This company — a guy named Antonio specifically — ripped us off. We were too trusting when he told us to pay first, which is the norm in shipping, but afterward he wouldn’t answer our calls, and when he finally did, he just kept repeating«Don’t worry, they’ll call you, they’ll call you.» Needless to say«they» didn’t call us, and we didn’t have any paperwork — big red flag for international shipping — and when we finally did talk with him — two weeks before leaving, it was very stressful! — we couldn’t get a straight answer out of him. «You have to trust me!» he kept saying. I don’t think so. Finally, because we were up against a hard deadline we had to hire a different company. Antonio refused to refund our payment. Thus there are only two possibilities: 1) that he and his company are dangerously incompetent(who wants to trust their most important possessions to an unreliable carrier?), or, 2) they are outright thieves. Either way, you’d be well served to go with another company. They stole more than $ 2,300USD from us.