iCracked Professional iPhone, iPod and iPad Repair

Shattered my iPhone 6s screen. Apple was booked 3 weeks out so I contacted iCracked. Michael was at my home maybe 3 hours later and fixed the screen completely in 20 minutes and applied a brand new screen protecter. The total was around $ 230 about $ 100 less than apple. They also have a really great insurance package, I have tMoblie and they have your purchase their insurance or I would subscribe to their insurance package.

Michael was very professional and kept me updated as to the condition of my Ipad. The replacement screen works great and I would not hesitate in recommending him and iCracked in general to anyone.

I had heard about iCracked from a friend. After my son cracked his iPhone 6 plus screen I went online to their website. I filled out the service request form and within 15 minutes on a Saturday morning received a response. I was lucky enough to have Michael assigned to the call. He was friendly, professional, knowledgable and honest. We scheduled a time for him to come out on that Saturday. He arrived when he said, quickly sat down and replaced the cracked screen. My experience could not have been more positive. I will contact Michael directly for any future business with iCracked.

Called iCracked and everything happened as promised. Michael was on my doorstep within an hour or two. He ran a few diagnostic tests on our cracked iPad 1 screen and said he would repair and return to us the next day. True to his word he was back in less than 24 hours and our device works beautifully. He even straightened out some dents in the corners. I would highly recommend using this service and I will definitely contact Michael in the future for any apple products we have that are in need of repair.
Yes they are a little more expensive than the local stores in our area, but after having read their reviews compared to the reviews of iCracked and the added convenience of not having to drive around town, i am very happy about my decision to contact iCracked.

After having a terrible experience with a tech from icracked who messed my phone up. They did the right thing by rectifying the situation and put me in contact with Michael, he went above and beyond to make what was NOT his fault right. His customer service and friendliness made all the difference to me. I am going to be leaving out of town in Monday and he told me he would do all he could to get my phone working properly before I was to leave. He was willing to come meet me at 11pm just to repair my phone, he drove to two separate locations to get pieces to fix my phone. While meeting with him for two hours he was trying to figure out what the previous ‘tech’ did to my phone. He took my phone home to repair it there and contacted me a few hours later letting me know it was working as new. I was extremely happy and thankful for his patience and his knowledge of my phone. He put my mind at ease and I couldn’t be happier or more thankful. Thank you so very much Michael… Your the best and the only one from this day forward I will call regarding my phone.

Michael is very helpful, courteous and informative. I’d recommend him to anyone who wants a true professional to come help them with their electronic device needs.

Great service. Came out same day and fixed my phone. The phone wasn’t working properly and mike came out and fixed it and chased me around jn my ambulance all day to return it to me. It now works perfectly.

Great, fast service, very honest and no BS. Gave me great recommendations and guidance. Was very knowledgeable. I felt like he was here to help and not just to take my money. I have not found another iPhone and iPad service like it. It is very trustworthy. Also has an amazing insurance plan to cover all of my devices. I will never have to worry again.

Five star service is an understatement!!! Michael McGinnis was awesome! Professional, quick and very personable. Contacted
and within 30 mins i got a call from him and within 1hr he gave me a price and was at my home fixing my broken screen. Best $$$ ive spend all day. I will be handing out his cards and recommending him to everyone. Thanks again !