Wissahickon Orthopaedic Specialists, P.C.

I can’t start by naming my injury because the PA told me one thing and the doctor (on a second visit) told me something different but hedged when I asked about the PA’s diagnosis. So, I was on crutches for weeks and then a cane but no definitive answer as to why I couldn’t walk. It seemed as if I had to drive the bus for my care. I had to ask about a knee brace. I had to ask after two weeks: «shouldn’t I be in PT?» Doc: Um yea. You weren’t given a RX for that? [wouldn’t my chart show what was/​was not done on the initial visit??] Me: should I be taking something for inflammation? doc: oh you’re not taking anything? I’ll give you a RX.
I didn’t even know that I saw a PA and not the doctor on my first visit. He didn’t identify himself as such. I didn’t know until I came back for my second visit and saw his name on something.
They were both nice. The PA tried to explain what might have cause my knee injury but for the life of him could not answer any of my fairly simple questions (he tried. I think it’s just not his talent). The doctor spent more time giving me advice on airport parking than he did explaining my injury. While I appreciated his generosity, I would have REALLY appreciated a bit more attention to my knee.
The staff is NOT nice. At all. In any way.
It wasn’t just me. I sat in the waiting room (for a very long time) and watched them ignore people while they took care of tasks. It seems as if they weren’t trained to acknowledge folks when you can’t get to them right away. Seriously? A simple «Hi, I’ll be with you in just a minute» goes a long way.
They’re even worse on the phone. It’s as if you are a nuisance to be tolerated, not a welcome customer.

If businesses can’t alter or have reviews removed how in the world did mine get removed? I was reviewing the fact that this office is horrific both office staff and physicians. First doctor I saw didn’t even write down what we discussed and now the xray tech is telling me the wrong X-​rays were ordered when I tried giving this office a second chance by seeing another doctor.

Fell off stairs had a sprain and avulsion fracture in my foot/​ankle diagnosed at Mercy Suburban Emergency Room (which I cannot say enough good things about)… 2.5 weeks later i went to Wissahickon (instead of the recommended 5 days as I am new to the area no insurance yet paying cash). They told me fees up front, which trippled by the time i left. The dr reviewed xrays from Mercy said «yup its broken, take advil it should already be healing. The short boot from emergency room is fine.» I insisted on an orthopedic walking boot/​cast. Which he thought was too much. But charged $ 800 for looking at an xray, basically telling me Im just looking for drugs i shouldnt be in pain, and should use a post op shoe I was exagerating. Well now 4 weeks after my visit to them I canceled my followup and went to an urgent care. They took xrays sd it had not begun healing at all, gave me tramadol for my pain, neurontin for my pinched or damaged nerves, an aircast with a valve for better immobilization, explaining the cast W.O. gave me was cheap, all for ¼ of the price. Scheduled a 2week follow up saying if still no change need to prepare for an MRI & find a BETTER orthopedic office incase i need surgery… RUN (if u can) before they rip you off and misdiagnose. Cannot describe how betrayed, robbed, and still in pain no thanks to that office.

I’ve been going to Wissahickon Orthopedic and Dr. Chollack for a couple of years. I would highly recommend this practice. I have other family members that also go here. They highly recommend Wissahickon Ortho as well.

About three months ago I suffered a severe injury to my left ankle. This all came while in the Poconos for a paintball event at a particular field there, that most people know and have at least heard of. I am not going to mention any names, but had they had their access roads at least salted, I could have avoided any and all injuries that occurred to me that day. Best part was that I didn’t even get hurt while playing with my team, but when I left the field to clean my equipment, and slipped on some ice that was carelessly left about. In fact, several people were injured that day due to ice.
Fast forward through the weekend, an ambulance ride, and an anesthetic debacle that ended in me having my joint relocated and set with no meds, and I found myself at the homely building that houses the Wissahickon Orthopedic Specialists. I could not be more ecstatic about the care and services that I received during my treatment here, and have nothing but great things to say about this place and all of its staff.
The doctors here are extremely knowledgeable (as they should be), but are also prompt, courteous, and friendly. Not once did I wait more than ten minutes to be seen and every time they made me feel like I was their friend, seeking treatment, not some nameless patient. They also explain your injury and treatment in ways that you can understand, whether that be advanced technical descriptions, or the most basic layman’s terms. The front desk staff was also just as friendly, and always managed to schedule me a perfect time in the morning, as well as always managing to have my paperwork ready for me when I arrived and when I made payment and left.
On a special note I would really like to give thanks to someone who really stood out and shined here. Barbara, the only x-​ray technician that I had seen there, despite there being two, was amazing. She was always in a fantastic mood, no matter what time of morning, or how dreary the day was outside. She always had something interesting and nice to say, and genuinely carried real conversations with me, not just forced small talk. Thank you Barbara, you made my time as a patient fantastic, and I can honestly say that I looked forward to every visit.
Bottom line, if you have a bone injury or spinal problems, check out Wissahickon Orthopedic Specialists, they are fantastic, and the level of care and personality is just outstanding.