Runner’s Edge

I just left Runner’s Edge and had to take the time to write a review. I had such a phenomenal experience here. The gentlemen that helped me (I believe he may have been the owner) was incredibly helpful, patient, courteous, and knowledgeable. It is so refreshing to come to a place like this and have such a positive shopping experience. I will certainly be back!

Very bad customer service and very little selection in my size. I don’t understand how a show store who prides themselves in having a wide selection doesn’t have much in a size 13.

Friendly, knowledgable and patient. Went in twice and same experience with two different sales people. I tried on maybe 10 sneakers before finding the right shoe. Will definitely be back when it’s time for my new pair.

have been great to me over the years, great team.
For the last 4 years the advice has been excellent and their return policy helped me with a difficult fit.

Simply the best. Training for a half marathon and needed a good pair of shoes that’ll support my feet. The staff is so friendly, knowledgable and helpful. Found the perfect running shoes, always buying my shoes here.

RUN, don’t walk, to Runner’s Edge in Farmingdale. Yea, parking is tough, but deal, because the staff are incredibly knowledgeable, competent, and caring and definitely worth it. My advice: avoid toddler to teen times for a more efficient and pleasurable experience. Prices are competitive with discount, return policy unheard of, so no more box store buying for me.

After using a few different shoe brands, I brought my shoes to Runner’s Edge for
An evaluation. After seeing my shoes and analyzing my gait they asked me about me age and any injuries. They suggested Brooks product and actually allowed me to run on them OUTSIDE the store. The price I was charge was the same as price I saw for the same shoes on Amazon. The personalized & knowledgeable service by actual runners on staff make this place a must for any runner. I run about 20 – 25 miles per week. As an added bonus Greater Long Island Running Club (GLIRC) members, of which I am, receive a 15% discount making the $ 30 yearly membership worth it.

Staff are friendly, knowledgable and helpful. My father ran his whole life so always got his running sneakers there. As I got older Nikes didn’t cut it for working out. I go there, they watch me walk, check my arch and pick out different pairs for me. I usually try on about 4 – 5 pairs and compare them all until I find the best one. I have been buying sneakers from them for about 10 years. Not once was I disappointed or wanted to return a pair. Always a great experience

How great a place is this?
I’m a part-​time runner. I run 5K two MAYBE three times a week, but I wanted running shoes better than the cross-​trainers I had been using. I also wear orthotic insoles for my humorously flat feet, which has made shoe buying more difficult.
I arrived at the runner’s edge and told them this. The clerk went to the back and came out with three pairs of shoes. All three of them fit great and were really comfortable. I was not made to feel dumb, which is what I was expecting when I came in. Instead I was educated on what makes running shoes good, how they should fit, what they should feel like, why they are made the way they are, and much more.
I bought a pair of Saucony shoes and a couple of pairs of socks, and was on my way.
The next day I tried them out. As I said, I only run a few miles a few times a week. As such, my fastest mile was 7:55, fastest 5K was 27:20. These shoes are like magic. The feel amazing, and each step feels like a tiny trampoline pushing me from one step to the next. My feet were carrying me faster than my lungs would allow. I had to slow down more than usual to accommodate.
My fastest mile that day? 7:05. a 50-​second improvement on my best previous mile. My 5K time? 25:20. TWO MINUTES.
All thanks to a great pair of shoes and a store whose staff REALLY knows what they’re selling.

Definitely knowledgeable in their field, the workers there are runners themselves and they were very helpful as far as finding the right shoes for my feet. I can’t say I have any complaints from them and am definitely going back when I need a new pair. Thanks Runner’s Edge!

We stumbled upon Runner’s Edge and decided it was time to upgrade our two year old running shoes (we waited a year too long!).
The staff at Runner’s Edge is very knowledgeable. They first watch you walk, which put me into shoes that have more support than I may have chosen on my own. This was great to learn, and so happy I finally figured out the best shoes for my feet/​gait! They are also very patient, as I tried 5 pairs before deciding on the one that’s best.
And, best of all they gave us 15% off. Based on the service, I will definitely be back next time (and they even will look at your shoes and assess the wear to make a recommendation on when to replace, and what with!)

This place is amazing!!! Everyone is so nice and helpful. And the prices are great and the merchandise is very good. All around amazing.

Even if you are a moderate runner do not think you can get more than a year out of your running shoes. Take your old pair in to Runner’s Edge and have an employee look them over. They let me take a pair of shoes out for a test run in the parking lot and I got 15% off when I bought them. It is nice getting the Brooks shoes I want for less than $ 90 after tax.

