One Price Cleaners

These people are the worst. They lost two of my uniform shirt. For one month, they were looking for my sweater and shirt. they did not offer to reimburse me for anything. They found my one shirt still cannot find my sweater. They proceeded to tell me they found other shirts of mine. They act as if they were doing me a favor and said we found your other 2 shirts that you did not know were missing. I speak with the owner when I go pick up everything. She is the rudest person and act like it was my fault they lost and destroyed my clothes. I will never ever use this cleaners again. Stay away if you are start. Oh another coworkers clothes were destroyed here also.

If this is the cleaners by Trader Joes. BEWARE! i started using this cleaner when they opened for business because I had a coupon and the service seemed decent. The prices were cheap too. Last Spring I took my winter coat in to clean before I stored it for the winter. I always pick up my cleaning on time with few exceptions. Unfortunately this time, I had some health issues and simply forgot it was there until this Fall. When I went to retrieve it, I found that they had given it away! When I complained I was told that the owner gives all clothes thst HE thinks are unclaimed to the Catholic church across the street that has a bargain basement mission for local immigrants. The owner told me he could fo that because its printed on the back of the ticket you get. Further investigation. VA law does not deem property abandoned for 5 YEARS!!! In my frustration, I asked neihhboring cleaners what policy they had in a situation like this and ALL said that they. never give clothes away and call clients repeatedly if something is left. I asked to be reimbursed for my coat and the owner hangs up
!! I am considering a lawsuit as I think this is out and out THEFT if not some sort of scam that the owner thinks he csn get away with.
This deserves a –10 stars. beware!
RUN AWAY FROM THIS PLACE!

I’ve used this cleaner a few times since 2010 and never really had great service. The cleaning is ok. What motivated me to review it is that I recently went in on a Saturday and brought in 3 or 4 items to have dry cleaned. I really only needed one item cleaned but they have a minimum for credit cards and I had no cash on me. I walked in and no one was at the counter. I man walked in behind me and as he walked beyond the counter (apparently he worked there in some capacity) he yelled to a table of women «customer, customer». No really reacted so I stood there for another minute before someone at the table decided to stop eating and come help me. She definitely wasn’t very happy to help a customer. I gave her my items and prepaid. As I walked out, I realized the receipt said it wouldn’t be ready until Wednesday. I walked back in and she had already gone back to eating at the table. It took her a while but she finally turned to me to see what I wanted. I asked if I could have my order ready Monday afternoon. She said «no, too much work. tuesday.» I didn’t have much of a choice so I accepted. She didn’t get up to change the ticket or anything. I left expecting they wouldn’t have my items ready on Tuesday.
I returned on Tuesday and gave her my ticket (same woman). She gave me an attitude and said «this isn’t ready. see? wednesday!» I reminded her that she promised it to me on Tuesday. She tapped on the keyboard and said «it ready». She walked to the rack while shaking her head.
In the end, I got my items cleaned by the day they promised but I’m not dealing with this woman’s attitude anymore. I’ll gladly go to another cleaner.

This place is great if you don’t rely on same day service. They advertise that if you bring in your clothes by 10 am they’ll be done by 5pm. I’ve been there a handful of times, and generally the clothes have not been ready by the guaranteed time. It seems like they send the clothes out for service somewhere else and usually they are waiting on the vehicle to arrive with the clothes.
I will probably look around for a better place, but I would def. take my stuff back if I did not need same day service, as it seems like they generally can’t do this.

Cheap and cheerful dry cleaning. They charge just over a dollar for a shirt, and a couple of dollars for pants, blouses, and other pieces. I’ve been going here for a couple of years, and have always found the staff to be friendly. The one time I had a shirt mix-​up, they were very diligent in correcting the mistake and getting my missing shirt to me.

