Help It Crashed Again

Great service. Great prices. Super fast turnaround. Would not hesitate one bit to use Chris again for any of my computer needs.

During his last visit, Chris installed a new router for a home network (two PCs, iPad); checked an older PC due to occasional freezing; suggested free auto-​defrag software (instead of my montly defragging) and installed; configured the iPad app to work wirelessly with an older Canon Printer; suggested an app to access Word from the iPad; walked me through printing and Word updates with the iPad and PC using Dropbox; and pet our cats and dog — *every* time our dog walked over to him.
Our previous computer tech guy moved to all commercial work. Though he offered to keep us as clients, he was not available when we needed him. We wondered if we could find another technician with such sharp techinical and communication skills, easy going style and sense of humor. Chris was our third try (the second being argumentative and wound way too tightly despite tons of good reviews on Angie’s List) and we finally hit the bullseye.
Chris looks beyond what we ask for to what is needed, often without much extra cost, if any. When he is not 100% sure about something, he does not fake it. He finds out and works through it. For example, he quickly got our older Canon printer and iPad to talk to each other.

Help It Crashed Again was very responsive and communicated in an efficient manner. They fixed my computer, discovering a mistake of a previous repair company that was causing my current issue. Very satisfied and happy with my experience.