Holiday Inn Fond Du Lac

I’ve stayed here several times for work travel. Until last night, my biggest complaint has been their horribly slow wi-​fi. Unfortunately, my last stay (2÷16÷16) was really disappointing and it had nothing to do with wi-​fi. My room had food crumbs all over the floor. The lamp shade by the bed had pizza sauce smeared on the bottom. The nightstand had a crusted substance smeared on it on the corner closest to the bed. The shower curtain was dirty and mildewed. The cleaning crew has really gotten lazy since my last few stays. They need to step it up. The rooms are outdated but that can be overlooked if they’re clean. My room last night was horribly outdated and I’ve seen frat houses cleaner than my room.

SUCH a nice Holiday Inn. It looks like an IKEA catalog! So much storage, shelving, and such a comfy bed. What else could you need?

The beds are great, rooms clean for the most part a nice hotel… however I went into the bar Friday night and only stayed for 1 because there were was a group of very drunk, very loud, and very rude people. One of them kept yelling she could do whatever she wants because she knew the bartender! The bartender never asked her to quiet down, and if that’s not bad enough she never checked on us after getting our first drink.
There was an issue with the hot water as well, there wasn’t any! We called front desk and they informed us that they had someone out fixing it, which was done about an hour later, but they didn’t bother to let us know… they could have better customer service.
Oh I almost forgot, the refrigerator didn’t work, so the bottles of water they left each morning couldn’t be chilled!
They did come in and clean and leave candy though!

This used to be a go to hotel for me for a night away. However, the last 2 times I have stayed at this hotel I have been extremely disappointed by the cleaniness of my room. I have found random hairs in the bathroom and my most recent stay was for a wedding and there was dried urine on the toilet seat in my room. It was obvious that it wasn’t even cleaned as the urine was pretty noticeable and was a decent amount. I did speak to the front desk to have it cleaned but this was after I wiped it down myself so who knows if it was done or not.
The pool area is nice for families and we enjoy the game area. I just can’t get over the dirtiness of my rooms and will think twice before staying here again.

I recently had my wedding reception at this Holiday Inn. I was extremely pleased with the service I received. My inquiries were answered promptly (we communicated mostly by email.) Problems that came up were resolved quickly.
We used the new reception space, and it was just beautiful. They accommodated our requests for microphones and projection equipment. They made it easy for our DJ to set up. Best of all, for a Saturday reception, they gave us all of Friday to set up the reception space. This was such a blessing, because it took a lot of the stress out of the wedding day. We worked with Beth, and she helped us a lot on Friday to get us everything we needed.
The food was great – we had a taco bar, and even though it was a little non-​traditional, they did a fantastic job with it. Even the snacks before dinner were well done! They allowed us to bring in our own cake, candy for a candy buffet (our wedding favor), and popcorn for a late-​night snack.
The room we had for Saturday night (which was complimentary, because of the wedding reception) was very nice.
Overall, I am extremely pleased with the Holiday Inn!

I’ve been staying at this hotel since the late 90’s. It is an older hotel but the owners try to keep things up to date. If you are traveling with a family you will love the FULL size pool and holidome. The staff is very nice and helpful. The Wi-​Fi isn’t the best but I found it acceptable. The location is convenient as the hotel is located right next to the interstate. Things have been hectic there lately as they are building another hotel right next to this one and adding a conference center. I’ve always found the rooms to be comfortable and clean and the HVAC acceptable.

The staff really made this place a four star Unilocal rating. The hotel was your standard business hotel. It has nice amenities although I didn’t most of them: indoor swimming pool, ping-​pong table, restaurant, bar, mini business center in lobby, conference and ballrooms and local shuttle.
The location was convenient to the freeway and easy to get to (and find) but it wasn’t very local to anything else which was unfortunate. I would have liked to have experienced more of the town.
Again, the staff bent over backwards to give me excellent service. The front desk staff were superb. They helped me with a shuttle ride when I needed to make a run to the nearest shopping mall.
The maintenance staff were also excellent as they helped me get a new remote for the television in my room so I could turn on closed captioning.
The maids did an adequate job with cleaning the room; some parts better than others. They also had this annoying feature where they left a card in your room enticing you to leave feedback that the room was the cleanest you’d ever experienced and that they would get some kind of bonus if you responded. That’s probably a Holiday Inn thing and I didn’t like it at all.
The AC didn’t work like I expected. I’m used to setting the AC in my room to the coldest setting and having a very chilly room but the room would only go to their 60 and it wasn’t chilly at all and the fan ran all the time (per the Front Desk’s suggestion to get the room cooler).
The pillows in the room were too thick and gave me a neck ache and the alternate pillow wasn’t much better
.hoped to have written a separate review for the restaurant and bar but it appears I have to include it here.
The restaurant was called Benvenuto’s. It was pretty generic italian. We went there several nights and the service was spotty. One of my companions ordered sriracha sauce with his meal on the first night and was given some with no disagreement. The second time, he was told they only had a spicy barbecue sauce. The service was sparse and the staff weren’t terribly attentive. They also did this really annoying thing of writing their name in crayon on the paper cover on the table. It was so… TGIF and smarmy. I hate that kind of service. The prices were reasonable. The restaurant was relatively clean.
For breakfast, you went to the same restaurant but it was your typical breakfast fare. Breakfast was complimentary if you chose from the items on your coupon or had the buffet. Nothing was hot enough and even when I chose to order the scrambled eggs as a paid for item, they looked and tasted like eggs that are made with powder and water and were not any good. The service again was spotty. Not terribly busy in the restaurant and not enough to warrant inattention.
I do have to say they have the yummiest (thick) wheat bread I have ever had in my life. I would have bought some to take home had I room. Try some for breakfast as an add-​on. Yummm.
The bar was okay although the service there was inconsistent as well. The drink prices were low but the drinks were weak and they ran out of my rum after the first night. The appetizer prices were way overpriced. I had the cheese curds and when I asked about them because they’re fairly rare on the west coast, I was told that all cheese curds came from Wisconsin and they are all the same. Honestly, I’ve had better at my local A&W for half the price.
No happy hour and the drink coupons that come with your room only cover soft drinks or beer and wine. No good to me.
But, I don’t want this to end on a negative note. The front desk and maintenance staff were superb. The hotel was very clean and while not exactly warm (tone-​wise), everyone was very welcoming personally.
Totally agree with other posters about four star service in a lower star hotel.

