The sushi itself is OK here, and the atmosphere and décor are actually quite lovely. Unfortunately, the service is sub-par, and will keep me from coming back. Called in an order for sushi to go this evening — was told it would be 20 — 25 minutes as it was a Friday night. No problem, understand completely. Did a little shopping at the cheapy grocery store next door, then went to pick up my to go order, 40 minutes after I called. Went in and stood at the front desk to get my carry out; I could see a bag there, but couldn’t tell it it was my order. Unbelievably, however, I sat for 5 solid minutes without a single employee even acknowledging my presence. A waitress came to the desk, pulled her ticket, rang it up, pulled change, then left without a word. Not a single employee could even be bothered with — «Someone will be right with you!» The sushi chef had started watching me at this point, but he had a couple at his bar, and two plates waiting to be picked up. Both owners at one point walked out from one kitchen door, through the front, and back around to the kitchen through the other door. He was, I could tell, in the midst of cooking; she was, I found out later, making tea.(7:30 on a Friday night, I applaud them for at least trying to make more, having apparently had a rush on it earlier.) Finally, a waitress came to the desk to ring up a ticket and asked if «she» was helping me with my to-go order. Told her no — I’d been there for 5 solid minutes and she was the first to utter a word to me. She asked me what I ordered, then the phone then rang. She answered it, then leaned over to check the ticket on the bag. She moved the phone away from her mouth, told me it wasn’t ready yet — «He’s still working on it» then went back to the phone call. Wow — 45 minutes after the order was called in, and fully 20 minutes past the time I was told it would be ready, and it STILL wasn’t ready? And waiting at the desk and never even being acknowledged, despite more than 6 employees right there, at the desk or back and forth in front if it? Sorry, unacceptable. I left, got in my car, and headed home. Decided to call the restaurant to let them know he can stop working on the order — it had been 45 minutes and I had left. Whoever answered the phone didn’t seem to understand, so she put one of the owners on — which is how I came to find out she had been making tea. «No no, your order is ready, it’s here!» She tells me — after the waitress had checked the bag already and clearly told me it wasn’t. Sorry — already a minute from home at this point, and not heading back. If they can’t get it together any better than this, I have no hard feelings for leaving the order if, in fact, it actually was ready.(And SHAME on that waitress if it was!) Here’s the bottom line. I am quite certain my $ 25 sushi order on a Friday night doesn’t mean a hill of beans to these owners. What should matter to them, however, are all the $ 25 and up orders that they will not be getting from me in the future.(The last time my husband and I went there together, about 6 months ago, our bill was $ 95 before tip.) Too expensive to go out to eat, with drinks, tips, etc to have such dismal service.
Alexandra S.
Rating des Ortes: 2 Nashville, TN
Front desk receptionist is RUDE. We only go to Isshin because the next closest sushi is 45 minutes away. Way over priced for the amount of food you get. It’s almost twenty dollars per person which is ridiculous, it’s less expensive in green hills or belle Meade, and the service is much better there. They always forget things in the to go orders, and their sushi is falling apart in box bc they rush through it so fast.
Ava L.
Rating des Ortes: 5 Nashville, TN
This is by far my favorite sushi place on the west side of Nashville. The spicy tuna rolls are a good example of how they are very generous with the fish part of the rolls(3 times more fish in there than any other place I’ve been to) and the perfect temperature. I haven’t had everything on the menu, but the spicy fish type rolls, california rolls, edamame, miso soup, all wonderful. Great service, very clean, doesn’t break the bank. My family and I go there at least once a week.
Trevor A.
Rating des Ortes: 5 La Vergne, TN
This is the best place in Dickson to get hibachi and the sushi isn’t as good as Nashville but it is a very close second.
Dez S.
Rating des Ortes: 4 Nashville, TN
Really decent rolls — very fresh. Edamame was crisp and cooked perfectly. Gyoza surprisingly good. Special rolls were pricey but regular rolls very reasonably priced. Even the sodas were the right mixture — haha.
Kim S.
Rating des Ortes: 5 Fairview, TN
Excellent sushi. Can’t wait till my next visit. Always friendly service. My daughter and I love this place.
Jessica C.
Rating des Ortes: 5 Fairview, TN
I love this place! The lunch prices are wonderful. The sushi is great. My favorite is the Pink Dragon roll. Other favorites include the ginger salad, gyoza, and the hibachi steak, and bento box. If you went to the Chinese Buffet that was the previous restaurant, you will be shocked at the remodel they did inside. Atmosphere is definitely classy.
Mike L.
