Fairfax Urgent Care & Healthplex

So, lets start with price. If you come here, you’re looking to pay x1.5, almost double, more than some of the other walk in clinics in the fairfax/​falls church area. Definitely check on prices before you commit to this «fancy» walk in clinic.
Ok, the doctor wasn’t even there. It was the weekend and mid evening and I guess she had plans. I’m pretty sure I ended up getting a young medical student or recent grad.
I explained to her my history of pancreatitis and how I probably have a pancreatic flare up that is producing a fever and bad cough. I was pretty confident this was the case and likely had a brief infection around my pancreas. This didn’t stop her from administering a strep throat strip test (an extra $ 20 fee) which is probably the majority of cough related issues they see, however definitely not what I had.
She then went back to her office and either googled my symptoms (I kid you not) or called the primary doctor and came back to deliver her diagnosis. Mind you, I was the only one there.
You could tell she was winging it. She ended up just referring me to the ER. Her tune completely changed when she realized the possible severity of my symptoms.
I tried to get her to prescribe an Rx for a handful of broad spectrum antibiotics and maybe some digestive enzymes to relieve inflammation until Monday where I could schedule an appointment with a real doctor. But, she wouldn’t budge.
I ended up just riding the fever, tachycardia, and cough out on the couch for 2 days by fasting. My white blood cells and immune system eventually got control of the situation, but it wasn’t pleasant.
I dunno, can’t really blame her, but wish I had a more knowledgeable experienced doc on hand.
Also, the prices here are egregious. You can get cheaper, better, more experienced, service in a 30 year old walk in clinic than this place.

I went here the other day after pulling a muscle in my neck. After 3 days of pain and a constant migraine, I just wanted some relief. What I got was the worst healthcare experience of my entire life, and I’ve been misdiagnosed before! The front desk staff was rude and wouldn’t stop having their own personal conversations to even talk to me. The nurse was even worse. She clearly hated her job and didn’t even say 3 sentences to me. The doctor eventually gave me 2 prescriptions, which she said she would electronically send to my pharmacy. I went to my pharmacy right after because I just wanted my medicine so I could go to bed. They said they never received anything from them! By the time I realized the doctor never sent it, they were closed because they have ridiculous hours and wouldn’t pick up the phone 5 till 8. I called the next day to ask if they ever sent it and all the rude receptionist said was, «oh yeah… Sorry about that. We will do it right now.» I’ll never go back.

This place has horrible service. People are in and out of the room, slamming doors each and every time. I came here with a fever and aching pain and encountered horrible service from both the nurse and physician’s assistant. They weren’t even trying to help. They never asked me about my symptoms but instead acted like me asking them to run a strep or flu test was a big inconvenience. This is their job, their reason for existing. When I came a few years ago for another urgent need I was treated much better and the staff was courteous and professional. My expectation isn’t to have a doc or physician sit here and make me feel good for 20 minutes, but I do expect some common decency. They are just plain rude.

I’ve been here five times for either my kids or myself, so I have many experiences to pull from. Until a few weeks ago it was the only urgent care in the area, so there wasn’t a choice.
They have terrible front desk staff. They are impatient and rude and clearly hate their jobs. This urgent care has routinely closed before the posted time, which is absurd because they already keep ridiculous banker’s hours. What kind of urgent care closes by 5 or 6pm (Which means they lock their does at a quarter til)? What is the point? You go for convenience and to receive medically appropriate and efficient care. This place falls short by a long stretch.
I was so excited to discover the new Inova urgent care right up the street, next to the Dunn Loring metro station. I went in for a sinus infection the other day and I was in and out in 30 minutes. They use area primary care doctors and even have a primary care office attached. The doctor I saw was warm, friendly and knowledgeable. They have great hours, friendly staff, excellent clinicians and now I never have to resort to this place again.

I went here for the first time a few weeks ago and it actually was fun. Can you believe that? Fun at the Doctors? Well the front stuff was very profession but also hilarious. The Doctor was extremely helpful and knowledgable. I felt like I got the serves I needed here and I felt very comfortable and welcomed by the staff.
Will go here the next time I need to see a Dr!

