Sunset Terrace Apartments

To start my husband and I moved out last month. When we first moved in it was our first place ever renting. The manager we first talked to was no longer there and a new assistant manager took over. The main manager Cristina is awesome. A lovely lady who knows how to do her job and treats you with respect however we had to deal with the assistant manager ⁹⁄₁₀ times. The assistant manager there now I swear doesnt know her job very well. When we were trying to move back in June I asked several times what we needed and she told me one thing well time comes and turns out we need more and then she has the nerve to yell at me to do my own research… ya okay that’s your job! We put down a very large deposit also with a pet. Only got 395, which seems like a lot but out of a 1800 deposit not at all. The carpet was replaced for 693 the bathroom vinyl 192 to bleach the concrete under the carpet 175 which they don’t ever tell you about until you are moving. Also 100 for spraying for fleas which is mandatory. Oh! And we broke the door on accident to the bedroom they wanted 252! We bought one but was having trouble putting it up they charged 50. And 40 to remove a grill cause I couldn’t especially with the rain. 200 to clean the apartment which is just a ridiculous charge. The vent for the fan over the stove you honestly can’t find anywhere no matter what they say and I believe they charged 10 for it. My dishwasher flooded the kitchen the first time I used it upon move in. The heater in the spare room went off by itself and set off the fire alarm I had to tell them several times before they fixed it. And my stove had a Crack in it they looked said it was fine by putting a screw in it?! I told them no its still broke before they finally replaced it! And the balcony would leak with water so they had it redone, still had leaks horribly! I will say the apartment look is fine but seriously, get you’re crap together. Oh and no matter what they will never let you speak with corporate you always have to go through the office. If you rent here or want to I suggest saving everything every email and rent receipt anything concerning it, keep it!

****SCAM*******Wow, just wow. They are nice when you move in and helpful, then you sign your name and they could not care less about you. The refrigerator broke and they replaced it with another broken one. The a/​c sucks we live in a studio and the a/​c won’t even cool the apartment down and by cool I’m not even expecting cold I’m talking it’s still blazing hot in here. As far as the apartment itself it look nice I’ll give them that but don’t dare break or chip or scratch any of their cheap accessories like the blinds $ 80 to replace, screen $ 150, carpet cleaning is $ 200 but if it’s deemed by them unserviceable then they will tear it up $ 600, if you don’t replace the stove drip pans $ 80, the filter above the stove is unavailable anywhere mine was brand new but they want it wrapped with a receipt if not $ 60 and the list goes on and on just don’t expect your deposit back because you won’t get it. Watch out for this place.

Potential Residents,
Just moved out of this building. They dont tell you at move in, but when you move out there is a large check list to be done before turning in the apartment. Mandatory carper cleaning by a «professional» and not yourself. Somehow, they charged me 200 out of my deposit to clean the stove and 3 cabinet doors. Also, to paint over 4 screw holes they charge 180. You will NOT receive your deposit back. The manager is obese and is never there. Each plastic blind costs $ 10 to replace. Would not recommend this apartment to my worst enemy.