PNC Bank

Tried to use the ATM outside of the bank, I’m a member at a different bank but I was willing to pay the fee to get some cash I really needed, and the ATM essentially sucked in my card. I went inside to try and retrieve it, and the manager, behind the desk with my card in his hand, refused to return it to me. I offered proof of identification, a call to my bank to verify, but didn’t get anywhere. I later learned that is PNC policy. Regardless, I have no idea what someone could have done with my card. Any one of those employees could have written down information or used it. He wouldn’t even destroy it where I could see it so I could make sure. If you’re not a PNC member and want to use an ATM you’d better look elsewhere.

I like this bank as banks go.
They seem to keep the same core staff which is apparently hard for other banks these days to keep workers more than six months or so.
They always have a friendly greeting and seem to know most of the customers by name.
In the days of direct deposit and Internet banking this is one of the last neighborhood friendly banks if you ask me!