Washington Radiology Associates PC

I’ve been going to WRA for many, many years. In the past several months I’ve had 3 repeat visits and have scheduled them with the same physician, Dr. Alex Kladakis (he is also the Physician Administrator there) and Technologist, Melissa Price. The most important thing to any patient (in my opinion) is to have confidence in the medical staff that is treating you. That confidence can come from their abilities, training and most especially how they communicate with you (how they talk to you, what they teach you, how they deliver information). Both of these people have cared for me as their client with the utmost professionalism and with concern for me and my health. And they work well with each other which is also a testament to their respect for their co-worker’s, no matter what their positions are! Most all of my experiences over the years at WRA have been on the positive side but most recently I would say I’m grateful and thankful for the care and input I’ve been receiving from Dr. Kladakis and Melissa. Thank you!

I have come here a couple times. My last visit was a couple weeks ago and I came in for a standard 2D mammogram. However, I had to wait 45 minutes past my appointment time to be seen because they were running behind. The staff was friendly, but I couldn’t believe how much time out of my day this took up.
The next time I came was today for a followup screening. I arrived 15 minutes prior to my appointment time and still had to wait half an hour past my appointment time to be seen.
Parking: There is plenty! This is part of the reason I chose this place over the location in DC.
Waiting time: Give yourself plenty of time to come to this place. You are bound to wait for awhile!

Great experience from start to finish. Had three procedures done today. Scheduling appointment by phone was a breeze with a very knowledgeable and informative representative. Received email confirmation with website instructions that made clear procedures that I needed to follow. Website included forms that I could complete in advance of my visit. When I arrived, I was personally greeted and my information was entered into system immediately. I was called to the back within 5 minutes of arrival. Had three procedures done consecutively and was done in less than an hour. Each technician was pleasant, appropriately chatty, instructive and professional. Facility was spotless. Two suggestions for improvement. Larger gowns (or perhaps a sm-​med-​large selection). And less use of acronyms on website. I was looking for phrase «bone density» and website used some acronym that I didn’t know.

I waited less than five minutes before they called me back, and the doctor arrived at the exam room promptly. The staff was courteous and professional. The doctor explained everything he saw as he examined me, and he produced his report very quickly. Very pleasant experience.

I recommend this radiology place to everyone. Every last person I have interacted with was courteous and respectful even when accomodating last minute complications such as forgetting a paper or getting caught in traffic. These guys are wonderful.

WRA is an ACR (American College of Radiology) accredited facility that offers a full range of diagnostic medical imaging services which includes 3D mammography breast tomosynthesis, a comprehensive breast center on site, screening/​diagnostic digital mammography, ultrasounds, MRIs, 3T MRIs, CT/​CAT scans, biopsies (stereotactic core needle as well as ultrasound guided needle core), as well as nuclear medicine. The clinic itself is very clean and cheery, the waiting room is very comfortable, and the staff and the imaging technologists/​radiologists are very professional and very thorough. They have several locations throughout the DC Metro, including DC, Bethesda, MD, Potomac, MD, Chevy Chase, MD, and Sterling, VA. The receptionist from your doctor’s office and make an appointment for you with an order form, have a physician make a referral, or request an appointment on your own.
+friendly & professional staff: D

I have been a WRA patient for years and am always impressed by the excellent customer service, the professionalism, and compassion they have for their patients. Visited the Fairfax office today and, as expected, had another great and efficient experience. Thanks WRA!

I had an MRI done here; as this was my first MRI, I was a bit unsure what to expect. After a bad experience at another Washington Radiology office for a different procedure, I was incredibly surprised at how pleasant this experience was! From reception to the MRI technologist, everyone I encountered was kind and courteous. I was particularly impressed with my MRI technologist (I believe his name is Alan), who was exceptionally attentive and competent. I never felt rushed or stressed; he took the time to explain each step carefully and I never felt as though I didn’t know what was happening next. Just outstanding care — I highly recommend this office if you’re in need of an MRI.

