held up the receipt, they unlocked the door took my receipt and bag in a VERY RUDE WAY LIKE I WAS INCONVEINCEING THEM. They took long and didn’t offer any sort of apology or was sincere for making a mistake… I GUESS since your a big franchise it’s not a big deal to you when treating customers appropriately when YOUR company makes a mistake!!! SHAME ON YOU!!! Your evening shift employees need some training on better customer service…

****Found a PUBIC HAIR in my sandwich****
This Mc Donalds location used to be one of my favorite spots when I lived in Ewa Beach. One of the reasons why, was because it was so uniquely decorated like a 1950’s diner.
Any way, I came in last night (Friday, Jan 29,2016 @8:30pm) and ordered a few items including the Filet’O Fish meal. For some reason I had a feeling something was wrong, so before eating I removed the bun and was appalled to see what looked like a pubic hair mixed into the tarter sauce in my sandwich. So f***ing disgusting!!!
Before taking my sandwich back to the cashier I took a photo. I was unable to attach the photo to my review but I did upload the photo and added to the photo gallery for this locations Unilocal Profile. I feel so compelled to share my recent experience in hopes to shed light on what may not be an isolated incident.
This location doesn’t deserve any stars. However, the cashier who took my order and assisted me was friendly and very apologetic about the incident. So the one star is dedicated to her.

Drive thru after hours review:
Staff was friendly and order was accurate (thus, 2 stars).
However, FRIES were cold tonight. No, they weren’t just «not hot, and fresh. They were COOL to the touch. Considered going around through the line again, as I’m sure they would have replaced them… but too many cars to have to wait behind. No thanks.

Serves breakfast all day… But regular meals aren’t served till 10:30. This is My first review. The service is fairly fast. The cleanliness of the place is clean except for some dirty tables and trash on the floor. But I do think all meals should be served all day. What if someone is feeling to eat a big Mac instead of a Mcmuffin.

Drive thru a bit tricky getting into because of the layout of the Ewa beach shopping center. Fast service and fries were cooked right. Just don’t go drive thru at night because the millions of birds that are roosting on the two big trees are going to poop on your vehicle big time!!! You have been warned!!!

Always had good food here. I’m usually just into nuggets but always had good and kind service.

A good restaurant with great workers. I do not recommend coming here during after school hours. It is run down with middle and high school students that behave inappropriately and make a lot of noise. They’ve got the best deals because they’re from the corporate division not franchise.

most of the time I’ve gotten the correct order. sometimes they forget to put in the condiments, like the mc nuggets dipping sauce. or forget to make it plain. but this is a first. ordered a plain cheese burger and got a plain cheese sandwich. no hamburger patty! it cost me more to drive back then the cost of the burger. what made it worst is they just slapped a microwaved patty on my bun and sent me on my way!

Came here around 11:30pm late night food for myself and peeps. Lol. However, I was really shocked that there was no line at the drive thru. But why I’m giving this place 5 stars because the workers. One small talk makes there job easier. Even though there was no line I was taking to the worker at the first window and it was a nice conversation and it stated by me saying how are you? I remember before the workers looked mad but hey I always try to lighten up the mood. Even better was the second window person said hey how are you? I was like wow there in a happy mood lol. Anyways thank you again for an awesome happy small conversation. Makes me smile!!! «I’m lovin’ it» lol

I’ve always had an issue when going through the Drive-​Thru at this location. It is super convenient to where I live so I continue to come back, but they have on a few occasions forgotten something or gotten my order wrong when I go through the Drive-​Thru. I tend to stick with walking in, but today I hit the Drive-​Thru and they forgot a straw, so I guess I got what I deserved knowing better!

Always come here. They take coupons and they are pretty fast with food. I always ask for no salt on my fries to get it fresh and add Extra pickles to my sandwiches. Fast and convenient. No problems as of yet. Except sometimes they do become slow at certain hours.

Food is great. Services can be spotty. Some days it’s great. Other days it’s awful. They also Shu away homeless people that are always there

I remember when this place did not look as nice as it does now. Now, it is the place to be. There is free wifi too! The restrooms still do not accommodate more than two people. There is a lot of seating, but the seats get taken up so fast all the time that it makes you wonder if all that seating is enough seating. The staff here is nice, for the most part. Good luck in getting your order right during a rush. There is a bankoh atm machine here, just inside the main entrance. Be on the lookout for special deals that they may have. There are usually huge banners outside with the latest deals. Breakfast ends at 10:30am and the dining in area closes at 11:00pm. The drive through is ²⁴⁄₇. The dining in area opens back up around 5:00am. There is a new dollar menu, but I am sure most people already know that.

