Monro Muffler Brake & Service

My original experience was last year, but I decided to give them a try again because I mean it’s just an oil change how bad could it be. IF YOU WALK IN WITH A COUPON YOU WILL HE SENT OUT THE DOOR. they don’t wanna do the work if you have a coupon, made an appointment and showed my coupon before they even took me car back and then i still ended up paying more than their advertised price for an oil change even with the coupon, because they decide to take the liberty of doing stuff without asking and then charging you for the extra stuff you didn’t tell them to do. SUCH A RIP OFF. How can corporate Monroe allow a place that’s so terrible to use their name to rip off a community. And it would be a little more acceptable if they were friendly but they’re still not even friendly and the waiting room is gross you just sit in a dirty smelly room watching the attendant disgustingly eat and make a mess. And then you get the car back with mediocre at best work and cigarette smells staining your interior. Look at any reviews of this place everyone has the exact same experience. A terrible experience multiple times is not just a coincidence.