Valley Worlds of Fun

We took our three sons here last night to bowl. The lane kept breaking and the worker wouldn’t move us to a better lane. We were the only people in the entire place! My kids were so disappointed. After 45 minutes, we were still on the first frame. I asked for a refund which they were willing to give us, but the whole experience was a waste of time. Our 8-​year-​old begged us to play some games in the arcade; half of the machines were out of order. This place is run-​down and sad. Greatly disappointed!

It could be such a nice place, but EVERY time I’ve been there since the first few times I went years ago it seems I spend more time dealing with their broken stuff and trying to get someone to help me than I spend enjoying watching the kids enjoy themselves.
They really seem to have done very little work on maintaining their equipment. They’ve taken things out. The giant slide was a favorite — gone. The massive Jupiter jumps are gone.
Most of the coin-​op stuff is hugely unreliable, be it taking tokens, not giving tickets, or both. Some of the coin op rides are always broken. I’ve gone in and had to stand there for a considerable length of time to even pay to get in, watching several employees act like they had no clue what they were doing.
The bowling alleys constantly freeze up, the kid rails don’t go up or back down, balls get stuck. They’ve gotten cheap now and give you ONE game with a pass.
Their burgers are actually decent quality. But I’ve had poor service from the food workers as well. Many times. For example, on one occasion, I went back up and politely asked for onions, saying I ordered some but didn’t get any. The girl went in the back, apparently got some onions on a place, came back up front and literally threw them down on the counter in my direction, so hard that some of the onions fell off the plate. I had done NOTHING to warrant that behavior, other than ask for my onions. On this same trip the ketchup was out I discovered, and they tossed some ketchup packets at me.
On another occasion I wanted to order food, and they were out of a bunch of stuff. But they had burgers, but told me they were out of everything except ketchup and mustard. When I asked them if they were going to have some later (I mean, people go there, and buy a pass and stay for hours. I was planning on being there a LONG time, so it was a legitimate question). Well I was told they wouldn’t have any that day, that someone didn’t order enough, or something to that effect. It wasn’t a very busy day. I counted 4 people behind the counter at various times, at least 12 employees in the building, maybe more. There are 4 grocery stores within a 5 minute drive of that place. They can’t send someone to the store for tomatoes, lettuce, etc.
If you’re going to run a restaurant, and they do have pretty much a restaurant there, not just a snack bar, and they charge restaurant prices, then run a restaurant, take pride in offering your customers what they pay for. If you have and advertise a «Black angus burger,» people are going to expect a little more than ketchup on their $ 5 burger.
And throwing onions and things on the counter at people, that kind of behavior is NEVER acceptable in ANY establishment.
On THAT occasion I had had it, and asked to speak to someone, and they said the owner was there. An older gentleman came over, nodded a lot and smiled, and pretty much left me with the feeling he could care less about any of my complaints, and when I confronted him with the service at the counter he said «oh, well they shouldn’t do that, I’ll have to talk to someone.» No offer of anything, no apology, nothing. Then when I stated that I have problems with the machines and bowling lanes and what not EVERY time I come here, and that it’s near impossible to get or find someone to help, he said, and I quote, «I’ve never had anyone else tell me anything like this, and most people just tell me they are thankful to have a place like this here in Fairmont.»
I was pretty well stunned. I informed him that there are tales of people’s complaints about the place all over the internet. That I do like the fact that it’s there, and that I have both the location and the means to visit more often, and I would, but I work hard for my money, and I expect to feel like I’m getting my money’s worth. What I feel when I go to VWofF is aggravation that I have to chase their employees around because their equipment doesn’t work. And then to have the kind of service experiences I’ve had with the food, after spending $ 20 – 30 in the restaurant after dropping $ 35 – 40 to get in. The visit where onions were tossed at me I spent $ 80, all told, in there between admission, food, and coin-​op, on just my daughter and I. That’s a significant amount of money to feel like you’re not treated like a valued customer. I can go to Kennywood for a day on that (and that’s what I do. I save my VWofF money now, and we just buy an Idlewild pass and hit Kennywood a few times more than we would if we had a fully functional, well run VWofF.
Their recent desire to promote food specials may be a telling example of their business failing.
I’ve heard rumors from other people that they were closing, shutting down, already closed. I am never surprised. I suspect it’s just people speculating due to the declining nature of the place.

I spent a day there with my children their cousins. They had a blast and ask to go back every time they are in Fairmont. The bumper boats in the large pool were a huge hit. They spent a couple of hours on the rock climbing wall. They played mini golf and really enjoyed the video games inside. Not to mention they loved the bowling. The previous person’s statement that it has declined over the years is very inaccurate. If anything, it has gotten better. It is well worth the money for a day of fun.

This place re-​defines rip-​off. The previous review was from 5 years ago and my father in law confirms it has declined a lot in recent years. The staff is either young obnoxious punks or old grumps. Many of the arcade games were out of order and the rides were a joke, if not broken… like especially the bumper cars, where the old grouch lady did not lift a finger to help my kids. I will never bring my kids here again, even if it was free. This is where family fun zones come to die…

Went to vwof for my nieces birthday. Pretty disappointing experience. It was raining so the kids couldn’t do any of the out door activities. Half of the inside rides were broken. The video games were old. Most of hem didn’t function. Pieces of he pool tables were broken off and shoved under them. The ends of the air hockey game were broken off so the puck would fall in the floor when you score. The ticket counting machine for prizes would take the tickets and then give a slip for one. My son had thirty two tickets and got a slip back for one. Over all a bad experience. My brother in law had 13 kids at the party. It cost $ 230! And the pizza/​drinks weren’t included in this price. This place has gone down hill since it’s opening. Avoid avoid avoid. You will be disappointed!

Every time I visit back home, I am begged by my niece to go here. Every time I am back home, I give in, and go, with mixed emotions. The price is good considering everything is included, as well as some tokens for the arcade. You can bowl as often as you would like, play as many rounds of putt putt your heart desires, or laser tag until your eyeballs fall out. However, the downside is the crazy amount of people who go here, so the lines and wait can be a bit much, as well as the staff for the most part, would much rather sit around and gossip about who is sleeping with who rather than do their job. All in all, not my favorite place, but for my 13 year old niece, I will do anything, so next summer, VWOF, here I come! :)