Northern Va Autobody Workshop, Inc.

Kenny the Manager is very nice.
Top notch repair. Warranty and excellent work. Felt like they wax my car too. It was so shiny! Car looks like new!
Very honest people, left some money on my seat that they found in my car when they cleaned the inside. Gave me a very good price for extra repair besides my insurance repair and put some great door hedge protections better than the ones I bought before.
Excellent job. Courteous people and great job. They use the best long lasted materials and warranty they work longer than other stores. I will recommend this place to anyone.
ps. Wish they had decaf coffee or green tea the time we wait.

From the initial phone call to the follow up call, this has been the best experience of any body shop I’ve ever been to! The workmanship and repair on my vehicle is perfect in every way and I’m a fastidious person. I could not find any fault after close inspection. They took care of my car as well as I do and that’s extremely well! They even finished the repair ahead of schedule and went above and beyond: detailed interior, polished headlights and fixed lightbulbs! Exceptional customer service! Don’t waste your time anywhere else, these professionals know what they’re doing!

This place is actually not the most pleasant place to go to and to wait… because, for example, the workers there smoke and the smell is so strong it makes me sick.
However, they did do a very good job repairing my car. I also loved that they washed and polished my car, and even inside the car it was vacuumed and cleaned. It was as though I had taken it to a car detailing place, except I got it done for free!!! That’s a bonus :)
Good thing: they actually call you and keep you updated in the progress of your car. They have an estimated date to complete their work but it seems like they finish earlier than the estimated date. Also, they are honest. I pointed out an issue I noticed and they checked it and fixed my issue. I appreciate that.
It is overall an effective place to fix your car!!! I would recommend it based on the work they do, and not on the environment there at all.

I asked for a low cost solution and they delivered. They replaced a door seal and it did the job. Solid. Honest.

I’ve always been looking for an honest mechanic shop that will give me a fair deal. Luckily I found it at NoVa Autobody. You can trust them to do an honest job, excellent work and charge a reasonable price. They are not going to charge you for work that is not necessary unlike most crooked auto shops; this place has integrity and are very accommodating and that’s why I’ve been coming here for years and recommend them to my family and friends.

I’m new to the east coast, but not to car shops. I called three other shops and showed my car in another shop. Northern Virginia Autobody Inc., fixed my car in a little over an hour. The hood clasp was broken. I went there only once, but the staff are professional and friendly. Frank, aka Beau Bridge doppelgänger, was very helpful and the mechanics knew what they were doing.

First of all let me start by saying I highly recommend this place to anybody looking for an honest car repair /​body work. I showed up prior to opening, and I was greeted warmly by Frank when he pulled up to work. As I was escorted inside Frank filled in all the details of my repair. My rental car place was called, I was picked up and of to work with no problems. Received my car is ready call the next day, and picked up my truck with no issues. The young lady behind the counter was super friendly and helpful! This place is great. Highly recommend coming here for body work! :-) im sure I’ll be back!

It’s never a pleasant experience to have your ride undergo major body repair but these guys make it as painless as possible. Kenny went out of his way to live up to every promise he made. The work itself was flawless and completed on time. This is an honest business run by people who care about what they do. I’ve seen my share of shady characters in this business so I feel fortunate to have ended up here.

I don’t write too many reviews. Typically because I expect business to do what they are meant to do and because you get what you pay for. However, this shop is really great, I’ve used them through the years and the do quality work at reasonable prices. They are very attentive and usually complete the work earlier than expected. Very friendly staff as well. Most recently I had my car waxed and it really looks like new!

This was second time i visited NoVa AB shop. Their whole staff was very professional. Mr. Min took the estimate and photos of car. I dropped off car next day and it was ready as per their initial estimate. I didn’t have to call to ask them for update either, their staff called me and updated me about the car. Owner is very nice guy, there were some scuff marks on my car and they helped me with that as well.
I would definitely recommend it for car body work.

