Paul Cho, OD

My wife and I went to Dr. Paul Cho’s office yesterday. My wife made an appointment for her eye exam. We found Dr. Cho was impolite and rude. In the past we saw other optometrists in the same facility and were reasonably satisfied with their services. My wife works for Walmart. Walmart told her that she would get discount from the facility as the facility is located in the Walmart building. We asked about the discount and Dr. Cho started yelling at us asking «who is Walmart»? Later on she continued to misbehave with my wife when he was even checking her eyes telling her that he does not like people asking about discounts in front of other patients. We left the facility feeling sad. As a result of his rude behavior we decided that we will never go back to the same facility so he lost three patients but we will also spread the word.

Best place hands down. They check you eyes and don’t force products on you. I love Dr. Cho, he super great, but since it’s been so busy there I’ve only been able to see Dr Kim on, who is also nice.

I went in for C&P for VA exam at this place. It was a bad experience I drove back from NC just to see him. The Dr. spent about 2 – 3 minutes look at my eyes. He didn’t even look up my files then goes help another patient for 15 minutes come back in and tell me I’m done.

I came here about a year ago for an eye exam. I had read prior reviews and was happy to know the optician was rated so highly. I also had read that the receptionist was very rude however, I had thought maybe she was just having a bad day. When I arrived the receptionist was very rude to me too, but was extremely polite and kind to the family next to me communicating to them in Spanish. The Dr I saw was amazing. He took his time with me and really helped me, he answered all my questions and made me feel very comfortable.
I recently came back here about a week ago and was glad to see the new receptionist is very professional and friendly. Dr. Cho is amazing and I would recommend him to anyone. I will continue coming here for as long as they remain open. Very pleased with my experiences here.

I cannot add more than what everyone else has said. I’ve been seing Dr Cho since my daughter was 6, she is now 16. He always friendly, and very caring. I also pay out of pocket since he is not on my insurance plan. It’s worth every penny. (thank goodness for med flex) If you are worried because he is in the Wal Mart building… quit worrying… He and his staff are great!

Doctor Cho is really good during the exam and explaining what was going on. However, the contact lens instruction and procedure for how to, how long, care was completely inadequate. The staff needs to be trained better and communicate better.

I’ve been going Dr. Cho’s for years now and I would not recommend anybody else other than him. He is very friendly, thorough, and accommodating to his patients. I’ve gone to him for everything from eye infections to getting contacts and glasses. He is detailed in his work and the other doctors in the practice are the same way, so whether you see him or any other doctor, you’re in great hands. The prices for the exams are pretty reasonable too, especially if you do not have insurance ($ 55 for eye exam, $ 85 for contacts exam).
The only negative aspect I would say about the office are the receptionists. They are rude, unhelpful, and condescending. They do not know how to treat customers and talk down to the patients. I recently went in for an emergency exam after speaking with Dr. Cho on the phone and when I got there, I explained my situation to the receptionist. To my shock, she flat out refused me an appointment, saying, with an attitude, that they were booked and couldn’t take me. I explained that it was an emergency and I had already spoken to the doctor and just needed to get a prescription for my eye medication. She proceeded to respond with a nasty tone, asking me what kind of prescription I needed and why I needed to see the doctor right then and there. After 10 minutes of going back and forth, she glared back at me and finally told me I had to wait. I mean honestly, what kind of customer service is that?! This girl was probably no more than 21 years old and acting like she knew everything and had better things to do than deal with patients.
Overall, Dr. Cho is fantastic but his receptionist is a rude, snobby, and pretentious girl who should be fired for her behavior and attitude toward patients.

Pros: Best deal in town. Walmart Vision Center is right next door. Adhere to appointment times. Doctor is willing to work with payment plans and answer questions thoroughly.
Cons: Doctor does not exam as many factors as my previous optometrist.

Been going to Dr. Cho for about 10 years now. It’s the most cheapest and fastest eye exam around here. Highly recommend Dr. Cho

I have been going to Dr. Cho for years and could not recommend him more highly.
I am currently a student out of state, and when I first went away to school I tried to find an optometrist closer to my new location. None were anywhere near as friendly, knowledgeable, and ready to explain exactly what they are doing and why as Dr. Cho.
I now wait until I have a few days at home to see Dr. Cho. Somehow they always manage to squeeze me in, despite my last minute calls.

Wow! I love Dr. Cho! Very friendly man, very personable, I always have a great conversation with him when I go!
The receptionist, on the other hand, needs to switch jobs if she hates what she does (which I highly think she does). She just stares at you when you walk in and doesn’t even acknowledge you. Personally, I like to go in and greet her with a smile. The LEAST she can do is at least say HI!
Dr. Cho is seriously a wonderful doctor. I would no doubt give his practice 5 stars. The one star I deduct is b/​c of the receptionist. If he hires a receptionist who is more of a people person, who knows how to greet patients and give friendly answers, then this place is perfect!

I needed a contact lens rx, and called around for the cheapest. There was one place that would be cheaper for getting both glasses & contacts rx together, but for what I needed, this fit the bill. I had my suspicions about a Wal-​Mart eyecare center but Dr Cho seems to be independent of Wal-​Mart and everyone there seemed friendly. I waited for 20 minutes in a waiting room with old magazines and was promptly seen and given my rx without any pressure to switch lenses, etc. There is not an optical center here– no glasses to choose from– but for a reasonably-​priced fitting this is a good place to go.

I have always been wary of Wal*Mart and always will be. The fact that Dr. Cho’s office is physically attached to the Fair Lakes Wal*Mart means that there is some unseen barrier and/​or force that keeps evil from leaking into his office.
Dr. Cho is fast and very personable. He has returned every question I have given him with a crystal clear answer. There isn’t much more you can expect from an optometrist. I am always in and out in less than twenty minutes with my prescription in hand. The office staff is also quick — when I called in a fax request for my prescription I had it within five minutes.
Do make sure to call ahead and make an appointment — I have never sat alone in his waiting area. I would also verify insurance coverage. I have VSP and he is out-​of-​network so I have to pay $ 80 out-​of-​pocket and file for reimbursement. I bit the bullet though as I have always had a great experience (he gives me tons of contacts!) and he is within walking distance from my house.

You would expect that an optometrist who’s office is essentially an occupied space in the evil megastore known as Wal-​Mart would not have the greatest of service or reputation, but you would be completely and utterly wrong. I’ve been going to Dr. Cho for about 6 – 7 years now and could not be happier. He is very professional, very prompt and he is cheap. I’m talking 2 glasses of White Zin and you are in the sack cheap. But more importantly my eyesight has always been great, never had any problems with the contacts he prescribed me, and he is always super friendly.
I could not recommend Dr. Cho enough!