The Pie Factory

I always order caesar salad, and just plenty of plain cheese pizza. We go with a big group so best to stick with plain cheese. It’s the best pizza on the menu, it’s cheep and liked by everyone. But I like to start with a salad. Good service.

The calzone is amazing and the ranch (I want to drink it) ! Service is good. Just an all around good place and atmosphere

When I visit Florence, this is one of the restaurants I frequent most often. It is a fun, laid back atmosphere that does offer outdoor seating, if desired. The pizza, which is always obviously served right out of the oven, is delicious with a wide variety of topping options. The crust is on the thinner side and is crispy. During this visit we chose the Old Faithful– pepperoni, sausage, mushroom and onions. The pizza was big enough for three adults to share.
Service has always been good but during this visit they went above and beyond. When our pizza was brought out to us, our waitress told us that the toppings were not distributed evenly because they had slid when put in the oven. In addition to this «bad» pizza, she was having us another made. Honestly the «bad» pizza was perfectly fine with us, and we said that an additional pizza was not necessary. However, the waitress said that they want their product to be served exactly as it is supposed to be. In addition to this, the staff was friendly and our drinks were never empty. Two good signs of excellent customer service!

Arrived in a week night and was able to park near the restaurant. Free parking downtown ans a heavy rain storm had just passed.
Unilocal reviews helped me to select the restaurant and they offer outdoor seating.
The sign at the entrance said to wait to be seated ND I did wait and wait and wait. Out of the back cane the host and I was ask the usual questions and I ask for a booth and was seated.
My server arrived ans took my beverage order and returned with it ans I ordered the BBQ chicken pizza.
Wow what a great pie.
Trying to get a refill on tea is a hassle. I ask toe people and my glass was still empty.
Too much to eat at one sitting.
As for a to go box and it was delivered. My server didn’t ask or offer to box up the pie.
The wait time at the entrance, drink refills and the boxing of the pie caused me to ding one star.
When my travel plans has me back in town I will make a second visit.

hands down the best pizza in north west alabama. one of the few places to get brick oven pizza in this area. they did a special pie several months ago called a bacon cheeseburger pizza. one word, amazing! would love to see this on the menu. love the funky chicken pizza. (bbq chicken)

Great pizza, authentic one of a kind place. A great dinning experience !

Being new to the area, we wanted pizza and wanted to stay away from the chain pizza makers so we checked out the Pie Factory. What a great experience! We ordered creamy tomato bread dip, the Old Faithful pizza and James Brown wings, all of which I highly recommend. The service was awesome, the atmosphere great and the service was spot on. If you haven’t tried the Pie Factory, don’t miss this great place in beautiful downtown Florence!!!

This was a friendly family place to take them to lunch. The food, staff, and service were great. I cannot wait to come back.

I have eaten several pizzas here and they are always very good and made fresh. I usually get a wedge salad. It’s basic but still delicious.
We sat on the outside patio today and it’s was perfect for a nice relaxing lunch. If your in from out of town or live locally give this place a try it’s a nice chill spot with awesome food!

Great food. Great atmosphere. Great service. Not your typical Italian food. The marinara sauce was perfect with the sink pizza.

Great food, amazing beer list, all right service. I’ve been here a couple times now. The first time I tried the Da Bomb calzone. It was fantastic. This most recent time I had the Yellerbelly Pizza, and it was pretty good, too. Both had meatball slices on them, and I’m not usually a big meatball person; however, these things are like heaven.
My husband has tried multiple beers here. He highly recommends the Golden Monkey. I finally found a wine I really appreciated here also, the Saracco Moscato.
Everyone in the place has been really nice, but even when they are not busy, the servers tend to be a bit slow getting back to you. Not sure if they just run a small wait staff or what’s going on there. If you’re in a hurry, maybe get take out.
All in all I would recommend trying this place out to anyone.

Ordered the grilled chicken pizza which was gluten free and delicious. This was my first time eating gluten free anything and I enjoyed it. Portions were huge! I also ordered wings which were tasty.

The service was good! The calzone was fair at best. Did not have any flavor, the crust or the filling. The crust needed to be cooked more, it was not cooked enough. Could have seen this by looking at the outside, look a little raw

Been here just for a drink (local Singing River Brewery Porter — try it, it’s delicious.)
North Alabama is full of beautiful women, (it’s a trade secret)…but my first impression is that they must all want to work here. I’m moving shortly and wish I would have come here more, the decadence is on point and my service was excellent.
The Pie Factory continues to represent the best kept secret in Alabama (Florence). I’m not sure if I want the secret to get out, but I want The Pie Factory to be on your must have rotation.

Came here for the first time, LOVED EVERYTHING! I had the Sweet Berry Summer Salad. It was absolutely amazing, fresh and light. Shared the Muscle Shoals Sound pizza, it was slightly and perfectly spicy! Great service overall. Wish I would have came here sooner!

You’re getting the most bang for your buck with the pizza here. We ordered a spicy buffalo chicken/​meat lover’s split, and the pizza was monstrous. The venue is nice, only problem being its a tad small, so if you can’t get a booth, you’re stuck with a table suited for a giant party. It has a lovely bar set up and service is pretty good. Will be back for sure!

Ordered The Babe & The Simply Spinach pies. The spinach and the Babe (meat lovers) both tasted bland in a sense that it needed some type of seasoning of some sort. Even with the assortment of toppings, both pies lack melding all the ingredients together and from its list (e.g. the Babe) it was quite disappointing. The atmosphere was nice which is amplified by the décor of the room.
Glad I went but I’m afraid the establishment across the street (Ricatoni’s) and Stefano’s across the river are still at the top making the best pies in the area, IMHO.

If you want a good pizza in a fun environment come to The Pie Factory. Located in downtown Florence this place is great for lunch and dinner. I have been here twice and have gotten the Granny’s Garden Fresh pizza both times. This specific pizza is piled high with a variety of veggies including red, yellow, and green peppers, squash, zucchini, tomatoes, mushrooms, and onions. I don’t think they could fit many more veggies on this pizza so it is a great value. Both times this pizza has come out it has been so fresh and extremely hot. The service here is good, but I have seen better. In fact, the reason I did not give them a 5 stars is due to the slower service. If you want a good pizza check this place out!

Really good food and brews. Also a great atmosphere, and some of the best pies I’ve had. It is just what Florence was needing. I will definitely be back!

This is by far the best place to get pizza! The crust is hand tossed and crisp, not too thick and not too thin– perfection! The choice of pizzas is right on target.
The beer selection is another reason why The Pie Factory gets a 5 star rating! You will find local brews as well as tried and true favorites.
Our server, Casey, was so knowledgable about everything! From menu suggestions, daily beer specials, Handy Fest, to local attractions. This is definitely on my list as all– time favorite restaurants!