Value Place Firestone

Where to start, I guess I’ll begin with the fact that I called the day before to make reservations, the lady I spoke with informed me of prices, she said $ 79 a night. This area is rediculously priced! It is not even close to any sites that CO is known for.
We drove 8 hrs to get here and we’re very tired when we arrived.
We were not greeted when we walked through the door until I said hello to her first. Without a smile or even looking up at me she just said «how can I help you». I told her
«We are checking in». Still not looking at me she said «Do you have reservations»?
I gave her our name and she told us our amt she took our card and charged it, as she gave us a confused look and said «You’re staying for 4 days»? With that comment I became more angry at her rudeness so I said «Why, do you have a problem with that «? Then she said «That’s how much a week costs «?
I then realized that the price I was quoted was not what I was charged. Realizing it I asked her,“well we can just take off the last day if things change right»?
She proceeded to to us that they don’t give refunds!
That would have been nice if she would have let me know that sooner.
Being so tired we just get our keys to our room. We ask if we can have 2 extra towels and she tells us that they don’t give out towels. You get 2 towels and that is it! This is an extended stay hotel and they give you TWO TOWELS (1 each) she tells us their other rules.
No housekeeping for 2 weeks
If you run out of TP you come to the office and get it yourself, hopefully you don’t run out on Sat afternoon or Sun cuz you are SOL!
The office is not open after 8
NONE of this was told to me when I called and got reservations.
We go upstairs to check out the room. I will say the one thing they do have going for them is that it’s clean. I look in the bathroom to make sure there is TP and see there are no hand towels.
When we go downstairs to get our luggage we stop by the office and ask miss snit for hand towels. AGAIN with the confused look and states «they are in the room». We tell her there are 2 towels and 2 washcloths and no more! Her response is «That’s it».
My rage taking over now…“You mean to tell me I have to use my bathing towel to dry my hands too» she just looks away.
Since I know that this place could give a rat’s ass about their customers I choose to walk away as well.
You can guarantee I will NEVER come back again!
FYI there is a large fridge, a very small table, 2 hard chairs, and a set of burners. Oh yeah and 2 VERYuncomfortable full size beds, that creak & crunch every time you move. There is nothing else in this extended stay hotel NOTHING oh yeah a cheap 2×2 inch piece of soap.
I have no idea how this EVER made a chain it is a friggin joke!!!