This review is for their online orders. I tried on a particular shoe in a runner’s shop close to where I live and they did not have the color that I wanted. Runner’s Edge had the color and it was cheaper then my local running store. When I placed the order, I was told by Gary via email that they did not have them in my size, but was assured that the store would receive a shipment by the end of the week. Gary not only followed up with an email saying the shoes arrived early, but the shoes literally arrived the next day.
Great customer service! I will be ordering online from Runner’s Edge again.

I have been here several times and the customer service is always amazing! They are SO friendly and very knowledgeable about which shoes worked specifically for my feet. Plenty of brands to choose from (Brooks, Mizuno, Asics, Saucony, Adidas, etc). Overall great experience… This is the place to go for all your running needs.

I bought my last pair of running sneakers from Runners Edge and had a pretty good experience. The only reason why this place didn’t get a full 5 stars is because i wish they payed a bit more attention to me but in their defense it was very crowded and had a fundraiser going on.
They did help me pick out a great pair of sneakers and made sure they fit really good. The staff was very friendly and really knew what they’re talking about. You can tell that they are very knowledgeable about their product and about running in general. A great place to come and actually get attention from people who know what they’re talking about while avoiding the big chain stores.

Came here today for the first time, and I was extremely pleased! The staff person who helped me was very knowledgeable about the different shoes as it pertained to my feet. He provided me with half a dozen shoes to try on and allowed me to run outside in each pair to assess how they felt.
If you are looking for the RIGHT shoe for YOU, I recommend Runner’s Edge. These people know what they are talking about.
Plus I got 15% off, which never hurts.

This is «the place» to go for shoes if you are a runner in Nassau County. Besides the vast selection of brands (Saucony, Asics, Brooks, Adidas, etc.), you have an extremely knowledgeable staff and a store that actively hosts running events. It is a really amazing place and a major fixture of Main Street.
I have bought 2 of my last 3 pairs of running shoes here as well as various running accessories.
PROS:
1. Store looks to market to competitive runners, not so much the average consumer. Membership in the Greater Long Island Running Club (GLIRC) nets you am automatic 15% off all purchases. I like this, because you know everything they sell you is going to geared towards athletes and of good quality.
2. No pressure sales and a staff that knows shoes and will readily give many recommendations to fit your style and requirements.
3. You can take your shoes outside and run a half mile or so if you want. They will watch you walk and ask you questions geared towards giving you the most optimal «shoe match.»
CONS:
1. Expensive! A specialty store usually is, but you can find similar prices at places like Dick’s. Sometimes they are higher or lower than mainstream athletic stores, but unlike those stores, you will not find too many sales going on. However, they have a large stock so you are generally going to find what you want in the proper size.
2. They are lacking in certain accessories. They have more flavors of GU than I have ever seen anywhere else, and yet they seem to have almost no sweatbands geared towards men. There are not too many different propulsion belts or arm bands to carry your cell phone either, but then again, the focus of this store is shoes and athletic apparel. And there is a very large number of shoes, tank tops, shorts, etc. to be found.
3. The store hours are not nearly as extensive as they could be. While their competitors are open until 9 or 10 at night, Runner’s Edge tends to close between 5 and 7 every day. This can be a bit inconvenient for folks like me, who work 5 days a week and commute from NYC, or just work until at least 7.
Despite these negatives, the place deserves a 5-​star rating as they really are the best in terms of selection, service, and quality merchandise for the local running community.

After reading all the rave reviews about this place… including one from my brother, I had to stop in and take advantage of the knowledge and customer service.
The street parking was a pain the neck, but since I swung by about 10 minutes before they opened on a Sunday, there were quite a few spots open in front of the store. Once I awoke from my power nap, they had already been open for 10 minutes, so I walked on it. I was greeted by a very friendly guy who’s name I don’t remember. I told him that I am new to running and am looking to work towards running 5Ks. He then asked to balance on each individually to check how my foot pronated.
He brought out several shoes to try. Each one appropriated for my skill level and foot. Each time he asked how I liked it and what I would improve on it. Then he would bring some more out that fit what I was asking for. He was very patient, and was willing to spend the time answering my questions.
I am very happy with my experience here, and more importantly, I’m happy with the shoe I purchased.

I should of came here ever since I started running. The salespeople are great, such patience! I came here because I kept hearing from other runners, go to runners edge, trust me, you won’t regret it. The sales guy helped me out with what sneakers I should wear for running and and why. And it wasn’t like he picked a shoe and called it a day, he got boxes of sneakers and I tried them on, one by one. I will def come back here for my running shoes now.