Rating des Ortes: 4 Fairview, TN
Surprisingly good sushi in tiny Fairview, TN. Affordable, clean and pretty good selection and quality. They play contemporary Christian music over house system, which I guess is ok if a little odd in a Japanese restaurant, I’d prefer traditional Japanese music to go with the experience but no matter what they play I just wish they’d turn down the volume because it isn’t pleasant to sit under the speaker when trying to eat. Regardless of music, it’s worth eating here for quality, price and convenience if you are way out in Williamson County. Other non sushi dishes are good as well.
Russell H.
Rating des Ortes: 4 Lyles, TN
We have been coming to Isshin for a while now, and I must say it is really quite good. The sushi is fresh and delicious… I highly recommend the crazy girl roll. Also the hibachi food is really good as well. Service is good… The only thing is that if they’re super busy there is sometimes a decent wait for sushi. They have one poor guy trying top keep up with demand at the sushi bar as well as those ordering from around the restaurant. If you are looking to find a great change of pace in Fairview, this is the place
Simon R.
Rating des Ortes: 5 Primm Springs, TN
Remember it’s Fairview. Having said that food is good and prices reasonable. You can byo wine and beer. Waitresses are friendly. Soup a little salty Salads is same as any Japanese salad, ok Dumplings very good Isshin Roll and Firecracker very good Hibachi is not cooked at your table but good. 6.35pm Saturday and almost full.
Janine T.
Rating des Ortes: 4 Franklin, TN
This place is great… especially for Fairview. The sushi is always wonderful. The beer and wine selection is not great but we enjoy everything else there!
Dee Dee V.
Rating des Ortes: 4 Fairview, TN
Pretty good food for a decent price! Super nice folks who work hard to please. The service was great and the décor was quite refreshing. I would have eaten Sushi if they had offered brown rice which was surprising?! I am not a fan of sweet sauce on my vegetables, hibachi shrimp or chicken and would have preferred some fresh herbs instead and have any sauce be served on the side. Luckily they were very nice to accommodate me by leaving it off and even gave me a nice ginger sauce to try on the side. I loved it! I had Salmon once and it was rather mushy and overcooked but I never gave them another chance so it may be better now. For my taste, I’d prefer very light seasoning and fresh herbs instead of salty or sweet sauces. I think the people are wonderful and Isshin is a nice addition to Fairview. Well worth the price and you can’t help but be warmed by the nice people who own it!
Sindra J.
Rating des Ortes: 5 Fairview, TN
Great local sushi. Isshin’s sushi is as fresh as any in Nashville. The presentati
Nickie G.
Rating des Ortes: 3 Nashville, TN
So the old Chinese buffet in Fairview has opened up as a Japanese restaurant. My dad decided that for Father’s Day we should give it a try. Hey, why not? Japanese in Fairview? Ok! So we got there pretty early for dinner. FYI that they are open 7 days a week but they close from like 3 – 4:30 every day so if you eat at weird times you should keep this in mind. The interior is actually pretty nice. Dark ceiling tiles, dark woods, highlighted with Asian décor. Pretty classy looking joint for the ‘view. So atmosphere gets an A. As for food they have sushi, sashimi, sushi rolls, and also hibachi offerings. Note that the hibachi offerings aren’t cooked in front of you with an entertaining chef, but are brought from the kitchen. Since we had 5 people we ordered up a bunch of things and gave it a whirl. Gyoza dumplings with pork were really good — we gobbled these up. Crab rangoon — ummm… fried goodness with creamy crab inside… who doesn’t love this. Calamari — standard. Not sure this is Japanese but the breading was really crispy and good. They were in circles only, a bit chewy inside, but not terribly so. I got the sushi and sashimi dinner with 9 pieces sashimi, 5 pieces sushi, and a tuna roll. That was only $ 19 which isn’t too shabby for as much as you get. Is it knock your socks off sushi? No, but it wasn’t bad either. And I’m not currently throwing up from food poisoning so it was fresh enough. Overall pretty satisfying. My brother got a bunch of different rolls and he liked them for the most part, so there’s that. He only eats the cooked rolls though so if you are looking for raw you should get the sushi/sashimi. You can also order that a la carte if you want. Chicken hibachi was actually really good and I heard the steak was too. Comes with soup(miso) and salad. For 5 people to eat sushi and also hibachi was $ 100. NOTTOOSHABBY as I have been known to spend $ 100 for just 2 people when having sushi. So there’s that! Also, I must sadly note, no booze. Or at least, no booze that I could see. Maybe they will work on their beer/liquor license. Maybe they won’t…just go to La Plaza Mexican to booze it up I guess! Overall I hope this place does well and keeps the quality up. It was fairly busy in there so I think even the folks out in Fairview like Japanese food. And they don’t have to drive all the way to Nashville to get it now!