Tried to use second part of groupon today. I had confirmed via email last night that I would be at my 9:00 massage. I walked in at 9:04 and was told they would take me in 30 minutes because I was late and they had given my appointment to someone who was there for a 9:30 appt early. I was irritated as 4 minutes late is hardly late. I sat down to read my emails only to find that at 9:02 they had sent me an email stating my appt would be at 9:45 now since I was late! 9:02!!! And they gave away my appt! I was furious. Asked the receptionist who told her to do that and she said Dr. James. They had a patient who had come in for an adjustment so they took them because I was late! Are you kidding me!!? So I guess Dr. James NEVER keeps a patient waiting more than one minute. Right! I cancelled my appt and won’t be going back. Beware groupon users! You are second class!, Nice way to drum up new clients!
Ken W.
Rating des Ortes: 5 Muncie, IN
Like a previous review, I was brought to Geist Chiropractic through an online offer, but the similarities end there.(Grammatically incorrect decorations… really?) The office workers were incredibly helpful and worked with me to be sure I got my X-rays, massage(from a masseuse — one of the best I’ve had), and consultation without having to make the 1-hour trip down to Indianapolis 3 separate times. Dr. James gave me his undivided attention for both of my visits, and made sure to explain everything in a way that made sense.