Napa Headquarters Auto Center

They do the work the right way. Mr. Lee is my go-​to mechanic, and Kenny at the counter is my main G. Andrew is cool too I guess. whenever I buy a used car, which is about once a month, I take it to Napa for a checkup and the necessary servicing. the knowledgeable work keeps more money in my pocket!

Came here on a recommendation from a friend since I needed to get my car inspected. The owner along with the mechanics there are friendly, knowledgeable, and got me in and out very quickly. The person that I worked with at the front desk, Andrew, gave me very honest feedback about what I might have to look out for in the future regarding the maintenance of my car, and I would definitely recommend their services to others. Great service!

So far i have been here a few times for minor things such as inspections and oil change. My prices are decent and the service is good. The staff inside the store and one of the mechanics are super friendly which is why i have been returning to this place. The only problem one may have is that they are always busy and you need to call beforehand to make sure they will take your car that day. No reservations are accepted. They dont seem to overcharge here and i feel they give an honest opinion. That means a lot to me because i hate getting ripped off or when a mechanic tries to take advantage of you if you are a female and don’t look like you don’t know much about cars. Also, i have been able to leave my car with them before going to work since my workplace is just a few blocks away. So convenient!
Anyway if i ever come here for major work i may update my review but so far i like this place.

Brought my car to this place for a check up and the guy was really honest. Gave me his honest opinion of what to do and what the price range would be for all the options. Even dissuade me from doing extra work since its not really worth it. Definitely a very relax and professional environment. Definitely would come back with any mechanical issues.

As a local resident, I’ve visited many auto shops but I honestly believe that this place is the most affordable. I also appreciate the friendly and genuine staff they have there. If you need to buy something for your car or need something fixed, this place is great. I actually tell everyone I know to go to this autoshop, and I wouldn’t do that if I didn’t believe in their work.

The owner wanted to settle the issue with me and called me in. When I show up, I ended up talking to the service manager. They agreed to pay for the broken parts and minimally for the labor costs. I was not fully satisfied with their suggested resolution, however I do appreciate that they made an effort to resolve the issue.

hmm, didn’t realize they were also a shop, i just saw napa and bounced in for some windshield wiper fluid. nice service! two guys behind the counter, there were about four people including me in the store around noon on a weekday. i work on my own car but i may come here if i need local assistance! i priced out a few things i use regularly and the markup seemed reasonable (more details later).

They were so much better when they were just the family owned Headquarters. Now with the Napa in front of it the prices are ridiculous and the service is just OK. They are OK in an emergency, but If I have the time I’d go somewhere else.

Finally found a honest mechanic in Queens! I went to several places after my car was making a strange noise, every place told me a different answer and price to fix this «problem». I went to Napa, just because of its location (close to my work), the guy said he’ll check it out, 5 minutes later it was fixed! He told me it was loose bolt on my exhaust, and i just paid for a new screw, and I was on my way! Thanks NAPA. I will come back here every time from now on.

Been to so many mechanics in flushing, and always felt uneasy when the bill comes. I knew coming to a big name place like napa would get me quality parts, but I didn’t expect such honesty. Went to buy a new car battery when mines kept dying for some reason. The owner could have easily sold me one and sent me on my way, but instead checked it out or me and realized something was just loose. Now I am a customer for life! Went back for all my families cars, and always recieve fair honest pricing and excellent service. Now my dad drives from jersey just to fix his car here, says its the only place he trusts, and I agree.

I went for an oil change and they told me the fan belt was deteriorating and I needed a new air filter. I brought my car to them later that week to get the fan belt replaced and it drove fine for a week, then started making noise because the belt needed to be tightened. I also checked on the air filter and it was fine and didn’t need to be replaced.
This place is a bunch of scam artists. Bottom line this place sucks. Save your money and walk away.

For all your auto needs, this is the place to be! Great service, reasonable prices, and competent mechanics that get it done. Usually pretty quick about the job… and that’s usually what she said… wait what were we talking about again?! anyway… if you need something done, definitely recommend this place! The owner is the sweetest guy ever, truly there to help you, not make money off you. He even bought me a drink as I was waiting for my car to be serviced. Maybe he just likes me cause i’m cute but I’ll take whatever I can get.