Department of Motor Vehicles

Is there a better way to achieve what you need at DMV? Well, making an appointment ahead of time I guess helps but what happens even if you have an appointment and you come in to the place full of people and the line is outside the door? Of course, they will still honor your appointment. In my case, I took my sister to get her CA ID. We did not make an appointment. We just went there. The line was pretty long. More like 20 people were ahead of us. So we were in line. We didn’t realize how long it took us to get our number. It wasn’t too bad at all. The front desk person was very funny, helpful, entertaining and friendly. He was multitasking and very good in remembering people that he already helped. We didn’t get bored waiting in line because watching him helping customers ahead of us was very entertaining. Time went by fast then we got our number to be called in. It didn’t take that long to be called in spite of 100 people ahead of us waiting for their turn to be called in. We got our task done within 45 minutes. That’s still pretty good for a busy place.

Made an appointment and the rude asshole behind the counter gave us a NON appointment number. When we asked for our appointment to be honored he replied (quote) Deal with it over there (unquote) while pointing to the chairs. ALL the people with appointments behind us came and went and an hour and 45 minutes later they were still SIX numbers from us though WE MADE AN APPOINTMENT. It doesn’t pay to be white in this ghetto hell. Fuck this place. We are going to Vallajo where the employees are not trash. If you’re white, don’t expect to have good service. Rascism at its finest. I’m NOT HAPPY, but I guess I’ll have to «deal with it». Assholes.

So fast ! So nice! Was only here for about 30 minutes they are on it! Also the staff is very friendly. Most DMV office are terrible I’m from Vallejo and I drive all the way to Fairfield just because of the wait time. Last time I went to vallejos dmv I waited literally 3 hours. GO TO FAIRFIELD SAVE A HEADACHE

I had the worst experience ever with Fairfield DMV — my driving test examiner, Ray, was solemn when arriving at my car, after preliminaries, we set off. He continually instructed me to turn at the last minute. At one point he ordered me to change lanes and turn right at a busy intersection. I believe he was aware there was a car in my blindspot — I did see it and thanks only to the kind other driver who let me in in front of him, I was able to change lanes and turn safely. I believed I was doing well, but when we were back at DMV he told I failed because of a critical error — that I did not look for bikers in the bike lane when I was turning — I certainly had! I felt from the beginning of the exam he was determined to fail me and did everything possible to rattle me and put me into dangerous situations.
I will never be back at this DMV again. Too bad there are such grouchy examiners — not helping promote good driving.

Very quick service, very nice people,
Such a great experience they can’t be evil,
Got a new license here, wasn’t very filled with fear,
Brought the kids along with me, who waited safely and patiently and weren’t told to leave,
Now it’s time to drive with speed.
Give me a D! Give me a U! Give me an IIiiiiiii!

As a new person in town and having a teenager, I guess you would have to be familiar with DMV. Had to take a test to get my Cali license. Also, my 18 yr old had to get his permit, then his driving test to obtain his drivers license.
I have to say, this place is very efficient. Despite having so many people constantly in and out with a revolving door, this place keep the lines moving pretty steadily. I was quite impressed! The maximum wait for us has been less than 10 minutes during each visit. Not bad at all. Plus, the workers were extremely friendly and helpful. They were informative, patient and kind. That was our experience. Thank you for making each experience painless.

This DMV is the best one that I’ve visited! My fiancé and I came here to renew his license and the staff was very friendly! As soon as we received a number our number was called literally 1 minute after, I’m used to dealing with the jerks that work at the DMV’s in Oakland so this experience was very satisfying! I will definitely be coming back to this one, as we were leaving I did notice a rush of people around 2 so I’m sure its best to come before then if you’re considering coming to this one.

Hi Everyone, today Mng 03/​17/​2015 I gave my behind the wheel test in Fairfield. I passed the test. Staff in this DMV were cool and friendly. They wil try their best to help u… I went to Fremont DMV which is the worst one I have ever seen in my life time. I recommend Fairfield DMV to everyone guys (¹⁰⁄₁₀ for TRINA who works there).
Drive test details
Asked me to stand in the behind the wheel test line.
Examiner came to me n checked my documents (1. Appointment print out 2. DMV driving license registration paper 3. Vehicle registration 4. Vehicle insurance)
Asked me to show hand signs (left, right, stop)
asked to turn the key on and asked to turn left signal, then right signal, after that asked to step on brake
asked all equipment details in car like head lite, defroster, back defroster, left right signal, windshield, horn, emergency flasher, emergency brake (asked to on n off), wipers etc
after that asked to sign n she came in sat in the car
asked to leave the parking lot
Total 4 right turns, 5 left turns, route is the combination of blind intersection and signed intersection
mainly household route… u have to drive max 25/​-​unless there is a posted speed.
asked to do reverse parking during the test
Finally done with the test
ALL THE BEST GUYS

Went in and out during the weekday in the morning, which i thought was great but I did have an appt.
in comparison to daly city it is day and night.
fyi beware behind the wheel test takers: filipino guy with glasses if able to avoid him at all cost sooo strick and rude.

