Enterprise Rent-A-Car

Just weeks before I needed to reserve a car at the Asheville airport, I received an email from Enterprise offering 25% off my next rental as a new member of Enterprise Plus.
I only needed a short-​term rental (less than a day), because I was simply stopping over to return my 91-​yr old father back home after he spent the holidays with us in Minnesota. When I mentioned this to the agent behind the otherwise empty desk, she said that he needed to ride home in style and upgraded me without charge to a full size Chevrolet Impala. I really appreciated the gesture and she was very pleasant. I also like the fact that the vehicles are literally just outside the door in the parking lot next to the terminal. Really very easy in and out and there is a gas station just south of the airport entrance for an easy fuel up.

I travel through Asheville every couple of months, but I only rent a car there on occasion. Last week was one of those occasions, and boy am I glad it was!
I had reserved a full size car, but they upgraded me to an SUV at no charge (I rent from Enterprise a exclusively, and probably rent cars 1 – 3 times every month, including internationally). The Jeep Grand Cherokee they gave me was one of the most fun cars I’ve ever rented. I’m six months pregnant, so it was a little tricky getting in and out, but once I had hoisted myself up into that hunk of a car, the ride was smooth sailing.
The car was clean, smelled fresh (no yucky «someone tried to hide the fact that they had been smoking» smell), and spacious. The gas tank was full (thank you — I HATE it when it’s got a quarter of a tank and you’re supposed to return it that way), and the guy at the counter was super friendly.
Overall a fabulous experience, and just another example of why I do rent exclusively from Enterprise. They are the best!
***If Enterprise Corporate would like to contact me through this message I would be happy to provide as much feedback as you would like on my rental experiences in all of the various cities I’ve rented from you

Always, at any locations, Enterprise is the best!

Best experience ever! Thanks so much for first class service!!!

If I could give it less than 1 I would.
Misleading customer service that you believe is polite and will take care of you. Nope, just a bunch of people with their heads up their asses that can’t tell numbers apart. They will overcharge you, most fees hidden and they will do it with a jackass of a smile on their faces. its not their faults of course, they are well programmed robots by a company who only cares about the dollar bills coming in.

There’s a full compliment of rental car choices in the Asheville airport, but Enterprise clearly has the best prices. I’d noted that online and made the reservation… and so apparently had everyone else. There was a long line here and all the other rental car companies were empty.
It was a bit slow since this was a one person operation, but I have to say that it’s fairly easy once you reach the front of the line. The rental cars are right outside the door in a small lot and there’s no attendant outside. There’s not even a gate. Once they hand you the keys, it’s walk outside and drive away.
Coming back was just as easy. There are plenty of signs directing you back to the same lot and you basically just dump the keys in a drop box and walk to your flight.
It’s that easy.