Ralphs Grocery Store

I just moved to the area, this Ralphs has to have the most friendly staff of any grocery store I’ve ever been to. Everyone was extremely helpful and so kind! I was impressed. Happy to be in the neighborhood!

This is not for Ralph’s but for Redbox in Ralphs. I tried to find it the redbox kiosk on its own but no luck. The market itself is great, nice people and good stuff. Now the Redbox is a jip went one time to rent something movie never came out but got charged. Today I went rented a game and the game came out. Yes!!! Change of luck… NOPE! I get my rental open and some stole the game and photo copied the cover and put that in there instead. Now I have a piece of paper I can’t do anything with. Then Redbox tells me to make sure I return the case with the paper or I’ll get charged more.
This is koo koo ca chu!!! Watch out for Redbox at this point I think it’s almost on purpose the conspiracy begins. Tan tan taaaaan!!!

It is a nice store! Fairly new, well stocked, clean and fairly affordable if you are a Ralph’s club member. I noticed that Ralph’s carries many more low fat options than Stater Brothers on Summit Ave… However, Ralph’s is more expensive than Stater Brothers even with the Ralph’s club discount.
Now for the down side and this has happened several times not just once. The deli is understaffed… or poorly trained, one of the two. And even though some like Maha do more than carry their weight and give excellent customer service, overall they are far more concerned with the damn fried chicken than helping customers. Example, six people waiting for help, one Ralph’s associate helping them. Another associate comes from the back, interrupts the ONE person helping customers to have dialog about their schedule and completely ignores everyone waiting while taking the one employee tasked to help away from doing her job!!! Not EVEN a thought of helping customers! I got fed up and bought packaged cheese and sliced meat from the isle. When I left the store, the SAME six people were STILL waiting… One Ralph’s associate still helping them. What really blew my dress up…2 Ralph’s employees had joined the line of people waiting for service?! SMDH
Like I said, this is not the first or even the second time that I have experienced this situation with the deli. Once I did confront the store manager with my disgust. I guess I wasn’t taken serious.
Nice clean store! Fast check out! Terrible customer service at the deli.
Wish I could rate my own neighborhood store higher. My drive for groceries would be shorter… I suggest you avoid the deli and your experience will be more positive.

This is our go to Ralphs because it’s nearby, its usually clean, and the produce is not bad.
My mom was getting things ready for Thanksgiving but forgot some spices so I made a quick run to Ralphs.
I didn’t want to go in the first place so I was walking fast in the store, which was a bad idea because I didn’t see some jello that was on the floor.
I fell and almost did the splits. I had to sit on the floor for a few moments because it really hurt.
When I went to tell an employee that there was jello on the floor of an isle, he cut me off to tell me that he already knew. After I said, «Okay, because I already fell» and walked away, he finally took it seriously and asked if I was okay.
I wasn’t upset that I fell until I spoke to him, I wasn’t even going to mention the fall, I just wanted someone to clean up the jello.
If he knew it was there he should’ve cleaned it up right away, instead of stocking the meat section.
A little later a manager spoke to me and asked if I was okay and if I wanted to file a report. I didn’t file a report because I wanted to go home and I was still flustered from the fall, I even forgot to buy a few things.

Very nice and clean grocery store. All the workers are very friendly and helpful, lines are always short and my personal favorite… No annoying people in the parking lot asking you for money. Parking can be a little rough but that’s only bc it’s a popular grocery store

Went there for some deli meat and to my surprise they had boars head meat. Usually I don’t buy from the deli because the workers never want to clean the cutter when I ask them to. I don’t eat ham so I don’t want them to slice my meat unless they clean the cutter first. Anyways the person helping me was so kind enough to clean the cutter. You can tell she really cared about making customers happy. If you go to the deli make sure you ask for Maha. Thanks again for the great service.