Two hour wait just to pick up my license plates?! No test taking, no money transactions… Just showing a piece of paper in exchange for my plates. FAIL. This used to be a fast and efficient DMV location. What happened?!

Total fail DMV, you would think after all the years you would improve your process when it comes to checking in or coordinating customer needs.

the lines are not long, staffs are friendly too.

These guys are FAST and quality. I went here to renew, take my test, fantastic service for DMV these ladies were right on it, fast, good, friendly. Get that for a DMV??? Could not believe it. I would make the extra 1hr drive out here for a service and speed of this place. Make an appointment! I made mine, and that was the difference maker. Parking was ok, but I also was there at 10am when everyone is sleeping! Clean, nice bathroom, upgraded place. Pleasant DMV!

My daughter took her second behind the wheel today. Her examiner was Alicia. She was very professoonal. My daughter passed her exam with no issues. A pleasant change from the examiner last week. FYI the lady who did the driving test last week dyed her roots. I guess she heard about my review. Overall the Fairfield DMV with the exception of «D» are very nice people.

Anytime I can get in and out of the DMV in under an hour (without an appointment) automatically makes this one of my favorite locations. I was really surprised with the speedy service especially during the middle of the day.
This particular location has lots of parking even when it’s busy. Also, they have great customer service. I didn’t get any rude comments or weird stares from any of the employees which is a welcome change. The lobby is pretty clean as well and there’s plenty of chairs around to sit at. I counted about 10 – 15 windows which is about standard of DMVs. The monitors and intercoms inside and outside the building call your number. This makes things much faster as everyone can hear who needs to be helped all throughout the building.
I really like this location and I think you will too. Unlike other DMVs, I didn’t get annoyed or had to wait for hours to be helped. My new favorite location anytime I have issues with my motor vehicle.

Their service is great and they always greet their customers decently and work with great efficiency. Proud to have this DMV in my town.

I came in on a Tuesday at 11:30ish for my appointment I made the week before. I was in and out within 10 min to renew my license. Thumb print, vision and pic within 10min. Amazing. I’m not from the area but it was the only DMV in the Bay Area I found with appointments working two weeks– the ones by me were 4−6wks in advance.

The staff were very kind and helpful, but I would definitely recommend making an appointment if you can… and bring a good book just in case!

They are just plain evil… everyone is in a bad mood. Lines are long even with a damm appointment I had to wait 30 minutes.
So I had a behind the wheel test,
The instructor yelled at me for not being in the drivers seat when he got there. No one ever told me to be in there. Then he when on to barking commands at me… I proceed to drive in what seemed like a circle headed straight back to the Dmv which made me think I had failed automatically. So at this point Im nervous trying to figure what I did wrong… nothing…he then tells me to pass the Dmv and turn right… I don’t see how that was necessary.
While he was telling me what changes to make he was waiting till the last minute to tell me I kidd you not…
Well after who knows of how long I was driving I proceed to a stop which has a blindspot on its left and an incoming pedestrian on its right… I am checking before I go when I see a car coming from my left, I wait for it to pass at this point the pedestrian is close enough to cross so I wait for him to do so… but the instructor then yells at me and say «Go we’re not gonna be here all day!» I then point out the pedestrian whose gonna cross then he just pretends that never happened. Wth!!!
Finally, I get back to the Dmv. Then he tells me I failed… because of the pedestrian? NO… He marked me down a critical maneuver that I know I never made… he said I never checked my blindspot when changing lanes and I know I did… so I pretty much got nothing wrong except that one critical error… funny how I corrected him and now he failed me for doing so… Ok as*h0l€…anyways my experience was horrid.
Happy ending ;-) lol I went to Vacaville Dmv… Oh everyone is so nice I passed with no mistakes even after my light signals where stalling to start…
So now I know better to avoid the Fairfield office, even If I have to drive 100 miles out of my way…(I know its not really 100 lol)
If I could score them a zero I would.

Don’t go in the afternoon or you’ll be experiencing 40+ minute wait times. Or at least get an appointment.
The people here are helpful and try their best, but the wait times are often too long. If you plan on coming here for something, be sure to leave extra time and come early!
Other than that, everything is pretty good about this place. I have had no issues. At least not yet! haha