I have been there at least on three different occasions. I have never been disappointed. Friendly, quick, knowledgeable. Easy parking, clean. Highly recommend.
Like the location. Panera right below them.

I guess this place read the reviews & shaped up because I had nothing but a pleasant experience here. I went in with a two year old with a head injury and toting a newborn as well, right there is the set up for disaster! But the staff was wonderful and helpful. The two women at the front desk were great & one helped with the paperwork as I was juggling the 2 little ones. The waiting room had a little area in the back where we were able to sit away from the sick people (awesome! I was really worried about bringing 2 little kids into a germ infested area!) they had hand sanitizers available for waiting room patients as well! The wait was short, the doctor was pleasant, competent, knowledgeable & helpful, he was also great with kids. The nurse gave my son a bunch of stickers as we left & even gave me a couple of extra for my other son at home (on my asking). After my past experience at another urgent care, where I waited upwards of 3 –4 hours with sick young children all 3 times I went, I will definitely choose this urgent care again, if I should happen to need one.

So, I honestly cannot say enough good things about the staff here! I had a horrible experience with another urgent care facility in DC, and was freaking out about my sore throat of a MONTH. Within minutes of being seen, I honestly felt relieved. The staff is professional, they listened to my concerns and then ran diagnostic tests and exams to eliminate other illnesses, did blood work and throat cultures so I could feel better. The doctor also prescribed me a medication that would target my tonsils. This took place on a Thursday! By Sunday, I had a call from them about my results. They listened to me, evaluated me, and then followed up. They are the best! Thanks for everything. Your team helped put me at ease during a stressful medical time.

doctor was very nice, but not worth the hassle of the female working behind the front desk. she is horrible. Not a nice experience. plenty of urgent care places, find another one.

The Worst Facility i Have Been Too The P. A Navneen Chahal Was The Most Disrespectful P. A i Have Ever Delt With I Arrived At This Facility At 7 Pm Was Not Brought Into A Room Until 7:50 Then Waited 15 Mins For The P. A Only To Find Out She Had Severe Attitude I Needed X-​RAYS Done And Her Response Why Did I Come So Late Mind You I Arrived At 7PM The Whole Point Of Urgent Care Is To Get Things Like This Done She Said The X-​Ray Tech Was Already Gone And It Was My Fault I Came In So Late Like Other People Dont Have A Job Too. After I Asked For An X-​Ray Order And She Was Beginning To Write It I Said This Still Wasn’t Fair That i Couldn’t Get My X-​Ray Done Here She Then After I Said That Snatched The Order Ripped It Threw It In The Garbage Opened The Door And Said Leave Or I’m Calling The Cops As If I Was A Criminal Then Yelled at The Front Desk Staff And Said Lock The Door And Dont Let Him Back In, I Wont Be Returning To This Facility If She Is Still Employed There Worst Experience I Have Ever Had I Will Be Contacting The Boards In Regards To Her Actions.

went into the clinic with a suspected break in my foot (metatarsal area) because I heard a «snap/​crack». they took X-​rays and said there was no break and sent me away. An hour later I went to a nearby foot and ankle center who took me on an emergency basis. They also took X-​rays and there it was, a horizontal break clearly visible on their X-​rays. This 24 hour walk in clinic needs to get better X-​ray equipment. I should never have been sent away with a broken foot! Will never go to this facility again.

Impressed with efficiency, friendliness and knowledge of staff. I was in and out in 35 minutes! That is unheard of for an urgent care… Will definitely be going back.

It appears that negative reviews can have a positive impact on a business! FUC&H has listened and the reception personnel were great! In the case of Fairfax Urgent Care & Healthplex, this is win for the business and for patients. I visited FUC&H last Friday and I had nothing but a great experience. From the time I set foot in the door to the time I saw the doc, was about twenty minutes and that included filling out my paperwork, processing insurance and paying! Not bad! My doc was kind, courteous and had great bedside manner. He had me diagnosed and out the door in about fifteen minutes (I requested a strep test). I highly recommend and would go back without question.

The dr was good. However, the receptionist and nurse had attitude problems! Looks like they are forced to work. No greetings no questions at ALL about my symptom! The nurse immediately wanted to take swipe throat when i asked why you are taking it i have itchy ear she looked mad and throw the stick on the counter and left the room Immediately!!!
This is not my first bad experience with this place. I would not come AGAIN, and wont recommend it any person.
The star only for the Dr who i wish can be another professional practice.

