Hazel Ranch Apartments

This is maybe the worst managed apartment complex I have ever lived in. Multiple times I had work orders for rather easy but noticeable problems like the plumbing not repaired right which lead to my kitchen flooding. Not only did the issue not get fixed properly but the maintenance women came into my apartment with out permission and we could tell that she had walked through the entire apartment (weird and gross) not just the kitchen where the work order was issued. So if you feel like being violated in your place of residence this is the place for you. I guess the bottom line is this place is NOT SAFE. The same maintenance women has been seen spying and taking private pictures of residents at all hours of the day and night. So between work orders not done properly, maintenance violating my private space and people sneaking in between cars to take unlawful pictures of my wife and I on our balcony or in our bedroom I would say this place is SCARY and wouldn’t recommend any family or person move in here.

I’VE NEVER FELT SO VIOLATED
The leasing office has sent out multiple notices about theft and crime. I heard someone at my door hours after the office closed and it scared me. Turns out it was a notice from the leasing office with personal photos of my husband and I on our private balcony. I’m glad I didn’t call the police as instructed by the leasing office. They were photos that were taken without our knowledge. On multiple occasions we have felt threatened by a female maintenance personnel staring into or taking pictures of our private residence. There has been times where I’ve visited the office or have left the community and have found her staring me down. It is really creepy.
Maintenance is horrible. It took me 3 phone calls to try and get the leak in my disposal fixed. Not even then was it fixed. My husband ended up fixing it. I didn’t even receive any follow up calls about my disposal. Maybe then it would have been fixed sooner. Horrible service.
If you cherish your privacy and want a quiet place to call home do not move here. You will have people watching your every move ²⁴⁄₇. I have always been a great resident who has kept to herself and paid rent on time. I don’t understand why I’m being harassed. LEAVE ME ALONE.

Upon move in, work orders were needed immediately. It was clear fresh paint was not applied but yet «touched up» only on certain areas of the walls, garbage disposal was non operational along with the kitchen drawers needing repair as they were not appropriately connected to the railings and missing pieces, also cob webs all over, the carpet was not replaced; needed to make note of stains on carpet upon arrival. After move in, many work orders were placed such as rain leaking in onto carpet through sliding glass door, extra caulking needed to prevent slugs from coming in through the front door, ceiling fan not working and bedroom closet light not turning on, and at one time the closet door randomly falling off the rails, washer/​dryer violently shaking due to needing repair also not clearing water thoroughly which then in turn me needing to restart the cycle adding to the water drought. I was not able to park my vehicle for WEEKS uder my designated spot as the drains were not cleared by maintenance causing the area to flood. It seems as though everything done was «half assed» or not done at all done by maintenance. If you are looking for a very peaceful quiet community, I have zero complaints on that, Hazel Ranch is mostly resided by families. I lived in the largest 1 bedroom and keep in mind on top of your next to nothing storage, your bathroom and bedroom closet are extremely small with your mini washer/​dryer in your bedroom closet. You cannot hang your clothes, but will need to fold them with the minimal racks that are built in. The kitchen may be updated, however you will have to compromise if you want to store dishes or groceries… again very little room for any type of storage. You will also get charged $ 20 «valet» trash service whether you use it or not. The property does have a new manager and in my opinion much better than the last, Sabrina is very kind, knowledgeable and very detailed in explanation. I decided to give up my lease as I felt I was not receiving any «bang for my buck» the only reason I liked Hazel Ranch was the peace and quiet along w/​the kitchen upgrades. But honestly, definitely not worth over 1,000 in rent. Also, I was told by maintenance all first floors were to have the carpet torn out and would have faux wood floors, so my question is, why would I be charged for carpet when it will only get torn out and replaced with faux wood flooring?! I guess residents take a chunk in renovations after move out. Again, would not recommend.