Older hotel but some of the best customer service I’ve found in hotels. 4 star service in a
2 star hotel.

The wifi is garbage. I can’t get even regular web pages to load, let alone accessing my work VPN. The construction on the HI Express next door (and whatever they’re doing on the north side of the hotel) starts at 7am, so if you want to catch some extra sleep, tough luck! Two rooms in a row with a broken shower. The new restaurant isn’t as good as Duffy’s was and the room rate went up 30% in the last 12 months.
I’ve stayed at this hotel 39 weeks since 2010. This might be my last week.

Our rooms were ready on time but I was sad to see that the dining room had changed to a different name, supposedly a Italian food, we took a chance and went there our first night, sorry to say never again, the waitress was new do I cut her slack that when we asked for things on the menu she asked us to show her where it was. My steak had to be sent back 3 times. I ordered it med well and the first 2 times the was so much blood still that it was running all over the plate. As you can imagine this poor steak should of been tossed and a new one cooked but instead they kept regrilling it and it became hard on the outside and red on the inside. Very disappointing! The rooms were clean but the a/​c unit was very loud and the units off the pool side had a hard time cooling gown due to the humidity off the pool. My main reason for 3 out of five was the dinner we had there

For the price, and the number of better-​priced hotels nearby, don’t bother with this place. Sure, the room was clean and relatively quiet, but we had so many issues with our shower, and the toilet is startling loud, especially first thing in the morning when your traveling companions are trying to sleep. They sent a repairman to our room in the morning after we mentioned our shower wasn’t draining, which was really more inconvenient than anything; if we’re checking out in an hour, why would we want a repairman in here while we’re packing up?
With a room that had two queen-​sized beds, we only got two free vouchers for breakfast, (we only got the third free by mentioning how bad our bathroom was) which was in the hotel restaurant. As far as the breakfast food goes, it was pretty decent; better than we usually get at hotels, but nothing spectacular. Basically, I’d only recommend this place if you’ve exhausted the other, cheaper hotels nearby.

Dined last night and tonight at the Benvenutos restaurant inside the Holiday Inn mostly as it was really close. I think it’s an upgrade from the former restaurant they use to have. The menu looks nice. I tried the mushroom lovers sirloin, Cajun Caesar salad, scallop stuffed mushrooms, and the peanut butter pie. I found the food to be decent, nothing to really write about though. I expected more for the taste then what I received. I think the scallop stuffed mushrooms and the pie were the best things I tried. The wait staff are nice and I would only rate the food at 2.5 stars, but the wait staff and management pull it out for a 3 star review.

Great holidome and fun for kids. Indoor pool and spa. Restaurant on site with breakfast buffet and nice staff. Room comfortable and easy off highway.
Stayed two nights and had meals at the on site restaurant.
Older property but I had no complaints.
CPR

Nice enough place. Might turn into my regular here in Fond Du Lac for the next couple weeks.
Love the «Holidome» and the restaurant. Staff was great as well. The place is very clean and well maintained.
Only complaint was that the room was a bit cold. I had a room that faced outward and the exterior wall all glass/​windows. Outdoor temp was below zero and cold air was rolling off that wall like a breeze making the floor very cold. It is an artifact of the era the building was built.
What makes it worth coming here: Pool, Hot tub, big open dome, Benvenuto’s restaurant and bar, staff.
If the room I had was warmer and a little updated It would easily get 4 stars.

