Hunterdon Medical Center

Stay away from this place if you value your life. Seriously, drive just 25 minutes further and you are at Morristown medical center. My 8 month old had respiratory virus and the incompetence was stunning. They could not get blood or stick him for IV in ER, nurses had no idea how to do it for an infant, but they tried to fumble thru it! They admitted us to pediatric where we stayed overnight and they gave him the WRONG treatment. Protocol for RSV is nebulizer with saline, IV fluids, deep suction and lots of oxygen. They gave him albutrin rather than saline, they did not have the equipment for deep suction, could do nothing more effective than a Nose Frida, plus they could not secure the oxygen nasal cannula so that he could not pull it off. On top of that they gave him a steroid in his IV which made him unable to sleep and gave him four hours straight albutrin and not enough oxygen. He deteriorated until we transferred to Morristown pediatric ICU, where I should have taken him to start out with. Don’t risk your life, they do not have the equipment or the staff to help if you’re in serious trouble. While I was there my son had four different nurses (ER, day shift, night shift, morning shift) ¾ nurses are incompetent bullies totally lacking any degree of professionalism. i used to think it was so great to have a small local hospital just 10 minutes away, but for now on our family will drive the extra twenty five minutes to Morristown.

The hospital is not efficient. You get a test done and it takes months to bill it out and before you receive a bill they turn it over to some collection agency. When you call up they won’t answer your question unless you tell them you’re going to drive to the hospital. There is zero customer service, with the employees taking no time to help you and get an attitude when you ask. If I didn’t have a charge 5 weeks ago, how can I have an overdue bill from 5 months ago? Complacency and guaranteed jobs has turned the medical center into a hell hole.

I can not begin to explain how horrible this ER is. Please don’t go here. From the time I was 16 to now (25) it has been a disaster. I’ve unfortunately been here again twice in the past week. I was told to go here by my doctor on a Sunday for severe jaw pain. I couldn’t talk, swallow, smile, or make any facial expressions. They gave me a test for strep throat and told me to leave. I WAS THERE FOR MY JAW. When I told them again how much pain I was in, Mike made a comment about how their not a dentist office. None of my teeth hurt… It’s my jaw. I left with nothing. Tuesday I had to bring my little brother. He was bleeding from his ear and his ear was three times the size it should be. We were the only ones in the ER. The receptionist (amazingly nice btw) told the nurses we were ready to been seen. We were waved off by the nurse because they were watching a video on their phone and laughing. 5 minutes later, the receptionist tells them again that we’re waiting and there’s is still stuff dripping from my brothers ear. We get a «hold on ill be there in a minute» because they are now looking through someone’s Instagram. They finally get us in, the same guy mike that I had jams the thing into my brothers ear, says «it’s too swollen for me to see inside» hands him ear drops and Percocets and tells us he’ll be back with discharge papers. 45 minutes later (after we watch him enjoy his coffee break and play on his phone) he returns sign papers. Fast forward to our actual doctor– the ER gave him the wrong meds, he had a severe inner ear infection that the ER never saw, and a bursted ear drum, and also needs jaw surgery. Thank you so much Hunterdon medical. You’ve done literally nothing for us

The staff are very coercive. I disagreed with a medical treatment for a non-​life threatening condition for my son and I was threatened with DYFS if I didn’t comply immediately with their demands. Another day, I was very ill and I needed emergency treatment. I called the ER to make sure having my son wouldn’t be a problem. They informed both DYFS and myself that they would demand DYFS take my son as an «abandoned» child because a parent sick enough to be in an ER is too sick to care for his/​her child. DYFS also told me they get an extremely large amount of calls from this hospital. AVOID IF YOU HAVE CHILDREN

By far the worst hospital in most of the country. I have been to the ER twice in which there were ½ people in the waiting room and I waited over 2 HOURS in which I left. Nurses walk around gossiping and eating food like they are in absolutely no hurry. DO NOT GET IMAGING AT ANY OF THE OFFICES OWNED BY THE HOSPITAL! For example, I got an ultrasound at the OBGYN and the doctor charged me, but also the hospital because they hospital «owns» the doctors office so technically I «used» a facility.
Worst doctors, worst hospital, worst staff.

it’s okay

Came to the emergency room on 11÷9÷14 at 4:30pm. It’s now 9:35 and haven’t even been seen by the doctor yet. It’s not busy either. Lots of chit chat by the staff but not much customer service. Go somewhere else if you have a problem.