No matter what time you go to this location, their drive-​thru is always busy. I still like going to this location though.
If you don’t like waiting, you might think of just going inside to order your food, but the good thing is they have 2 lines in the drive-​thru to move the traffic, so the wait is never really that long. Some drive-​thrus they ask you to wait on the side in the parking lot for your food, but i’ve never had to do this at this location.
Right now they have the McTeri burger, so if you want this seasonal item, this is the location to go to.
Second, I’ve never had an order come out wrong, whether it’s a small order or a large order. So that’s what I appreciate about this location.
Also, another location at Laulani village is coming soon. It’s just a few minutes away from this shopping center. So i’m sure that will alleviate any wait at the Ewa Beach shopping ctr location.

I’ve been going to this McDonald’s for a long time. I reminisce of going to McDonald’s after school or during school in my High School years.
This McDonald’s is very clean. It also has this cool table with lights dancing on it which is nice. I remember when this McDonald’s resembled a old school joint. Now it has taken a more sleek and modern look.
The workers here are very friendly. The workers display great customer service and they are fairly quick.
This McDonald’s is conveniently located near the bus stop, when I’m waiting for the bus I always go to McDonald’s for a quick snack if my bus route isn’t coming yet.
Overall, I love this McDonald’s!

Drive thru is moving quickly this morning. The crew was particularly friendly this morning and without skipping a beat, apologetic for having me wait for my food (it wasn’t even really waiting). My grown kids like McDonalds and everything was packed right with the correct items… and I even got napkins this time!

Service here SUCKS!!! Ordered a breakfast sandwich, ask to sub folded egg for round egg but they charged me for it, spoke to manager and it get no refund. What the hell?!? Thought all were the McDonalds were the same???

It’s usually packed with people when I go there. The lines are long.
There’s so many workers behind that counter. I don’t understand why it takes so long to get a McChicken and a McDouble out. I would see people making bigger orders than mine and getting their orders out way faster than mine would.
The tables are usually dirty. The only place that’s dirtier is the –yes– restroom. There’s a disgusting warmth to the restroom and it often smells like pee. You can feel the air in there. It’s like. ammonia hitting your face. I avoid going there if possible.
After school is the worst. Loud and obnoxious kids with potty mouths all up in this place. It’s hard to enjoy a meal when you got stupid kids whoopin and hollerin retarded things in foul language. I don’t want my child to hear that stuff. Most times I just take my stuff to go. I HATE dining in.
The workers seem to be in their own world, minus this one woman. I love that lady lol. There’s a security worker that doesn’t do ANYTHING, even when people are being crazy.
The fries suck. I ask for a fresh batch, they just shuffle the fries around, add more salt and try to give me the same batch. If I complain, they complain and make the order and end up giving me less than what they were originally giving me. Horrible.
The McDoubles are sloppy. In fact, most of the sandwiches I get is sandwich with lettuce on the (out)side. Wtf.
There’s always a long wait for the drive thru. Right now they’re renovating, Idk if that’s contributing to their already slow service to being even MORE slow. Blah. Idk.
I don’t like it here, but my ladylove loves her cheeseburgers. sigh.
Take your stuff to go, and be on it when it comes to your food. Check your food at the counter or while you’re at the window. You’re a paying customer, make sure they’re getting your order right.

An awkward place to review because a McDonald’s is a McDonald’s, right? Well, this particular McDonald’s is my favorite on the island.
I have a requirement of fresh french fries. I hate going through a drive thru (which is supposed to be quick) and then getting stale fries and being told you would have to wait 7 minutes for a fresh batch. In all my years of coming to this location, I haven’t once had bad french fries. They are the kids favorite too.
I like the new concept of the mini fries that come with the kids meal. They are a perfect size for the little ones! They hold them well and it is just enough… for the littler guys anyway.
If the line gets long (which is most of the time), they have someone walking to each vehicle to get the order and get ahead.
Good job McDonald’s Ewa!

This is our Sunday Night hangout with our church family. As I write that, I realize that we’ve been doing this for almost 10 years.
Anyhow, I remember when this McDonald’s used to be connected to the Ewa Beach bowling alley until the entire shopping center decided to renovate and McDonald’s built their own building within the center.
Throughout the years, they’ve included an ice cream area but that is no longer there.
However, the service is still great even though I could share a recent experience of one encounter with a grouchy employee but I am hoping that this employee is more pleasant because overall, the service has always been friendly and quick.
If I don’t have to… I will not go through their Drive-​thru because there is always a line while the Burger King across the street looks lonely and dismal.
Even though I am listing myself as a fan… I am SAD that they did away with the ICEE!!! *ugly cry* what is up with THAT?! They were the go-​to food establishment in Ewa Beach because 7 – 11’s slurpee machine lights are always blinking *sad face*
Overall, the food served is not greasy or messy. Their service flow to keep the lines moving is very efficient.
I still love me some Quarter Pounder with Cheese (Plain), Fries, and Coke *YUM*