I came here for a wedding reception. Our check in was scheduled at 3:00 p.m. for a king size bed room. We showed up at 4:00 p.m. and they told us that our room wasn’t clean and that they would just have to call us when it’s ready. There are so many things wrong with this situation.
1. The girl at the desk had this «I hate my life, who the hell are you?» type of face. No apology about us not being able to check in our room.
2. The reception began at 5:00 p.m. and they were going to make us late for it.
3. The damn check in was set for 3:00!
I was so upset. We said screw it and went to the bar for some drinks. It’s this little rinky dink bar with a small corner of casino type slot games. The beer was decently priced and their cheese curds were amazing but expensive.
Finally we get our room. Thankfully, the wait wasn’t too ridiculous. We got 2 separate beds when we asked for a king. I guess that’s okay, but it wasn’t what we asked for. The thing is, our friends asked for 2 beds and they got 1. Just poor planning and organization. The room was clean. No complaints there.
The reception hall was just fine but our waitress that brought the food was impatient, rude, and I hated her.
The wedding reception was beautiful and I had a great time– so that really made up for everything else that sucked.

My boyfriend and I stayed here a night for EAA this year. The experience was average. We arrived around 10 AM on a Saturday morning and while we were not allowed to check in yet they did take all of our luggage for us and stored it behind the desk; this was convenient since we knew it would probably be around 11 PM when we returned from the air show. Sure enough we arrived for check in around 11:15 PM and even at that hour the staff was friendly and attentive. The bar/​restaurant was going to close in 45 minutes and after 12 hours of being out in the sun and running around we decided that a nice shower trumped food and drinks. There is no room service, but you CAN order food from outside for delivery and have it brought right to your room, which we did. We were disappointed in that, like a previous reviewer, we reserved a king sized bed (and paid for a king sized bed) but got two queens. We also got kind of shoved back into a weird spot (room 282) which we had to march through the pool area and game room area to get to and then up a flight of stairs with our stuff. We did book fairly last minute on a busy weekend but I still at least expected the right kind of bed. Our room was awkwardly placed since our window faced into the pool/​game room and was directly above a pool table. I was a little perturbed to be awoken around 8 AM on Sunday morning by two noisy teens playing pool directly below our window (and bear in mind, I’m no old geezer, I’m only 24 myself, but I like my sleep!) We also found a half eaten Snickers bar in our bedside table when we went to look for the phonebook. EW. It made my skin crawl because it made me question how thoroughly the room had been cleaned. All the housekeeper would have to have done to find it was open the drawer. There were also hairs on the sink in the bathroom that looked to be a mans face shavings.
That all being said the free breakfast was pretty good, though I would skip the bacon, it doesn’t quite taste right. The selection was great, the server we got was a really nice fellow who kept our cups topped off with juice and coffee. I have to say the reason that I gave this place a 2 is because the service was so good. I would have given it a 3 if the cleanliness had been better and the room type had been correct. I would return, if only for the fact that it was cheap, very close to EAA (not even a 15 minute drive up 41) and that the staff was fabulous. I want to just one more time reiterate that if I could rate JUST the staff/​service, they would get 4 stars. The hotel? Still a 2. There are a lot of improvements they could and SHOULD make, since EAA junkies would flock there and spend lots of money if they made a few simple changes. In short, we got a great night of sleep after a very long day, a good breakfast and a fast, friendly send off that morning. It would also be a great place for families thanks to the attached restaurant and the game/​pool amenities.

good hotel and access to airport.

This hotel sinks! If you have the option to stay somewhere else, take it! It should be zero stars.
I have Platinum status with the Priority Club and alway preference a King bed. At check-​in I was given 2 Queen beds. I asked to be moved to a King and was told that there were none available (on a Tuesday night?) Fail #1. (the front desk person seems to be a high school kid with what seems to be absolutely no hospitality experience)
After check-​in at the desk, with my bags, I am told that it is easier to get to my room by DRIVING to door 3. Fail #2.
Arriving at door 3, the key card required entrance the building is piss-​poor. Hardly accepts my key card. Fail #3.
I was in room 243. Low and behold there are no elevators. Thus I am forced to carry my bags, laptop and suits up the stairs to the second floor. Fail #4.
Key into my room and it is musky and smells very stale. Fail #5.
The room may have been considered upscale in 1970! Fail #6
Attempt to get online via wifi. It is quite possibly the slowest wifi I have used in any hotel. Fail #7
I was given a free drink and food discount because of my loyalty status, but forget it. The bar/​restaurant looks hideously dirty. Fail #8
Next time I will be staying in Appleton.

Furniture falling apart. Musty and grimy. And it was really expensive. The air conditioner made three distinct types of loud noises — grinding, hissing, and buzzing — other than that it did nothing.
Awful. Zero stars.
As a bonus, the food and service at the free breakfast were the worst ever. Most of the tables were empty, but we waited to be seated for 15 minutes. The hostess simply disappeared into the back room for who knows what most of the time.

I wish there is a 3.5 star, but I’d rather round it up.
I used the bussiness account and it was really cheap. Free breakfast, a bigger than avaergae pool, a gym. I can’t ask more.
The staff are extremly friendly and they are willing to help.
They do not have elavators, and that is something suprised me.
I like that the hotel has a restraurant as well. The food was good.
They also give the priority member free drinks from 5 – 7.
free bottle water as well. I am staying there again if I am visiting.