One Click Cleaners

I called no less than seven times (I even verified with Yellow Pages to check the number) and it rang through to voicemail every time, and the address listed is to the UPS store.

After seeing poor reviews of Young Laundry I decided to give One Click a try. They have a $ 30 min. for pick up. When I called back to their 1 – 800 to order service, nobody answered (went to voice) three times. Left message and no call back. Big red flag here… appears they are not reachable which is indicative of staff and mgt problems. Will go with the japanese cleaners by Don Quiote, Waipahu… guess sometimes you have to drive a ways to get quality

Where do I begin? I’m the first one to review with less than 5 stars. I hate to do that, but I am not impressed with this dry cleaning service.
I am reviewing this cleaning service after my second time using them. I don’t know which time I am more upset with. The first time when they ruined the leather on a Michael Kors bag when I specifically requested for them to leave the leather alone? OR leaving my clothes hanging outside my screen door (not even between the actual front door and screen door like I leave the clothes for pick up) and finding that not only are my clothes visible for every one in my condo complex, but that two of the items come back with marks on them still and a shirt even received a complimentary snag while in transit?
Look, OneClick Cleaners is definitely convenient. They pick up and drop-​off your clothes. What’s not to love there? Margarita and her staff are always prompt to get back to you via phone and they are happy to answer any questions.
What I don’t get, is how you can say that «Some stains may not come out» but you just return them to me with no note of which items you couldn’t help. Also, I question how the same stain (s) in two different spots come off in one area of a shirt, but not the other? How did you treat the SAME spill in one spot but differently in another that the stain didn’t come out? It’s just confusing to me.
Lastly, where is the savings here? I paid over $ 6 for each of my 5 shirts to be dry cleaned. To pay that much and EVERY item come back to me with stapled papers on the tags of every shirt. Because I really want to sit here and pry apart industrial strength staples from my clothes now? Ugh… what’s going on here? I do not like this one bit.
Sorry, but the friendliness over the phone and convenience isn’t going to cut it for me. The way I see it: I just paid $ 44.00 to get clothes steamed and wrinkles out. I could have used an iron at home or put $ 44.00 towards my own clothes steamer.

These guys are wonderful! Best dry cleaning service out there at a reasonable price. It’s sooooo convenient. It’s even more convenient than drive through! You can schedule a regular pick up and drop off. We do bi-​weekly service and they send you a text alert when they’ve picked up. They’ve always been prompt in picking up and delivering our dry cleaning. They also send a message when they are dropping off. They are really good about a following your instructuions. We have a hook by our front door that we’ve asked them to use if we aren’t home. Margarita is good about ringing our doorbell and checking first to personally deliver instead of just leaving it there. I like that. It makes us feel like she is concerned enough about her customers to take the time to talk to us. You see that less and less; human interaction in this day and age of advancing technology. It’s nice when you can talk to someone face to face.
There was even one time my husband forgot to put out his bag for pick up and the delivery driver waited and tried to call us to see if we had any items to pick up. We missed her call and called her back and she was willing to come back to our house to pick up! Amazing!
Margarita is so sweet and accommodating. She applied a coupon that I thought was too late to use to an order I already placed. I told her my husband had an out of town business trip the following week and she was willing to do an earlier drop off. We’ve been utilizing their services for awhile now, so sorry about the late review. You guys deserve a great one! Overall, great customer service. I wish them all the best and hope they’re around for a long time. Keep up the good work!

Not a review. More of a question. Do they do a good job on military uniforms? And what is the turn around time when they pick up? And why does this keep saying my review is too short.

If you are looking for…
CONVENIENCE***** 5 Stars — they come to you!
FRIENDLINESS***** 5 Stars — they LOVE their customers! Margarite the main manager for the store knows me and my laundry by name!
OUTSTANDING CUSTOMER SERVICE (!!!) *****5 stars — They go above and beyond in taking care of their customers unique and special requests… They’ve stopped using staples because I asked, don’t use a plastic bag on my clothes when I ask– (plastic laundry bags are my personal pet peeve) and follow my instructions to a ‘T’
SAVINGS***** 5 Stars — Their prices are WAY more than reasonable — considering what they do for you!
Technology ***** 5 Stars — they will text you or email you details about your order– (your choice!) When it is picked up, when it’s going to be delivered, how many items they picked up… it’s just plain awesome.
Seriously, I don’t think you can ask for much more than that for a Laundry service.
OneClick Cleaners THANK YOU for making Kapolei (and my life!) a better place with your outstanding service and can-​do attitude when it comes to picking up and delivering my laundry. Seriously, you rock! I’m telling all my friends.
They have an office in Pearl City but service Ewa and Kapolei as well. Seriously– STOP wasting your time going to Youngs Laundry or those other places with the angry old lady at the front (you know what I’m talking about) that over charges you and you have to pick up on their terms… seriously CALL or CLICK on OneClick Laundry in Pearl City… and save that time (and money) for something productive! Thanks again OneClick team! Margarite and Dustin you guys should seriously get an award for making life easier! Thank you, Thank you, Thank you!

Moving back from San Francisco to Hawaii has its benefits. Until you realize that you need dry cleaning and there aren’t many options. But low and behold, a dry cleaning service that has can bring it like the big city but still hold that small town aloha charm.
This service is great. Schedule a pickup, schedule a return date, all the transactions are done through the website. Highly recommended. Will definitely do business with them again.

I was looking for a dry cleaners in a pinch and this service came through. The pricing was excellent, a lot less expensive than my normal cleaners. The service was right on with the turn around time, I was very happy to get my clothes back in the short turn around time they promised. The owner and other employees are great to work with, they will do everything to fit into your schedule for pick up and delivery. Very easy service to use, sign up online, driver comes to pick up your clothes, and deliverys them to within 48 hours. Definitely a great service, I highly recommend it to everyone and I will personally use this service again.

I was looking for a dry cleaning place in ewa beach and was very limited until I saw one click cleaners and saw that they were in the area and decided to check them out. There was only one review and it was rated with five stars so I went ahead in called and no answer but the owner called me back shortly after. He was very polite and really had great customer service. I told him I needed my daughter baptism dress ready by Sunday and I had called on Thursday and he assured me that it would get done with no problem. He even gave me his personal in case I needed to get a hold of him or needed anything. The person who came to pick up the dress was great and the person who dropped off was also great. I am glad I found them and will continue to call them for my dry cleaning in the future. They also have a store front in aiea or they are getting one I don’t remember but that’s awesome in case you wanna go instead of them coming to your house.

Awesome service, very convenient for my uniforms, since I always forget to pick them up