Ziegler Ben DDS

The front desk, especially the girl (younger of the two that I saw at the front desk) that dyed her hair blonde with chubby physique has MAJOR attitude. I came here in person asking for some dental treatment and I was met with extremely arrogant and rude manner by that girl. I forgot to ask her name and I wish I did. That front desk girl treated me with a holier than thou attitude and actually interrupted me in the midst of talking several time in a tone of voice that was akin to yelling. All I wanted to do was ask some details about the process and cost for the treatment I am seeking and she raised her voice to me when I was confused about something she said and wanted clarification. Basically, I was treated as an idiot that was not worth one minute of this front desk girl’s time.
It amazes me that doctors let their staff get away with treating potential patients with that kind of behavior. As I read on the previous reviews, there seem to be issues with the front desk as well. I don’t care whether Dr. Ziegler is talented or not, for him to not even discipline his staff at all at being polite to patients tells me he cares that much about patients. Seriously, I don’t know what this front desk lady’s relationship with the doctor is… is she the wife? the girlfriend? or what? How can she get away with having such a nasty attitude to people and not get fired? DO NOT come here if you want warm friendly service.

0 stars, never visited a dentist so rude. instead of helping me, judged my teeth and claimed another dentist messed them up. I left and never came back. dont come here hes an a ho…

I had an appointment scheduled with Dr. Ziegler at 2PM last week. I went in a little early, about 1:30ish, just to ensure I had the paperwork done before my root canal. I had my paperwork done, maybe waited for 5 minutes and I was done by 1:54PM. Although it was a fast procedure, just as Crys said, it wasn’t RUSHED. He was thorough, and checked the x-​rays with every part of the procedure that he did. Before, during, and after. I think all he does there are root canals, so he’s got it down to a science.
His dental assistant that was there during the root canal was really nice, no one was judgey, Carmen was really nice, and Dr. Ziegler has a truly great personality. He relaxed me by joking around the entire time. I’m sure he knows a lot of people going aren’t in the greatest of moods, so it definitely eased my nerves.
I’d totally recommend him to others, and I wouldn’t be the least bit nervous going back, if I have to.

I called this dentist to double check if he preforms a certain procedure. My insurance informed me that he does. While on the phone with the receptionist CARMEN I was quickly welcomed by her with a nasty Friday morning attitude. So nasty, that I was taken back. Let me just say that I am in severe pain and swelling and am in need of this procedure ASAP. The last thing I need is nasty attitude! When I asked for her name she said «what do you need that for» and hang up the phone. I had to call back to get her name. CARMEN made sure the dentist is represented NOT! I hope that when she is in my position one day she will be greeted by someone much nicer then her! Have a great day CARMEN!

I was referred to Dr. Ziegler by Dr. Michael Love for a root canal. I was worried as hell but all of the anxiety disappeared within the first few minutes of meeting Dr. Ziegler. He is very friendly and made quiet a few jokes with me. He even went to the waiting area to tell my husband that I have full TV control for the rest of the day (LOL).
He explained absolutely everything before he did it — including what he would be doing, using, and what would be in my mouth. He made sure I was completely numb before starting. The root canal was painless. The only pain I felt was in my nerve that was exposed (hence the purpose for the root canal) but the pain wasn’t bad at all.
The office itself is clean and neat. The ladies at the front desk are polite and helped with me with any questions. They gave me an instruction sheet when I was finished that explained the pain I would feel for the next few days. With that, they included a packet of extra strength tylenol — so cute. The next day, I received a phone call to see how I was feeling.
Definitely recommend Dr. Ziegler for anyone in need of a root canal. He is the best!

My husband was referred to Ben Ziegler, DDS, by Atlas Park Dental for a root canal. He was able to get an appointment quickly and the ladies at reception were helpful with letting us know the total costs with our insurance and about the referral paperwork we needed completed before the visit. Just received a follow up call today to check on how the hubby was feeling; thoughtful and excellent customer service!

I went in today for a root canal.
My appointment was for 12:30 and i arrived at 12:20.
The waiting area is neat and cozy. The seats are comfortable, and there is a television and a water cooler.
Overall vibe of the waiting area is professional and welcoming.
We were politely greeted by two women at the desk.
I was seated and my father filled out some quick paper work.
I was called into the treatment room and i was greeted by Dr. Ziegler and his assistant.
I was given a smock and had rays taken, he explained the process and asked me if I had any questions.
I was then asked if the room was too cold so he could turn the heater on.
I politely declined and then began the numbing process. the treatment started at around 12:30 because that’s around the time the numb feeling began.
He re assured me that I wouldn’t feel pain, and that he wasn’t there to hurt me, so that if I felt pain or discomfort that i should raise my left hand to signal.
The whole process took around 25 minutes and then I had more x rays done.
He and his assistant went out of their way to make me feel comfortable and safe.
I then received a pamphlet on how to take care of myself for the next few days, along with tylenol to take later on in case I was in pain later on. Overall I had a very good experience and would highly recommend him to anyone who needs a root canal!
PROS:
— Clean
— Inviting
— Polite and professional staff
— Accepts most health insurances
— Television in treatment room
— Everyone is very kind
CON
The only thing that was wrong with my experience personally was that my father and i got a bit lost, in hindsight we are not very familiar with the area, as we are from Astoria. The office is located in a big building in which there are multiple other clinics and offices on the same floor.

went toDr. Z for a root canal, not that i was happy but this was a great experience. the office was clean, pleasant and small. his staff was smiling, and a pleasure to talk to. the building is under renovations so it is a little creepy but when you get to his office you are pleasantly surprise.
I was taken right away (5minute wait) completed all my papers and before I new it I was done. No pain, he explained everything before and during. He is kinda funny, but very quick and percise. he looked at xrays before during and after, very complete
I was so scared to drive there, i made my husband take off, i really only needed him to drive as I had no pain, no nothing after, stayed numb for a while though. I could have taken a nap during the acutal proceedure.
after care was explained and i even got a call the next day. no surprises a great pleasant experience. and I have since recommended him to 2 of my friends who are going for their «PUT OFF» root canal.
P. S. I really hate dentists but Dr,.Z. may have changed my mind a little!!!

I was here yesterday for a root canal, but I apparently forgot to check in on Unilocal.
This was my first visit. I have Aetna for dental, if that matters to you.
The building this office is in has a buzz gate, so make sure you use it to get inside. Also, the building itself is a bit labyrinthine, so keep your eyes open as you navigate the halls.
The office itself, while small, is incredibly clean and professional. There is a great use of space going on here.
The staff are very polite and where all smiles in the time I was there (from about 1 – 2 on a Tuesday). They were very clear on the phone before hand with what I needed to bring and what payments they accepted for my copay. Also, like most offices in queens, the staff are bilingual in English and Spanish so that every patient can be fully informed and understood.
Dr. Ziegler himself: very polite and kind. A native New Yorker in my estimation and based mainly on the natural speed with which he spoke. His work was efficient and quick; NOT RUSHED, just quick. He explained everything to me as he did it, if not prior to doing it, and was very clear about how to tell him if I had any pain whatsoever.
My husband had come with me, cuz I’m not great at directions the first time I have to find a place, and he helped me out. Full disclosure: I’d asked him to take the day off to help me with things because I was worried about pain issues afterwards. I really shouldn’t have, I now know. He did help calm my nerves at least.
The after care instructions he gave were simple and clear; also on a take home sheet they gave me with my receipt. It is very near the 63^rd Rego Park train stop on the R line (near/​behind) the mall that has Costco and pier 1 in it.
A wonderful experience despite the cause for my visit.