Load Rite Trailers

Just wanted to post my recent experience with Load Rite. 2 years ago I had the leaf springs replaced on my 1987 Load Rite Trailer. I was taking my little 15 foot Whaler from Seaside Park out to Long Island to have the interior shot with Line-​X. I didn’t want to be they guy with a boat and broken down trailer on the George Washington Bridge, so I replaced the springs.
A few weeks ago, taking the boat back to the ramp, 2 of the 3 leaves broke on the left side. I took it back to the dealer and was told sorry they are out of warranty.
I called Load Rite, spoke to the warranty manager, after a little confusion, he agreed not only to replace the broken spring, but both springs and all associated hardware. He said «I can’t say we’ve never had a broken leaf like you’re describing, but it is pretty rare and I really want to get those springs back to the factory and see what caused the failure.» I couldn’t be more happy with the customer service Load Rite has provided, and thought they deserved kudos in a public forum.
Two thumbs up for Load Rite