Mountain Roastings

not a good experience, pissed off skinny chick

I try to frequent local coffee roasters over chains, but for a coffee shop to be out of coffee in the morning is criminal! I paid for a medium cup (dropped the change in the tip jar) and was pointed in the direction of the paper cups and pre-​brewed urns with their various labels of different roasts. When I got there all were empty (admittedly, I didn’t check the decaf)! Had to wait 15 min or so for the barista to brew one of the pots – so much for choice. The coffee wasn’t bad, but wasn’t worth the wait or the $ 3.00 ($ 2.25+tip). Experience with Coffee Cat, Peets, and even Starbucks in SV was a lot more personable and friendly than Mountain Roasters. Probably won’t be back.

The customer service here is great… very knowledgeable and friendly! Ashley & Ciara were lovely & welcoming for their customer service!

Mountain Roastings has the second best coffee in Felton. Well, it might be the best. I just prefer the coffee at the other coffee shoppe downtown. They are both excellent. The grumpy guy who owns Mountain Roastings does not like me much, but I don’t mind. He is not there all the time. Even when busy, it never gets uncomfortably crowded. It is a big spacious place, with nice big tables for taking time to do e-​mail and such.

Best coffee in Felton! The owner is a little grumpy but the girls are A+

Not only can I say that these people can’t seem to get any order right, but I know for a fact how unsanitary the place is. I used to go here all throughout my life and the place keeps getting worse. If I’m not dealing with a stoned angry girl in the morning then I’m dealing with someone who can’t get my order right. I’ve heard of people getting moldy egg salad sandwiches, sandwiches being dropped and still served and outdated items. I would stay away if I were you! Also I have experienced avocado that isn’t fresh numerous times and to top it off they don’t seem to clean there spreading knives, you get all the unwanted flavors imaginable. I don’t appreciate how long it takes them to prepare a bagel either in there secret gross hideaway in back. Not a fan! Buyers beware! And make sure you have cash for their overpriced items.

Not so good. The only good thing are the bagels which they get from the Bagel Café in Scotts Valley. Everything else is not worth writing home about. I cannot stand how lazy and unhelpful the staff are. Laid back and casual is one thing this is just annoying. They also don’t accept credit cards which is annoying. They have done some recent updates, but I wouldn’t call them improvements. I really wish this place was run well and redone, cause it would be great to have a great coffee house of this size in Felton.

I come to Mountain Roasting once a week. It is a great place to have coffee, tea, bagels and breakfast burritos. If you haven’t tried the breakfast burrito yet, do so. It’s huge and can easily feed two people! I am able to work and write my dissertation when at this coffee house, all in a tranquil environment. They don’t mind that I stay awhile, and I don’t mind buying their great coffee, tea and food. The staff is friendly and on top of things. Thanks for putting up with me each week :)

Great drinks! Great food! These girls work hard to make every customer feel special. Miss coming to this place. Shout out to all the wonderful ladies who make it all happen. Gotta appreciate family owned and operated establishments. Love that down home feeling to it.

What good is a coffee place when staff and owner are only friendly to their friends? I had to wait ages for my coffee — they’d actually forgot about it — NO APOLOGY whatsoever! — and then they got it wrong too. Watch what you order because some of their prices are atrocious.
I have been in a fair number of times and have yet to see the day when anyone in there gives me a smile. They don’t even respond to any efforts at lightening things up. The younger girl at least talked to me a little. I think they have to work way too hard, though it seems some of it is due to bad streamlining and lack of communication.
I suppose you can’t expect anything much when you look at the owner who indeed is ‘super SUPER grumpy.’ Why someone like that decides to run a coffee shop is a big mystery to me.
Mt coffee was good enough and I had the good sense to order a plain croissant, so that at least was quick. There’s been an odd crowd in here this Sunday morning.

The service and coffee was so awful that it inspired me to write my first Unilocal review! Back in July I first visited this little coffee shop and when I first walked in I was impressed with the atmosphere and that they carried organic coffee blends. But once I ordered my expresso drink I noticed that the barista pulled my expresso shot in only three seconds. Of course this made my coffee extremely bitter. I wrote this place off until this morning when my husband went in and bought my daughters and I two french roast coffees and two hot chocolates. The coffee was so watery and dull but the baristas can’t control that. It wasn’t until we took our first sip of hot chocolate that tasted like watered down cinnamon dish soap that I promptly called Mountain Roasters. Now although I was disappointed in the coffee I do work in customer service so I wasn’t going to be rude or complain harshly to the person who answered the phone. I kindly told the guy who answered that our coffee and hot chocolates did not taste well and if it was possible to get a refund. The man replied very rudely that «you can come back back but we’re. It going to comp you anything». Ok well that’s fine but the rude tone and lack of apology isn’t acceptable and for that you can have this review for everyone to see how you run your business.

Everything about my experience here was bad. First there were three women behind the counter and despite a long line only one of them was actively working to make the customers orders, the other two were taking their time as they took orders and just hanging around. The line was growing fast and they seemed like they were going purposefully slow! I was second in line and waited about ten minutes before my order was taken. I also ordered a bagel which took, no exaggeration, 25 minutes to be brought out to me. They were also low on coffee supplies, And I could see that other customers were also annoyed at the lack of customer service. I will not be coming back here, after my 35 – 40 minute experience for a cup of coffee and a bagel, the coffee was not even very good.

Great place for a cup of coffee!

Went there today to get a Mocha Chai twice today. First time I went there. Staff is really friendly and they make AMAZING drinks. I believe it is cash only, so keep that in mind. I look forward to going back. :)

Cute little coffee shop. The service isn’t awesome. I kinda felt like I was being ignored but eventually I received the validation of attention I craved and ordered a Mexican Mocha and and a toasted bagel. They came out promptly and mmmmmm tasty. The décor is rustic, attractive and really matches up with the overall area. The next time I’m in the area, I will go again, so yay.

Very poor service.
Sign out side says «coffee on» and the door has «open» on it in bright neon.
Walk in, servers see me but ignore me. After a few minutes of standing there one finally comes up to me, looks at her watch and says «oh sorry we’ve just this second closed» forget that I was already in the shop and waiting, with the lights on out side. Will never go back.

Average coffee that isn’t always consistent. I always have to wait a long time for any prepared food like bagels, so it’s not so great for the hurried commuter.
Egg salad is bland, just needs a little salt & pepper mixed in. I do like their choice in breads & pastrys.

The coffee is good here, many tasty brews to choose from. The décor and style is cool, lots of space inside. They also have about 3 tables outside which are dog friendly seating.
I don’t recommend getting the sandwiches here as they are very homestyle take a long time to make and they also messed up my order pretty bad. So food here 3 stars at best but for coffee stuff a 4 star. So I’ll be nice and round up to 4 stars overall.

They had some great coffee here, though the service was slow. They only had two baristas on staff and one of them was… making bagels for 10 minutes? Not sure.
But the coffee was great, so it made up for the wait. Most of us got the Jump Start (Red Eye, or Espresso with Coffee). The espresso is strong and their coffee is brewed well. It’s cash only so that was a little bit inconvenient for our group.
Best cup of joe within a few miles! :)

This place was really cute… hip crowd and fun menu. The coffee wasn’t as delicious as I was expecting though… friendly staff and lots of papers to read, free wifi, convenient location.