FedEx Office Print & Ship Center

Great service and quality. Needed an important presentation printed in 30 minutes, they did it in 20!

I was visiting Dallas again, and decided (despite my swearing that I never would) to stop by this FedEx/​Kinkos. I was running late for a wedding, and was trying to print the a custom card.
I walked in, the man behind the counter informed me that only one computer in the store would allow me to pull the PDF from my Dropbox and then print it in their store, and that it was in use. Then I walked out.
This was not my worst experience in customer service, but the employee was unhelpful and unsympathetic.
Mildly frustrating, and doesn’t improve my rating of this particular FedEx/​Kinkos.

I had a great experience at this location recently. The gentleman who helped me was very friendly, and he had a great sense of humor.

The staff (especially Timm) was so helpful. I’ll go back here for all of my printing needs.

I brought my package to be shipped a few days ago. I had my own bubble wrap and box and tape. The employee took my package and said «let me see it». He wrapped bubble wrap around the item and threw my bubble wrap away. When I looked at the receipt, I saw he charged me for filler. I asked him why he did not tell me before charging me for the filler even though I had my own. He told me everything costs money. Unacceptable. Watch out everyone.

We get a lot of our printing done at this location for our hotel in North Dallas. I recently had to do some printing for a trade show we were attending. Unfortunately our email was down at the office so I had to go over there to put the order in. I was there for about 45 minutes just to drop off the order. The girl that was helping us kept leaving without a word to go help the people who were walking in to drop off their Fed Ex packages. After awhile it was more than frustrating. She was the only associate there to do the Fed Ex and the Kinko’s. I just need to finish explaining to you what we need! Finally she took down all of the information but suggested it was too difficult for her to set up and we had to wait for Austin to come in the morning. Austin was very knowledgeable and pleasant to work with. He called the next morning and finished the work we needed by mid afternoon. Be careful of the pricing here. Our original quote was over $ 700 and then after I complained and said we would go to another printer it came down to just over $ 300…
Updating this review from 3 Stars to 2 Stars. On my next 2 visits here I received an email confirmation that our order was ready. I stopped by the next day on one visit and 2 full days later on the next visit. Both times my order was no where to be found so I had to wait while they created the order. They made a pricing adjustment but I had to ask. How does this happen twice… an email confirmation the order is ready and it is no where to be found. They don’t seem to know. Unfortunate. This place is surrounded by many large corporations and they are not reliable.