My wife’s car was in an accident in September, and NOVA Autobody did the repair work. The entire experience was as pleasant as possible, with no Catch 22’s or other inconveniences. The repair work was first rate, and the car rides like the day we drove it off of the dealership lot in July. Highly recommended!

Friendly service; Mr. Park called me every day, sometimes more than once, to update me on progress. The car was completed ahead of schedule, and the work was immaculate. The nice finishing touch was cleaning my car inside and out so I could floss my sweet Hyundai Elantra on the way to work.

I had my car hit twice. Some people love to hit my car in the back. The first time NVAW did such a great job, the second time I requested the car insurance to send my car to the same shop. Not only that, I had them do a side job. They left my car looking as new!

This is a class act business. From beginning to end, they kept me informed on the progress of my «wounded» vehicle. They helped me to resolve an issue with the responsible party’s insurance — and even repaired a slow leaking tire! As if that wasn’t enough, my vehicle was ready three days earlier than expected! Thank you!

I bottomed out on the way to this place, while taking my friend to pick up her car (which also received excellent work). The gigantic plastic under casing of my new Jetta was flapping all over route 50, and I was freaking out just a little. Compounding the stress was the fact that the shop was10 minutes from closing. I didn’t expect them to fit me in without an appointment, but I asked anyway. To my delight, Mr. Lee graciously fixed up the car in a jiffy! How cool is that? The staff was so nice and understanding, and didn’t hassle me about extra paperwork. I just paid their reasonable hourly rate– no extra unnecessary replacements. This is the way simple auto body repair should happen. And should anything more serious occur to warrant more body work, this shop will be my first choice!

Woohoo! As good as it gets… is right!
From the great communication and friendly staff (i.e. outstanding customer service) to the outcome of my car.
The work was completed sooner than expected. FLAWLESS work (damage repair and paint) with a detailing of my car (inside and out) added in at no additional charge.
This was the most satisfying experience I’ve ever had with an auto body repair shop.
I try not to be one who only speaks up when things don’t go well.
This is one of those times when I am eager to share an extremely positive experience.
AWESOME!

Getting into a car accident was very stressful, but they took great care of me! They knew I did not have rental coverage, so they did their best to have my repairs done ahead of schedule. They called me almost everyday to give me updates about the repairs, so I was never left feeling in the dark. The repairs look amazing! I was so worried that the car was totaled, and now I can’t even tell there was ever any damage. I am so pleased with how the car looks. The customer service here is excellent — they were even nice enough to provide me with a ride back home after I dropped off my vehicle for repairs. I will also mention that the women that work the front desk & phone service are so professional, helpful and hospitable. I am so happy that I took my vehicle here!

Impressive.
Not that I have a need to repair my car everyday, but the experience I had at this shop was amazing front start to finish. ALLLLLLL of the staff members were extremly courteous and professional. I had very minor damage to my car so my review is based on customer service really. I can’t speak for the major bodywork they do.
My car went in as if it’s been through hell and back from salt all over the car and an interior that hasn’t been vacuumed since September. Yes… I was a little tiny bit embarrassed to hand over the keys but am
Glad I didn’t do the work myself hehe. When I picked up the car, it was brand spanking new and clean as if it’s been detailed!

Fantastic body work on my dented car, extra work done at no cost, incredible customer service by mechanics and by the receptionist. They really went the extra mile to help. I have not received such outstanding customer service in years and years.

I’ve taken both my car and van to Mr. Lee at Northern Virginia Autobody on Roanoke st (Fairfax). The first time (car, 2 years ago) I submitted a claim and the second time (van, earlier this week) I was paying out of pocket. Both times I had a very positive experience.
Pros:
–They managed the claim process very quickly and clearly
–Rides to and from home/​metro
–They vacuum and clean the vehicle before returning
–Mr. Lee both times was very polite and explained to me all my options, managing expectations, and the estimates were both times exactly what I ended up paying (no surprises).
–The car was fixed by them 2 years ago, and the paint job still looks great.
–Reasonably priced and flexibility for those on a budget.
Overall it was only a pleasant experience both times and I am a very happy customer.