The Smilist Dental – Flushing

Professional, staff and doctor were very kind and and the waiting was quick! I don’t need no more and no less.
My recommendation is Dr. Chassen

I think I was treated differently because I use a discount program (EDP Dental) instead of health insurance.
On my first visit, things seem to start off well. Dr. Shmuely tells me the first visit is free because I brought in one of their advertisements. During the exam, Dr. Shmuely and Dr. Leo said I have six (!) cavities. I find that hard to believe because I get cleanings every three months and you think the hygienist would mention if something looked amiss (even though it’s only a cleaning and not an exam). I come back on a different day to get them filled. After the filling, I go to pay and I’m given a bill for only three fillings. They said they only filled three because the other three could be waited on. That’s weird. Why tell me I had six cavities and make a big deal of getting them filled?! I’m pretty sure I didn’t need any fillings.
On my next visit, I go for a three-​month cleaning. The hygienist calls Dr. Leo because my gums bled during the cleaning. He examines me and tells the hygienist I’ll need a deep cleaning. The hygienist then tells me what he said. I repeat, he tells the hygienist who then tells me. He doesn’t discuss the procedure with me. He assumes I’ll make an appointment. When I’m at reception to pay, I inform him that I don’t want a deep cleaning because I’ve had that procedure done more than once and it doesn’t work in my situation. I’m not paying for an expensive procedure that will have little benefit to my oral health. I have a hormone problem and it affects my gums. My gums only bleed when I get a professional cleaning and they don’t bleed when I brush and floss at home. I get the talk about proper home care. This is not a conversation you have at reception. It’s humiliating. It’s something you conduct in the exam room. It’s clear they haven’t contacted my previous dentist or my current periodontist for my records.
On a later occasion, I receive a call from the office because they have to reschedule my appointment. It’s the day before my scheduled cleaning. I am informed there is no other hygienist available and all appointments for that day are being cancelled. I am livid. I tell the office this is the second appointment in a row I had to reschedule. For a different appointment three months earlier, I was forced to reschedule because the office would no longer be open on Fridays. I need to have my teeth cleaned in a timely manner because of a health issue. I don’t have time to take off work because their office is so unorganized. I decide I no longer want to deal with them and I find a different dentist.
UPDATE: Within 1 – 2 days of posting my review, Philip (identified as the business owner) messaged me through Unilocal.He apologized for my bad experience and encouraged me to come back so they can make things right. He also said Dr. Shmuely and Dr. Leo are no longer there. I commend The Smilist for taking the time to read this review and to reply. I am not giving the Smilist another chance.

I had my fear visit to Smilist yesterday and in less than an hour I had a broken tooth repaired and a plan of action to fix the horrific job my precious dentist had done to me. The dentist who saw me, Dr. Vahid Ipekchi, was so kind and honest about the work my mouth needed. He was gentle and constantly checked on my pain level to ensure I was having a smooth visit.
Before my visit I was reminded by email and text that I had an appointment. Clutch. His assistant was so kind and the receptionist were friendly but professional.

This place is a JOKE! I wasn’t going to review them UNTIL I received a call from one of their receptionist letting me know that my order was ready.
First off, I started going to this place maybe about 3 or 4 years ago. On my first visit I had an older gentleman dentist see me and told me I needed to get a root canal. Ok, no problem. Visit went fine and was scheduled to come back to complete the procedure.
Came back maybe a week later and in enters the beginning of MY NIGHTMARE AKA Dr. Hwang!!!
She told me I needed 2 more root canals. Fine. No problem. Next thing you know, she had me coming in almost every Friday, because she was doing everything step by step. I asked her how many more times I would need to come in in order to finish and she gave me the most DISGUSTING attitude and said WE HAVE TO TAKE OUR TIME AND DO ONE BY ONE STEP BY STEP!
Please bear in mind, this was NOT my first time having a root canal and when I had them done before, it only took 2 visits to complete!
Ok, whatever. She took the measurements to my teeth for the root canals and made some temporary caps for them until my real ones come in. ON MY WAY HOME one of them cracked! Considering the fact that I can’t stand her and the loooooong waits I had to endure, I said eff it, I’ll leave it like that til they call me for my permanent ones. KEYWORD: UNTIL THEY CALL ME! (Which is what they said they would do).
3 months passed by and I get a call saying that my permanent ones came in. I go in and what does Dr. Hwang say? I can’t put them in because you waited too long to come in and the shape of your gums might have changed. You’ll have to get new ones and you’ll have to pay for them!
I waited too long!!! Your receptionist JUST CALLED ME FOR THE FIRST TIME!!! How the hell was I supposed to know when they were going to come in especially when they told me they would call ME!!! I didn’t say any of this to her, because I didn’t wanna come out of character, but at this very moment, I wanted to just scream in her face and tell her all kinds of things! It’s hard enough finding a good dentist, but to have to deal with this BULL****. OMG! I just get enraged of thinking about it even now! So that’s it! I never went back! I realized that all of those visits were being scheduled because she OBVIOUSLY wanted to bill my insurance which paid for every little thing she would bill them for.
So now, 3 or 4 years later they are calling me about the permanent ones that I initially needed to get. LOL! Let’s just say, this time the receptionist is LUCKY that I didn’t answer…

AMAZING! AWESOME! INCREDIBLE! This place is immaculately clean, and the staff is so friendly, professional, and helpful with your needs.
Also, a great plus is plenty of parking available!
What can I say… this place is amazing. My dentist is Dr. Hwang, and she is amazing. Not only is she extremely professional, but by the same token she is thorough, sweet, friendly, she makes you feel so comfortable. She talks you through every step as she does whatever needs to be taken care of.
She is sooooooo delicate with her hands, I have had work done and I never felt a thing. First dentist in my life I hope to never lose. I have referred a ton of people to her and everyone is so happy. Including my hubby, he was deathly afraid of going to anyone and had not gone in a very long time, until he met Dr. Hwang. She is a miracle worker. He needed multiple things done, and he is so happy with all the outcomes. He now even goes for his 6 months check ups!
I promise everyone on here Unilocal.You will not be disappointed :-). We all love it here.
My entire family is almost all there.

I along with my father have been coming to the Northern Flushing Dental practice for a number of years. Under the leadership of Dr. Schmuley who is an ultimate professional. He and the other dentists on staff answers all my questions and makes sure to address my concerns.
The office has been revamped and is beautiful and he has brought in the latest technological equipment in dentistry.
I also give kudos to the others dentists — Dr. Christina Hwang, Dr. Stanescu and the dental assistants and office staff. Finally, the dental office is located at a central location, has convenient hours 7 days a week and the entire staff is pleasant and professional.
I would definitely recommend the services of this office for your dental care.

Been going for several years. They have great hours, early Saturday and Sunday too. Never a long wait, service and cleanings are great. Staff is friendly and efficient. Dentist is caring and spends time with you, they dont overbook. The parking is right there outside the door. When you are done you can go to Pathmark etc in the shopping center.
John I, from Flushing