Sprint Store By Adcomm Digitel

Buyer beware. This is NOT a regular Sprint store. DON’T GO HERE — Go to a regular Sprint store, not an «Adcomm for Digitel» store. Nice store clerks but buyer beware. Their hands are tied if you want a refund and the management is completely unresponsive. High-​pressure sales on accessories and no warning that you cannot return them even if you were given false information about the product performance. If it doesn’t work or breaks you get an «account credit» and a piece of paper saying so. This is so that hopefully you will forget that you have it so they can keep your money. Oh, they will also not tell you that the piece of paper expires in one year. I tried patiently to work through the store manager and their upper management to obtain a refund for product that was misrepresented. After weeks of trying, they advised me to write an email to «their management» and that I would receive a response which I never did. They want to sell high-​priced accessories and management cares nothing about the customers. They’re just there to make a buck. Hopefully one day I’ll need an accessory but other than that I will never step foot in there again. (Later I found out there’s no way to use the store credit for anything but accessories).