I’ve seen better for that price, but needed to move fast since I was coming home from overseas (military). They are dark, some rooms don’t have any light or the light is very small so prepare to buy more lamps. My move was easy, but within the first week the apartment flaws started to show: cabinets were sticky from over painting (covering up from previous renters), towel racks falling, seal for tub melting off, etc. After 9 months I decided to move out at the end of my lease. I tested the leasing office integrity and asked her when my move out date was just to be sure she wouldn’t charge me an extra month. She lied and said my move out date was a month after my lease termination date. I moved out on time because I always keep copies of everything and made sure to NOT depend on what she said. When I did, the office decided to hold my apartment and try to rent it out under the last month of my lease along with charging me for that months rental bills. Once I talked to her replacement she fixed those charges. They still decided to charge me over my deposit due ($ 400) to «clean up» crew. I had the carpets professionally cleaned by someone else, so they reimbursed me the $ 200. However, this was not nearly enough of the other ridiculous charges. I worked a lot and went to school full time so the apartment was barely used. I even made sure that I spent 2 days cleaning prior to move out and they still charged me for repainting and what they think is heavy clean up among other charges I have never experience such con-​artist! I will NEVER let my worst enemy stay here. I moved out in April it is now the end of June and still paying for charges after I left. Please take my advise and GO SOMEWHERE ELSE!

this place sucks ass! they have a septic problem and can’t or refuse to fix it! septic truck is out multiple times a day and makes the whole place smell like rotten eggs! more worried about waterin their grass to keep it green than worried about the drought, their septic issues or their neighbors across the street who can’t even keep their doors or windows open because of the horrid smell!!! we would give it zero stars but they don’t offer that option! they won’t even answer their phone when we call to complain!!!

I would never recommend living here. I’ve been here for about 6 months and we are counting the days until we leave. You can hear everything your upstairs neighbors do, from walking to using the bathroom to washing their cloths. Oh and when they talk u hear it all! I do like the area tho.

These people are nice to your face and then stick it to you in the «details of the contract» I was here for two years and would have moved out sooner if I could have. You will be charged for renters insurance, trash pick-​up and a few other random items here and there. So if you think you’re going to pay 900.00 rent think again, more like 990‑1010 with fees. I lived by a dumpster, you walked out and seen the blue dumpster yet i was charged a trash pickup fee that I never used because i tossed my trash into the dump less than five feet from my door. When you move out, they will keep your whole deposit and charge you for random things like light bulbs –so I lost 990 of my deposit and got a letter saying I owe 250 for a fan that needed to be replaced. I asked for the recipe for this fan and yet to receive a recipe only being told if I don’t pay it will be put on my credit report. I never used the dang fan so how would I know if it was not broken. it wasn’t damaged but yet i am being told they had to replace it after I moved out. When you talk to the office about any issues like this, they will be sweet and blame it on «corporate» and they «understand and they suck» but honestly its not «corporate» that does the walk throughs when you move out… don’t trust these people they lie and will just jack up your fees here and there. So what they post for rent factor a 100 – 130 more, this is not including your other bills like smug, cable. personal things like this… know what the hidden fees are cause they don’t mention them when signing I guess corporate trains their ladies very well.

I LOVE LOVE LOVE living here. I have moved around quite a lot in the past few years and this is BY FAR my favorite apartment yet. All of my other apartments never felt like «home» and this one does. The rooms are a good size. I love the upgrades such as granite counter tops, hardwood floors and stainless steel appliances. It is in a really nice area surrounded by trees and I have never felt as though I am not safe. The manager is so sweet whenever I need assistance and the other girls that work in the office are super friendly and helpful. I highly recommend this complex if you are looking for a nice yet affordable place to live!

I lived here for 2 years with a room mate. The apartments are wonderful (our walls were a little thin though).
My biggest shout out is to the maintenance team! They are outstanding and will come over to fix anything ASAP. Since my room mate and I are not very savvy with fixing things, they came over a lot. Everyone there is very friendly. :)