REVIEW OF THE EMPLOYEE CAFETERIA. Not the hospital itself.
For the love of everything holy — do not eat in the employee cafeteria. We are currently visiting a family member on a Saturday. The regular café near the entrance was closed, so we all went to the employee cafeteria around 1:00. (There was sign on the café door to go to the employee cafeteria)
Disgusting. How can you even serve that food? I had a rock hard, cold montecristo sandwich. My husband had a dry, cold hamburger, cold, tasteless fries and my stepdaughter had greasy, tasteless macaroni and cheese. I then spent the next 4hrs in and out of the hospital bathrooms. (So far!)
And you serve your employees this?! Surely they deserve much much better than what we ingested here today.

I spend a night at the ER in April 2013. I had a very extremely negative experience 9 days earlier at a different hospital here in jersey so I wasn’t keen on going into an ER again. However my family forced me to go as it turned out my condition required it as it was becoming increasingly life threatening.
Right at the entrance of the ER we were taken care of: a quick intake with needed but well explained paperwork. Immediately followed by a triage nurse who examined me. I got admitted to the ER where they have separate rooms for each patient with more privacy than I have seen in any other hospital around here.
Whenever there was a new nurse or doctor they introduced themselves to me. Before each procedure or test they explained it. When my condition required it, they sped it up and explained during, but When my condition improved they took the time to explain before doing anything.
The people were all nice, knew what they were doing and respected my privacy for as far as possible in such a setting.
There was even follow up with me after my discharge just to check if all was well and if they could improve something. The only thing I can think of is to have paperwork done after the triage and only if patients can do it at that time in order not to delay admitting a patient. But this is part if the American health care system nowadays. Another thing is to introduce a traffic light system after triage so that it is clear for all patients who is most urgent and therefore will take the first available spot and who is next in line. This system works in many hospitals over the whole world with great success.
I cannot recommend anyone to go to a hospital but if needed and you are close by, visit HMC.

Had surgery at Hunterdon Med Center about 6 months ago and the experience was absolutely phenomenal from top to bottom! No surprises anywhere along the line, from the bloodwork before surgery to the surgery itself, to the post-​op care. Even the billing was expertly handled ahead of time. Excellent!

I’ve lived in the Flemington area for 10 years and have had a child delivered here, had a parent with cancer, a few trips to the ER, and various tests and procedures. I would whole heartedly recommend HMC. It’s not too crowded, the staff are professional and pleasant, and the physicians are excellent.

I only moved here a few months ago, and had to go to the ER because I fell and sprained my ankle pretty badly. Normally I wouldn’t have gone, but I heard a few cracks, and my foot swelled up instantly so I thought I should go check it out.
First off, the ER receptionist, was a doll. So nice, and talkative and really made you feel like you mattered. The nurses were very nice also. They made sure that I knew exactly how to use my crutches and didn’t leave until I was comfortable with them. Then they wheeled me out and made really nice conversation, and it really helped ease the pain. I don’t think I’ve ever had nurses that attentive before.
The doctor. eh. Of course all he did was walk in and say «well, it’s not broken» and basically walked out. Could have been better, but I didn’t go to medical school.
Very nasty patient accounts department. Although there are one or two women there who are a little bit on the kind side. The receptionist is nasty. I got a phone call because of a mistake, and she told me I had to come in. Mind you, I had no idea where I was going and stated that. And all she had to say to me was «well you’ve been to the ER so you OBVIOUSLY know where the hospital it» well duh, of course I do, I just don’t know where pt accounts is! Maybe I’m just being picky, but I shouldn’t be made to feel like an idiot.

I got my wisdom teeth removed here when I was 20 and my tonsils removed here when I was 21. Both experiences were exactly what one would expect: SURGERY. But the Doctors were both great, the staff was awesome, and the drugs totally slayed me.