Bank of America

Super long wait!!! Even for business customer!!! Why can’t they hire more people!!!

Worst Bank of America ever. The stuff got the worst attitude. Doesn’t feel like they work there. It’s more like they own the place. Everyday is packed with people and yet only 3 tellers working. It’s terrible. Don’t go if you can avoid.

Holy cow this place is slow. With a line going out the door there are only two bank tellers handling roughly 20 people. After 15 minutes waiting, they decided to open another teller. What an awful experience compared to what I was used to in So Cal with BoA and WAMU (Back in the days). Management really needs to step up their game here.

Pros: multiple ATMs, all with check depositing capability instead of having to wait on line.
Cons: their lines are ridiculous on the weekends, mostly out the door. Expect to wait at least an hour.

One of the best. Great service.
The benefits of account holders are so many. For example, people can get free museum visit on the first weekend of every month. In addition, compare to many other banks, the website of BOA is very user friendly. The customer service is great too. People can always get answers easily.

Well, I’m glad to see that I’m not the only one that thinks this bank is horrible. All I needed to do was deposit some cash. Seems simple, right? Guess not.
I casually picked the ATM closest to the door, inserted my card, whatever, the usual. Oh wait, this ATM doesn’t allow for deposits? Well… okay, this is probably the first ATM I’ve used in my life that won’t let me deposit money. Do they not want my money?
Okay, whatever, there are 3 ATMs, so I just went to the next one after waiting for someone else. Cool, this one definitely accepts deposits. Oh wait, cash deposits are ‘temporarily unavailable’?
One ATM left. There’s NO WAY that the same thing will happen. I just want to deposit a bit of cash, not take out a billion dollars in loans to pay off 100 mortgages. Oh. This ATM won’t let me deposit cash also. Thank you so much for this amazing service. I love this bank.
I was about to write that since cash deposits were said to be only ‘temporarily’ unavailable, maybe I’ll come back after a while out of desperation, but another review from over 2 years ago states that this is a constant issue. Maybe I’ll come back after 3 years?
Mm. maybe not. I’ll save myself the heartbreak.

Try to avoid this branch if you can, it’s quite a small given the density of the location. ATM lines are PAINFULLY slow, since there is only 3 of them and it seems like everyone wants to do all of their banking on it. Sometimes it gets so packed, you can’t tell which line is for the ATM’s and which is for the tellers. Another issue I seem to constantly run into, especially during off hours, is that the ATM can be out of order or none of them accept cash deposits. This is a huge inconvenience that I’d rather not have to face. Hours are ridiculously short (though this is the fault of BoA and not this particular location). The BoA on Northern Blvd and Parsons Blvd is much larger, organized, and has a parking lot (that can get quite full sometimes) but its a bit too far.

Why are the lines for the ATM always snaking out of this Bank of America?
I can’t tell when the BOA line starts and where the Q27 bus line ends. It all rolls into one big fat mess…

This Bank of America is the pits! I get that Flushing is generally overflowing with people. But something needs to be done about this branch, its like the walls and furniture are crying for help.
You say you want to use the ATM? Get ready to wait, and wait, and wait… I don’t know of a time of day where there isn’t a line. There are three atms that always have a line. Today two of the 3 were not working so you can guess what that was like. At night when they close the branch and bring across a glass wall that separates the waiting area with the atm area, its like a sardine can. There is no room to make a line! So often you have people stuffed in on top of you while you are trying to take out money OR the line leads out the door and so anyone can walk in. Security issues.
Waiting for customer service is just as crazy. I often see a line for that too, and every chair in the waiting area filled.
The tellers are always sweet and helpful.
Kudos to them for offering a bilingual bank, but they need to work on space and crowd control. I dread making a visit here.

I agree with Alex, avoid this boa location if you can because the only time there isn’t a line is when I’m coming at 2am from working late. And even then there might be a crowd seeking shelter while they wait for the bus.
1 extra star for being a good bank, they simply should have opened a bigger location.

I’ve visited this particular branch and have found it quite up to date. This is New York. If you can’t handle typical wear and tear from heavy traffic, then this is not the place for you.

For all of the beautiful BofA branches in Manhattan, I would think a state of the art joint would be necessary for a location as busy as Main Street in Flushing. Instead, branch digs are scuffed, the main floor is narrow, the customer service is suspect here, and the lines are never ending.
Between the peak hours of the day (anytime around noon and after), the wait can be crazy long. The ATMs aren’t much better since there are only two of them. When there are lines for the ATM, the little space becomes crowded and claustrophobic after more than 5 people begin waiting. The line is clearly out of the door on the weekends, making this a dreaded spot for me to get my cash.
Thank goodness I can always count on the next door HSBC.