W & W Auto Tech

Well I read the reviews from the others? And I must say I have taken our past and present vehicles there over the years and had positive results.
I have never had a problem with their repairs or customer service! And compared to the other car repair shops around the area they have very good pricing. Like I said they do very good work!

This place conducts terrible business. I have been getting oil changed there for over a year religiously. A few days after an oil change I noticed ponding fluid on my garage floor. I took to a different auto mechanic and informed me that whoever change my oil last stripped my plug causing the oil to leak and now I potentially had engine problems as well. I went to W&W to tell them what had happened and they volunteered to tow it back to their shop. A day later they called me to tell me that this was a common problem with Hondas and they would fix it for cost plus the towing fee. I found it too ironic that this incident happened within days of an oil change. They denied my mechanics claims so after much arguing over the tow bill. They gave me back my car. I towed it to Honda which confirmed my original mechanics opinion that the plug was stripped during a oil change. It is looking like W&W is going to continue to deny responsibility for their actions and that I will be forced to sue to rectify their wrongs. This is a compete nightmare but I will update review accordingly if they attempt to fix these issues.

Horrible customer service I purchased a car through a company that obviously does Business with them because I’m supposed to have free oil changes whoever answers the phones is rude as hell and needs a new occupation I have 2 years of free oil changes but I’m going to do them myself and SEND THE MONEY OUT OF POCKET because if I go up there in liable to put the guy in his place will never get business from me and I haven’t even been through the doors and I will tell everyone I know to Steer CLEAR!

My car did it’s thing and decided to have it’s own sick day recently. I got it over to W&W upon a recommendation from my someone. I told them what my car was doing and they figured out that it was most likely a sensor of some sort & that they’d call me when they knew for sure. It was about mid day when I dropped it off & they told me I’d hear from them the next day.
Well the next day comes and goes and no word. I figure it’s probably typical and they needed to order a part or something. By the third day he calls me about an hour before they close. He told me they replaced the sensor and my car should be good to go. It was almost $ 300 to fix the part so I was pretty bummed, but at least it was running.
I have the car for a few days & go out to start it & … nothing. I was a bit aggravated so I called my parents to get their opinion and my step dad said that he’d take it back down there to find out what’s going on. I got it to start, but it was acting up pretty bad again.
I took it to my parents house, told my step dad what it was doing & he replaced the spark plugs. Guess what? It runs great now. So, was the sensor really bad? I guess I’ll never know. It just frustrates me that it could have been as simple a fix as changing the spark plugs. (I just got the car recently & I didn’t even think about that.) ARGH.
If my car screws up again, I’ll review them again if I take it down to this place. But for the next time I’ll probably just let my step dad tell me his take on it first.