Pavillion II

I wish their was an option to just leave a review and not rate them at all. Out of all the decisions I have made in my life, moving into this apartment complex was the worst. First let me say that they are literally taking peoples money. I’m not sure if anyone else cares, since a lot of people that are living in this apartment complex is on government assistance. So all of the money that they have received from me came from my own pocket. I don’t receive government assistance so everything that they were advertising and offering when I came to first look at the apartment and also when I signed my 9months lease was FALSE! I was told that their facilities was a «gated community» (I brought the gate not working to the property managers attention and she informed me that someone living here had backed their car up into the gate and it cost $ 4,000 to fix and they didn’t want to pay that amount until federal way police felt the need to put the security cameras up, about 4 months later they decided to fix the gate, the gate started working after 7pm one day, and after that one day the gate went back to remaining open).
All the amenities that I was told that they offered and that I would receive and that I was paying for I never received. The «club house» which uses the gate card In order for you to enter into, was NEVER open (I was also told that they were in the process of hiring someone to watch the facility, I was told that they needed someone to watch the children around the pool areas, well I am an adult I can watch myself but I still got penalized). I moved in to the Apartment April 4^th, I was told by the leasing agent that I would have new screens, because the old ones was bad, I didn’t receive the «USED» screens for about 2 – 3 months later. I was renting a 2 bedroom, 2 bathroom from them and for about 2 – 3 months one of my toilets was not working they kept coming in and telling me different things finally I got to sit down with the property manager and she had about 6 – 7 different work orders none of them had the correct information on them. They did apply a credit on to my account for the inconvenience but I had to threaten to withhold my rent and also write a letter to corporate in order to get their attention and to get things fixed! Every since I moved into the apartment I was being bit by something, at first I thought it was spiders because that is what I was physically seeing and physically killing, I informed them about the spiders and they first told me that they couldn’t do anything about them, then they sent the exterminator to the apartment and instead of doing his job he wanted me to do it. By placing spider strips down throughout the apartment. So I told him that I would just go out and buy spray. The spray that I brought killed the spiders immediately. 2 – 3 months later I found out that I had bed bugs. I’m not sure if I received them from the apartment, or the bed that I brought when I moved in. But I told the leasing agent and they schedule for another exterminator to come out and have a look, the exterminator confirmed that I had bed bugs, the leasing agent also told me that I would have to pay extra for the exterminator to exterminate (well every month I get charged for pest control on my utility bill, so why did I need to pay for the extermination?) I had to cancel the extermination process because I didn’t have the money to pay for it. Still till this day the apartment hasn’t said anything else to me about the bed bugs, I paid to do my own extermination! So I’m not 100% sure if the bed bugs are gone so don’t move into apartment 41 – 104!!! Around October time frame, we receive a flyer stating that we would be getting valet trash service, which means that someone would come and pick up are trash we’ll, prior to the trash service they had these little dumpsters, and the dumpsters would always over flow.
So their are a lot of birds, and squirrel not you average birds and squirrels you can tell these ones where eating the food that was on the ground from the dumpsters being so full. For the valet trash service it was Sunday — Thursday (so what about the weekend the time that people have the most trash because they are home??) on top of that they put restrictions on what we where able to put out and it had to fit inside the little trash can that they provided us with. My first concern was that the animals would start coming to our front doors now to pull through the trash. Well my fear was confirmed, my neighbor moved out and left items out side her door for the trash to be picked up, I witness a squirrel going all the way to the 3^rd floor grabbing something from her trash and bring it back down. So them getting rid of the dumpsters didn’t make the squirrel and bird go away it just brought them closer to our front doors! This apartment complex has a lease agreement and they want their residents to follow by the agreement, but they can do whatever they want. This apartment complex is the w