Panera Bread

Absolutely Disgusting when I approached the counter to order the gentleman was repeatedly wiping his nose with his hand and waiting on the people in front of me — he then proceeded to wipe his nose and was successful in smearing a Booger on his hand then wiping it on his shirt — OK I would have left but I had a meeting there at this particular time. I refrained from ordering any food just a drink that he did not make. I should have said something he knew I saw him but Oh well!!! Did not bother him nor the hundreds of people he is transmitting his hellacious germs among. I still am completely taken back by this and had to share. This was on February 1, 2016 at approximately 3:45 — ish so whoever was cash register at that time needs to get out of Food Service forever.

They have really good food, but the amount you get versus the price isn’t the best.

I just have to take the time to update my review on Panera Bread in Farmington. It is still hit or miss, and for the most part it is a miss. There is a manager, one that used to work at Applebees in Farmington, and the food has gone downhill since I noticed her there. The sandwiches are thrown together, missing items, and no one seems to care.
I have ordered rapid pick up now twice in the past couple of months and the food has been wrong. Today, I ordered a you pick two meal and a bowl meal, at a whopping $ 22.00 for two people for lunch. The Mediterranean quinoa chicken salad came without any dressing (not on the side, on the salad, nothing) and the turkey cranberry flatbread was soggy on one side, had barely any cranberries or spread and was just horrible. Of course, I picked up the order and it was not until I got back to work that I found that it was incorrect. I only get a ½ hour lunch, so it takes half of it up to drive to Panera and get back to work. I expect that the employees will take the time to check the order for accuracy, but each time that little section of the receipt is left blank. I guess that no one is checking the orders.
The time before today that I ordered rapid pick up, one of the things I ordered was a Mediterranean flatbread sandwich, it came without any of the slaw. When I called Panera after I got back from picking it up, the manager told me that they were out of the slaw and she guessed someone should have let me know. How can you make an order and give it to someone knowing that it is incorrect. She gave me two $ 5.00 certificates to use, that did not change the fact that the order was wrong and that the sandwich tasted like crap.
In the morning it is a miracle if they have bagels and if you want a soufflé then you better make it yourself at home. Most of the time they do not have any soufflé’s because they have not made enough. I have asked about them and was told, I guess we should make some more, it will be 20 minutes wait. I went in there for lunch last Saturday and I was told that they were out of white cheddar cheese, which is on the newest chicken sandwich for fall as well as other sandwiches on the menu. How can they make sandwiches without the proper ingredients? The girl at the register wanted to know if I wanted American cheese on my sandwich. Well if I am ordering a white cheddar steak panini then I want white cheddar, not American cheese.
When a business such as Panera, who is expensive to eat at, cannot get it right (and it happens over and over and over again) you have to wonder what is wrong. Maybe they need new management.

I had written a previous review about how horrible the service had gotten. I realized that the problem was not the establishment as a whole, but was strictly with the drive thru. Special instructions were not being typed on the ticket so my order almost always came out wrong. I stopped using the drive thru and service has gone back up to 5 star quality. The employees are still always super nice and my order always comes out perfect. I’m not the only person who has stopped using the drive thru. It’s much easier to go inside

The food is good, quick and healthier to eat compared to most fast food restaurants. This location has very friendly employees and are always nice.

This place has absolutely the BEST salads! Geek, Figi Apple, Caesar, and in the summertime there is a Strawberry salad to die for. There are more, those are just my faves. My only complaint is that they often run out of soufflés in the morning (because they are so sinking yummy)! Not a fan of the coffee either but the Chai Tea more than makes up for it. If you like soup you’ll be tickled with the cheddar broccoli or chicken noodle. If you’re a fan of tasty macaroni be sure to try that. Even the pasta dishes are great, if a little on the small side..

Have been to Panera enough times to know they are skimpy on portions but high on price. Yes, the quality is very good, but as others have mentioned, inconsistent when getting an order. I wrote headquarters about the matter and the rep was very unhelpful and non-​chalant (could care less)!
EXAMPLE: This was interesting.. I ordered a «Pick 2». Two Flatbread sandwich’s. 1– Turkey Cranberry and 1 — Mediterranean. The turkey is considered a premium sandwich.. so it is more $. But the Mediterranean is a cheaper sandwich. However… when you order one of each, it is more expensive than 2 Turkey Cranberry at a premium price. WHAT? How can a cheaper and a premium be more $ than 2 premium. I call it «Being Sly»! The company passed it off as nothing!
So, even though I like Panera’s quality and flavors, I hate their inconsistencies and small portions. So… I choose to go else where… Like McAlisters (very good quality and better portions for the same money).
I choose with my wallet! Get it together Panera!!!

This is the nicest restaurant in Farmington, after 12 West. That’s not hyperbole, just the truth.
Everything I’ve ordered here has been consistently good. If you want a decent salad, sandwich or pastry in Farmington, Panera is the place to go.