WORST Chick-fil-A I’ve ever been to. How do they stay in business??? This place can’t be the same Chick-fil-A as the rest of them b/c it’s so horrible that Chick-fil-A could not possibly allow this location to represent them. It started with the drive-thru. 2 kids outside taking orders. Pulled up to the first kid, he told me to go to the 2nd kid. Started to pull up to the 2nd kid(he definitely saw me), he just walked away. I literally had to chase him down to place my order. He was polite but never apologize. Acted as if he never saw me. We placed several orders including the nuggets and the chicken salad sandwich. The sandwich had finger impressions all over it. Seriously, it looked like someone was playing with it. The bread tasted like it’s been sitting around for a week. The«cold» nuggets didn’t come with any sauce. I’m blown away! Never been to a Chick-fil-A where they don’t ask you about the sauce or put some of the famous Chick-fil-A sauce in the bag even if you don’t ask. The waffle fries… forget it. We had to re-heat it when we got home. the most ridiculous thing was at the drive-thru window the girl was bragging to someone who appears to be a supervisor/manager how fast they work and how good they are. I’m guessing that’s the only way they would get any compliment about their food/service. I have never been to a Chick-fil-A where I didn’t like… until now.
B L.
Rating des Ortes: 4 Flower Mound, TX
Chick-fil-A is always a good place to eat, and the one in Flower Mound is very clean with a friendly staff.
Erin W.
Rating des Ortes: 4 Flower Mound, TX
I always love Chick-Fil-A. This location’s food and service isn’t quite up to par, compared to the other Flower Mound location on 2499 but overall its still pretty good.
Calcy P.
Rating des Ortes: 5 Carrollton, Dallas, TX
My husband is a diehard Chick-fil-A fan, and he seriously goes to this location 3 – 4 times a week. So you could say that we are regulars. The service is amazing. Every single person there is so sweet, always courteous, and they really are all just nice people. They consistently have a smile on their faces, no matter how busy they are. They always ask our how day is going and seem genuinely interested. We have literally never had a bad experience here. They even helped me play an April Fools joke on my husband! When we eat inside, they are so quick to refill our drinks and honestly, this Chick-fil-A in particular is better than going out to eat at most places! The food is fantastic — it is always hot. It is always fresh. Our orders have always arrived just as we ordered them. Everyone here seems to love their job and it shows. As I write this, my husband is on his way there right now to grab us lunch :) We love this Chick-fil-A!
Jamie S.
Rating des Ortes: 5 Lewisville, TX
The service at this location is top notch! They are one of the busiest stores in the area and handle lunch and dinner rushes very well. Someone is constantly walking the dining area looking for ways to help customers by throwing away trash or refilling drinks. Meals hear with kids are easy and fun.
James S.
Rating des Ortes: 5 Flower Mound, TX
This Chick-fil-A is the best one I have EVER been to. Every time I walk in the door, I am greeted with warm smiles, friendly«hello“s, and of course, the ever prominent«My pleasure!». The food here is consistently hot, fresh, and delicious. I have never had an order wrong, and have always left satisfied. Everything is clean, organized, and even when the line is to the door, I never feel like I am any less important to them as a customer, and the speed of service is impeccable. The staff are all amazing, from the high school kids to the managers and team leaders. There is one team leader,(I believe his name is Evan?) who is working all the time when I come in. He is always one of the first ones to greet me, and even knows my name, as well as my usual order!(Chicken deluxe with pepper-jack cheese, on a wheat bun, extra pickles, medium waffle fry, large diet Dr. Pepper, with two polynesian sauces.) I feel valued as a customer, and he is always friendly, has a huge smile, and is obviously very passionate about his job. Its people like him who make me want to keep coming back again and again. Keep it up, Justin Rd. Chick-fil-A! You’re at the top of your game!
Mark F.
Rating des Ortes: 5 Lewisville, TX
Don’t usually do reviews for fast food. The reason they are what they are fast foodm But Chick fil a particulary this one break the mold. Number one they have staff that seems motivated and trained and has never messed up an order. The food is good quality and always fresh
Jennifer A.
Rating des Ortes: 4 Hayward, CA
Don’t see many of these in the Bay area, so the opportunity to have a spicy chicken biscuit sandwich is always a treat. It may be a fast food joint, but they are friendly and have the best chicken nuggets. Must try their lemonade on a hot summer day!
Brian E.
Rating des Ortes: 5 Flower Mound, TX
Great staff, friendly, and fast. Managers always looking to help.