Red Rocket Auto Tech

Auto repair can be hit or miss, RedRocket folsom is a big miss. I paid for work which was not performed. I’m not sure if it is the management which allows this, or a shady mechanic. Based on my experience I think the mechanic took short cuts and the manager obviously didn’t check his work.
I will never go back there!
Took my vehicle to another local reputable repair shop who actually completed the work red rocket didn’t do.

My Durango had recently started making a ticking sound when starting cold. I had taken it to the dealer. Their estimate was extremely expensive. I decided to take it to Red Rocket for a second opinion. From the moment I arrived everyone was friendly, helpful, and clearly knowledgeable. I left the Durango with them, and they called and asked me to stop by. With my SUV up on the rack, one of the techs walked me through exactly what was causing the ticking. He showed me the problem up close, explained what needed to be done to fix it, and what would (and wouldn’t) happen if I didn’t get it fixed. He even explained WHY the dealer’s estimate was so high.
In the end, they did all the necessary work for less than ¹⁄₃ what the dealer was asking, and the Durango drives like new again. From start to finish they got this right. Price is important, but so is being friendly and respectful.
Finding a qualified, competent, and HONEST repair shop is no easy feat these days. Red Rocket has definitely earned my business!

Amazing customer service! Remember that? This is a first class operation. My car was making a strange noise and I brought it in and they figured out what was wrong and fixed it and now drives ten times better. Nice to have a five star car repair business in Folsom with Great people and fair pricing.