I hardly go into this store any more. The customer service is lacking. I’ve never had an employee here ask if they could help me find something even when its obvious I can’t find what I’m looking for. There outdoor garden plants are also half dead most of the time when I go there. Used to be a good place to buy veggies, not any more. Priced higher than their competition also.
Rio W.
Rating des Ortes: 1 Bonsall, CA
grangettos they have the rudest employes working the manager is the worst. I will never shop here again don’t think anyone should till they get a new manager.
Robert C.
Rating des Ortes: 2 Marshall, NC
The only reason I’m not giving just one star is that their selection seems fine. I’m a newbie gardener, so I can use all the advice I can get. Well, free advice was clearly not on offer for me that day. And the store was empty, so I wasn’t going to hog time away from other customers. Next time I’ll drive the extra 15 minutes to go somewhere else.
Ziggy T.
Rating des Ortes: 1 Fallbrook, CA
Hi everyone, Unfortunately, I have to give this particular store 1 star! The Good: Great Selection of products The Bad: The manager in this store is extremely unapproachable! I bought a dozen vegetable plants and waited in line for about 15 minutes. He finally waited on me. He abruptly started ringing me up and I told him I needed help in a couple of areas in the store with additional items. He got ANGRY at me for this! He said, «We have a lot of customers to take care of right now and I don’t have the time to answer your questions or help you». «You are holding up the line» At this point, I asked him if he would prefer me to leave? He told me the fertilizer was $ 7.00. He rang me up and it was almost $ 17.00! I did not want it and he got angry at me again! This is NOT the first time I’ve had problems with this person. I called the main office and complained to the owner. Hope this review helps.
Jean B.
Rating des Ortes: 5 Fallbrook, CA
Who knew such a small place could have so much! Matt Noreen is my guy here, he is super helpful and will help you find what you need. They are very helpful with advice and never pushy or too busy to answer questions, it really pays to shop local and get the service you need. They also seem to carry more Heirloom Plants during Vegetable planting season than anyone else. including the big box stores!