To come and be seen without insurance the price is $ 100. It wouldn’t seem so bad if the lady at the desk was not so rude about me not having insurance. Immediately after that I regretted staying because after an hour of sitting and waiting that was when they told me it was $ 150, fuck this place.

Five stars for these guys. I’ve had to go twice now when it was off hours, or I couldn’t get an appointment with my primary care doc fast enough.
They are quick for an urgent care, it is clean and doesn’t have that worn ER feeling like many urgent care facilities do. The doctors have been helpful and friendly, and also good about getting records back to my primary.
There are several more convenient urgent care facilities, but when I can’t see my doctor I’ll always go here.

I am at a total lost how this place received 5 stars.
I’ve been here twice, and had my prescription sent in to the pharmacy twice, and twice they never called in my prescription. This wouldn’t be an issue, but the office INSIST they call into a pharmacy instead of giving me the prescriptions.
1. I went to the pharmacy 3 hours after they told me they called it in (they rec. wait an hour). Lo and behold — The pharmacy never received a prescription from them. I called the urgent care, and nobody knows if it was called in. NOBODY KNOWS IF A PRESCRIPTION THAT WAS SUPPOSED TO BE CALLED IN, WAS IN FACT, CALLED IN! After waiting another 30 minutes, I called back and they are finally calling in my prescription. Um, hello? Do you not have a systems of records or some kind of filing system? Incompetent and unorganized.
2. The nurse is a total, major, drab. She has a major bad attitude, rolls her eyes, and looks/​sounds as if everything is annoying her
3. Waits are always very long, understaffed, not enough chairs so patients were standing.
If in need of urgent care, I’d rather go to another place or the hospital, than have to go back to this dump again.
The worst incompetent, uncaring, unprofessional service. ever.

That’s right: five stars for an urgent care.
Over the last ten years, I have struggled to manage my arthritis pain. And I’ve sought out the help of a dozen physicians and specialists across Northern Virginia. And when my ankles swell up, I head to urgent care since I can’t get an appointment elsewhere. Most of my experiences are unpleasant to useless with nurse practitioners playing down my pain and prescribing meds I can get over the counter or already take. It sucks to pay a co-​pay for an expert to tell you to do something you’re already doing. On the rare occasion I’m given more, I’m looked upon like a would-​be addict.
But this one, Shawn Butler, was patient, attentive and thorough. He was a good communicator and didn’t want to just get me out the door. The first doctor to order blood work to seek a solution for my chronic pain. And he prescribed convenient medications to get me back up and running.
Clean and efficient, there was no wait time (the only reason it took more than ten minutes was because I was slow in filling out my paperwork). I highly recommend this urgent care.

Was a little concerned after a couple of the reviews and knowing that the difference between a good and bad quick clinic is pretty dramatic. But the clinic was close and I had a simple eye infection that required some prescription drops. Figured, how hard could it be?
I went early on a Sunday so there was pretty much nobody there. My whole experience start to finish took 30 minutes. Clinic was very clean, the nurse was very nice, and Dr Dayal was very courteous and professional. As smooth and painless as any trip to my regular doctor could have been. Again, I had a pretty simple situation to handle, but I was very pleased.

I have to say this clinic is the worst medical clinic I have ever been to. The doctor prescribed 2 different medications but he wrote the same med twice. He also did not write the DEA# on the prescription causing the pharmacy unable to fill my med.
I called the clinic to let them know of their mistake but they were not able to help me because the doctor went home. It was 7:30pm when I called, the office closes at 8pm. Don’t doctors carry cellphones or pagers? Unbelievable.
What kind of a doctor is this? You do not make mistakes with medication. This can be a life or death situation. What if the patient really needed to take their med?! But they can’t get a hold of the doctor.
Also the person on the other line told me the printer is not working, preventing them to fax over the prescription to the pharmacy. Is this a joke?
The clinic took my co-​pay, left me with no med and the same back pain. 2 minute consultation with the doctor about my back pain.
I went to get help but left me hanging. This is absolutely not a good business practice.