Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

If you are making one of those long hauls up and down the east coast on Route 95, this is the perfect exit and budget hotel to crash at. Let me tell you why–
* The hotel is about a mile from the exit and along the way you will pass several restaurants, at least three within walking distance. Always a good thing when you’re tired.
* You’ll also pass a huge gas station with an excellent attached store. It’s great for filling up and grabbing waters etc. before you head out in the morning.
* The hotel itself is budget lodging at its very best. Check out those stars on Unilocal!I’ve stayed here multiple times and they deserve them!
* The entire facility is spotless. Everything from the public spaces to the rooms is IMMACULATE!
* There is a beautiful indoor heated pool and a joining fitness room.
* The breakfast is your standard HI but done up extra nice and once again in a spotless dining room and it’s FREE.
* The rooms are comfortable and quiet.
* Every single staff member I have encountered has been friendly and competent and just generally awesome!
The combination of excellent hotel, proximity to Route 95, and the nearby services make this an ideal stop for me.

I have nothing but nice things to say about this hotel. Clean, friendly and accommodating staff, nice amenities, good price. Wyatt at the front desk was incredibly friendly. Stayed on both ends of our Disney World road trip and will surely choose this location again.

I wanted to update my review for the Holiday Inn Express because I’ve stayed here quite a few times now and always had a great experience. I have used the workout room, which is fine, and I always eat the continental breakfast (although I’m still a little scared of the machine that spits out pancakes in 2 minutes flat).
The service here is great. All of the workers are nice and want their guests needs to be met. I stayed here last week and grabbed some cookies at check-​in. The desk clerk asked if I wanted milk, and I said I’d take some (skim). He looked for some, couldn’t find it immediately, then offered to send it up to my room for my cookies. 5 minutes after I got checked into my room and unpacked, he sent 2 small cartons up for me.
It’s the little things like that that make this hotel a great choice for anyone here in Florence on business or just passing through for a night.

This was a wonderful stop on our drive to Florida! Not a great view, but this place was VERY clean, had a beautiful pool, and a very nice exercise room.
The breakfast was AWESOME! Hot and cold options as well as yummy cinnamon rolls!
William at the front desk was the picture of southern hospitality!

Never a disappointment. Clean, pool and hot tub worked, fitness center and pleasant staff. Easy to access from highway. Lots of restaurants nearby. Will definitely stay again.

We had 2 queen beds, which were comfortable and I thought the pillows were more comfortable than the Springhill that was around the corner where we stayed a week earlier. The bathroom was very clean. I’m very picky about hotel showers– I hate when you see mold or anything that gives it the appearance that it’s dirty. Our bathroom was great!
I wasn’t as impressed with the continental breakfast. The Springhill Suites definitely have them beat on that. They did have fruit, cereals, muffins, toast/​bagels, a pancake machine (kinda cool), juice dispenser, sausage, gravy, biscuits, & eggs. However, the eggs had been folded over in an omelet form, and had some concoction inside that might have been cream cheese mixed with salsa… We still aren’t sure; We scraped it out. The muffins were dry, and the pancakes were kind of flat and tough, although I’m not gonna lie– the machine that made them was a cool contraption.
They also had an indoor pool. I’m not a fan of indoor pools only because the chlorine levels stink to high heaven. But I totally get that it allows people to use it year round.
All in all, the most important thing to me was a clean room, clean linens & bathroom, which they accomplished well.

I frequent IHG hotels, and this one was up to par. Friendly staff and clean room. That is all I expect.

I’ve been staying at Holiday inn express for a long time now. Nowadays it is more pricey than 15yrs ago. But always a good place to stay. But when traveling during the summer months plan ahead & make reservations.

This has to be one of the quietest hotels I’ve have ever stayed at. The beds, business class room, shower and the breakfast were all fantastic. They also have 110 outlets on all the light poles in the parking lot so I could charge my electric car. Thank you

I stopped in here late on a Wednesday evening in early May, based upon other Unilocal reviews. It was a great choice. The hotel staff was pleasant, prompt, and with it. They provided the wifi access codes without being asked and offer plenty of assistance with bags etc. The room itself was clean, tidy, free of bed bugs, and truly quiet. The temperature was set at a green 75 degrees in the room and the entire evening was pleasant. The following morning the complimentary breakfast was huge. Plenty of everything. I would say this was one of the better places I have stayed in some time. Go.

Stopped here on the drive back from Naples Fl. Very clean and beds very comfy. Front desk man Jesse could not have been more pleasant and courteous. Breakfast warm and plentiful as the lady constantly always making sure the buffet was always full. They had the most incredible pancake machine push a button and 2 pancakes just rolled out never seen anything like that before. Worse the money

As a lifetime Marriott customer, this was my first experience with a Holiday Inn in many years since the re-​branding and I must say I am impressed! The lobby is very relaxing and I love the separate room for the breakfast area. Very nice selection of both hot and cold foods. The rooms were very welcoming with fridges /​microwaves /​and newer thermostat HVAC units. Beds were very comfortable and private bathroom was very well done.
I judge a hotel by its shower… and the Kohler shower heads and water pressure were AMAZING!!! So much so I would be happy to stay in Holiday Inns if they are all a similar experience.
Quite impressed and would happily return!

Consistent with chain standards,

Very courteous staff. Very nice and clean! We were just driving thru and stopped in to see if they would let us print/​fax something. They were more than happy to help even though we were not guests! Great location off highway. Will definitely stay on our next trip through!

Clean quiet and good continental breakfast. Friendly check in at 2 am and everyone said good morning. What more to ask for?

The hotel offers a very comfortable stay. Breakfast is wonderful, and free too! Staff is very friendly. Was with the money in every way.