I’ve been going to CD One Price Cleaners for a couple years now and have been pretty happy with them. Very rarely have I had an issue with them, either failing to get stains out (I don’t expect miracles) or damaging clothing (knock on wood — hasn’t happened yet!) Their prices ($ 2.19/piece) make getting clothes dry cleaned affordable. My husband said that it takes him 20 mins to iron one shirt and it doesn’t even look right so for ~$ 1.20, it’s worth it to have someone else do it for him. Too bad they solely focus on clothing since they wouldn’t accept some pillow cases I had, but I guess that’s how they keep their prices low. I’ve also had good experiences with their customer service. My husband left sonogram pictures in his jacket pocket and they saved them for me and had them ready for me the next time I came in. I had no idea that they even had them!
I’m not a dry cleaning business expert so I don’t mind paying in advance (cash or check only) for my bill. It’s not a big deal to me since their pricing is fixed anyway, so it’s not like there are any pricing surprises, which I totally hate at other dry cleaners.
I now live further away but make a special trip to their store to drop off clothing because they’re just so darn cheap, it’s worth it!

Went here for about two years straight. Price was good, clothes done on time, no button issues. However, recently I had an issue where I showed up with my pickup stub to get 10 shirts. The person on duty told me I had already picked up my shirts. I looked at the pickup stub in my hand with confusion and told her I was certain I hadn’t picked them up yet. She pointed at the computer and insisted I had already. I asked her what day and she listed a day I wasn’t even in town. I told her it was a mistake and she just shrugged and said I had already picked them up and there was nothing she could do.
Went a few days later and talked to someone else. Handed her the pickup stub and explained that I was 100% I hadn’t picked them up. She proceeded to point at the computer and tell me the same thing. I had to practically beg her to check the spot they were supposed to be. Wouldn’t you know it!!! There they were!
Never had an issue before, but once this one occured I was severley dissappointed in their steps to rectify. It dawned on me that the loss of those shirts would cost me a couple hundred dollars and it would be much less impact on them to just lose me as a customer rather than replace them. Overall I was just dissappointed they were hesitant to even check and once I proved their computer was wrong, they just shrugged and said…“I don’t know.” No apology and no steps to make up for the worry and confusion.
I was happy with them before, but they’ve shown that should something happen they will take no steps to keep me as a customer. Good luck!

If not for the price, this place probably wouldn’t still be in business. Their level of customer service is flat out awful. I’m sure they’re nice people, but when you run that volume of dry cleaning through the place to not have someone who can actually fix one of the buttons that they broke or the hem they tore is outrageous. They literally tore the cuffs off a pair of trousers of mine, and after a 15 minute argument the guy who seems to be the manager told me to take it to a tailor and they would reimburse me. That’s great and all, but at the price of Leesburg Pike traffic to find a tailor and shuttle back and forth, it’s just not worth it. If they really cared they’d put a tailor in the back, particularly with the rate they break buttons – after all, I think in 20 trips I’ve had at least one broken button each time, and they’ve even managed to rip off hidden button-​down buttons on shirts!
Columbia Pike Cleaners is definitely more expensive, but given that they won’t tear up my shirts (or refuse to take care of it if they do), I’m moving on.
And if anyone else has a recommendation near into Bailey’s Crossroads, I’m all ears.

Blech. After several iterations of cleaning I’ve decided to move on from this establishment. Also I think I misprinted the address. It’s actually on 5900-​A Leesburg Pike Falls Church VA 22 041 (703) 845‑9500
Anyhow, like the other reviewer my shirts have taken a beating. Quality control on the buttons is not so good. All my buttons are getting melted, cracked, and broken. Not cool =(Also, my dry cleaned clothes especially the wool suits come back not drape as well onto my body. Not sure what is different here in the process but I’m moving on to somewhere local and paying more for the sake of the durability of my clothes.
It’s a bargain but you pay. I should have listened to my Dad. You get what you pay for. His words echo in my subconscious.
Buyer beware; cheap but your clothes take a beating.

This place is really cheap, but I’ve given up with them as I can’t take anymore broken buttons.