I wanted to tell people to never bring children here. I had to bring my oldest daughter for a scoliosis scan and had to bring my younger children along, as well. From the second we walked into the waiting room we were treated rudely, given nasty looks, and condescended to. I have never been treated so badly by a front office staff. Never bring children to this facility.

I can’t speak highly enough of the staff at WRA. I had a biopsy there and, frankly, was scared as $hit. The nurses were great: kind, caring, professional. They did everything they could to make me feel comfortable. I left the country a day later, and the nurse, Mary M, stayed in touch so I could get my results via email, and when I had a change in insurance that put my coverage in jeopardy, their business manager, Robert M, worked with me, also via email, to make sure everything would be fine. They provided a level of customer service I thought was a thing of the past.

My only complaint is the wait time. Normally I understand that doctor appointments aren’t on time… but when you come to a test with a bladder that’s bursting and they want you to wait over a half hour without updates of how and when, even when you get put in a smaller waiting room, life is miserable and you can’t think of anything else except how badly you’re trying not to urinate yourself. Just make frequent bathroom trips to let some out, and replenish with the water color right near the loo. I’ve been to other radiology places that take you for this test right on time. You don’t want to wait feeling like this. Just expect that you’ll be waiting a half hour after your appointment time, and keep repeating the release and fill-​up process.
Outside of the timing, it was fine. You’re sectioned off appropriately to be with like-​minded and pee-​filled souls. There are plenty of bathrooms and the techs and radiologists couldn’t be nicer. The front desk staff was ok, too; but it’s hard to find phenomenal front desk staff at a medical facility. I’ve only lucked out a few times with this.
I’m sure I’d come back to this location if I needed to, but I’d be more prepared about wait times.

i’ve had a WRA feel your boobies (self breast exam) monthly diagram & reminder thing hanging in my shower for a couple years now (hey, best to have the reminder & diagram where you’ll most often be naked, right?), but this is the first time i’ve had occasion to visit one of their offices. and it wasn’t for teh boobies — go figure. i have to say, considering it was a most miserable morning of driving from MD to VA in the regular hell that is the DMV traffic, made worse by rain and THE rush hour peak, the appointment was rather uneventful, which in my book = GOOD.
i think they might have the whole building b/​c it seemed like all the doors (the ones i saw anyway) had WRA on them, just with different types of diagnostic procedures beneath. fuzzy pix from sound & warm gooey gel? (sonogram/​ultrasound) 2^nd floor. sharp pix of your bones? (x-​ray) 1^st floor, suite 102. snapshots of your organs and such? (CT scan) 1^st floor, suite 101. and so on. i found the suite for my appointment with ease and filled out my paperwork with 5 minutes to spare. i was pretty proud of myself for not only getting somewhere on time, but early. too bad that didn’t matter b/​c i still wound up waiting 30 more minutes to be seen. –1 star WRA.
other than the wait, everything else was very good, very efficient, and very clean. they are so organized it made my little anal OCD heart smile. once called back, i and the other patients called with me were put through their little assembly line set-​up. there’s a row of changing rooms (more like small closets, complete with locking doors, hooks and hangars for your clothes, racks of clean/​sterile exam gowns, a chair, etc), large exam rooms with comfortable temperatures, multiple patient bathrooms near the exam rooms, and built-​in cabinets/​hampers for used gowns on the wall outside of the changing rooms. i especially appreciated the multiple and close patient bathrooms b/​c my exam consisted of 2 parts/​tests and i’d been specifically instructed to show up with a full bladder for the first one, BUT, after that they told me to go empty it for better results/​imaging with the second one. i would not want to be roaming the back halls in that little exam gown, potentially flashing everyone! points for the bathroom being right there so it was in and out in a flash — err, WITHOUT a flash. ;-)
the medical staff was very nice and gentle, and the administrative/​front office staff was friendly and patient. there were a couple of difficult/​clueless patients in the waiting room and the gals at the front desk didn’t get their feathers ruffled/​showed a lot of patience. i don’t really want to go back to WRA (b/​c who the hell wants to be poked & prodded in an effort to receive potentially bad news, ya know?), but if i have to at least i know i’ll be in good hands, a clean space, and a caring environment.