I was a walk in on a busy Saturday and was prepared to wait FOREVER. Instead of forever, it was more like 10 minutes, which was nice. Carina did my hair and she did a really great job. I went in there and told her that I wanted it short with an angle, and she went above and beyond making sure I looked good. She asked me several times if I liked what she was doing and made sure that I was comfortable. Really excellent job for only $ 13. I will definitely be back in the future!