AM/PM Towing & Recovery

These guys can tow big vehicles that other towing companies can’t. I know because my 13,000 pound army truck broke down on the outskirts of Flagstaff. The company that was dispatched by Arizona Highway Patrol showed up and just laughed — no way could they haul it. But they did recommend trying AM/​PM Towing, so I did. The driver knew exactly what a deuce-​and-​a-​half was, and he knew exactly how to tow it. Nice guy, too. I felt that $ 125 for the tow was fair.

Don’t know about the towing since the truck never showed. When talking to the front desk gal she was not only unhelpful but rude to me and lacked competence in her job. I’m not sure how hard her job is but this Joe woman has lost my business for her company. I would have forgiving the truck being late but that woman… I have no more words that are appropriate to post

Our six year old locked our keys in the car while at Arizona Snowbowl over Memorial Day weekend while there celebrating a wedding. AM/​PM was quick to respond once dispatched by our insurance company. I think the whole process, from calling our insurance company to having an unlocked car, took less than an hour. Jake was very friendly and professional. The part of actually unlocking the car took just minutes. We were extremely pleased with their service and would not hesitate to use them again should the need arise (hopefully we won’t have to though!)

Our van blew it’s motor 10 miles west of Williams around 8 p.m. We called AM/​PM Towing and they sent out Brian to help us. Keep in mind there no hotel rooms available in Williams or Flagstaff. Brian was kind enough to exhaust all of his resources to find us a room in the area. Without any luck on finding a room thru his resources. We stopped at a motel 6 just west of Flagstaff. They had a room, but the catch was it was the last one & the heater was not working. The low that night was 16. But it was better than sleeping in the van. Brian recommended a mechanic shop in town and a taxi driver to get us to the mechanic in the morning. We ended up trading the van in at a dealership in Flagstaff. Brian even followed up with us each day until we got home. It is great to know that there are still good, caring people in this world. I would highly recommend AM/​PM Towing if you are in need of them in this area.

This was the company the Flagstaff Police Department used to tow our vehicle. They were professional, understanding, and actually quite caring. When on a conference call with our insurance company, getting permission to move our vehicle to a repair shop, the AmPm staffer said «I’m just glad everyone is ok!». Even the insurance agent said «Wow, that’s not how towing companies usually act!»

We got to Flagstaff with a very flat tire and needed to get to a tire shop before they closed. AM PM showed up in 15 minutes and got us there with time to spare. Rodney (the driver) even gave me a good dessert suggestion for Beaver Street Brewery (chocolate bread pudding).