What can I say? It’s a grocery store. Nothing ground-​breaking here. Its clean, its organized… its your standard Ralphs experience. It is a bit pricier than the other local grocery store (Stater Bros), but quite honestly it’s worth it to me to pay more to not have to deal with the mad house and frustration at SB. Which actually hurts me to say because SB was my first job in high school.
That bring me to my next point… I give this Ralphs 3 stars. One thing I learned when I was working in a grocery store, was that even though the box-​boy is the bottom of the totem pole, you are the store’s last line of defense. You are the last person the customer sees and interacts with before walking out that door. You have the opportunity to fix a bad experience, or create one.
At this particular Ralphs… the box people just seem to be really removed from this school of thinking. Aside from the lack of interest in any form of communication with the customer, their bagging skills are weak. There is very little attention paid to what goes into a bag together, or how much to put in a bag, or how to stack it back in the cart when they’re done. And thats when there is even a box person helping… usually, the checker is manning the lane by themselves, and they look at you hoping you’ll have mercy on them and bag your own groceries.
If the checkout experience was more of a positive one (or a positive one at all)… I would have no issue bumping these stars up, because the store overall always looks clean, stocked and faced. But I always seem to walk out with some form of disappointment due to my last 5 minutes in the store.

They fry fish! I ordered catfish and it was very fresh and fried perfectly. They do not fry oysters:-(I ordered 2 lbs at about $ 16 and $ 4 to fry. Fast courteous service on a Friday night.

I regularly shop at this store for the past few years.
CONDITION of store:
I have OCD so the cleanliness of the store is very important to me; this is a relatively new and clean store. I really appreciate that the staff put forth effort to keep the place clean and the items tidy.
PRODUCE:
The organic selection is more than other surrounding stores. I get my kids’ apples and broccoli here. I wish it carries organic cucumbers. The non-​organic selections are pretty good too. I rather get non-​organic bananas than organic ones, but that applies to all the stores I have been to including Trader Joe’s. For some reason, organic bananas don’ t ripe properly.
STAFF:
The staff are very professional and nice. They always greet us and answer our questions. I have left many written compliments to the manager.
FLORA:
The fresh flowers selections are great! Although they are a little expensive, I usually get my table plants from here as the arrangements are absolutely beautiful and last for a long time.
I don’t know what Ralph’s policy regarding solicitors, but they are almost always there except in the early morning. If I want to donate or buy something for charity, I will give it to the church or school. Rather than standing out in the street and selling candy for college or events, those kids should be at home and study so they make something of themselves. I wish Ralph would get rid of the solicitors! Because of them, I have to give this store a ⁴⁄₅ stars. If they are ever gone, I will return and give a ⁵⁄₅ stars.
update:
It has been 2 months since I have seen solicitors so thank you Ralph for addressing my concerns!
There are other grocery stores in the area but I prefer this one bc it is clean and organized.

Don’t bother shopping here on Tuesday’s if you’re looking for ad items, they always seem be out of everything by mid day. I get their super fast checkout but doesn’t do me any good when I have to wait 7 minutes to get something from the deli or meat counter I always get the feeling employees are not very enthusiastic about working here.

This was my regular store when we lived in Fontana. I still make stops when passing through on my way home. Almost always have what I need. The store is clean and the employees are always very friendly, especially to my children. I love their produce here. That is the main reason I shop here so frequently. I also use the Rewards frequently. Every 100 points earns 10 cents off a gallon at Shell or Ralph’s Fuel. I fuel up in Rancho Cucamonga. Cheaper at this location and even less with my rewards. When you fill out the survey on your receipt you get 50 fuel points too. Win win for me all around.

Made a quick stop here. The store is located in a nice shopping area. The store is very clean and organized. I just needed to get some strawberries which were quite expensive and ended up being not very fresh and good when we got home.

I really enjoy shopping at this location. There are always enough clerks to get me on my way quickly.

Really great Ralph’s location with tons of managers specials!
Plenty of parking, huge, well stocked store, great staff.
Went here for our weekly shopping trip while taking care of some things in Fontana and were very pleased with this location.
Fresh meats, fruit, veggies and bakery items, great prices on everything, I always like the service at Ralph’s as well.
We’ll be back when we are in the area again!

Ran in to grab a couple bottles of wine for a mixer, is there such thing as TOO MUCH selection? maybe because everything was «on sale»???
Anyways, grabbed my junk, went to the self checkout because there were 9 billion people in lines.
Scanned my first bottle of wine and was told to wait for an attendant.
Ugly 45 year old wrinkly blonde lady came over and VERY foully stated «Yew kant by alcohol here… it says sew on the SIGNS!!!» (i purposely misspelled the words so you could imagine her smoker wrinkly lips and crows feet eyes pursing as she spoke)
No foul witch, i didn’t see the 8″ sign after a 14 hour work day. You’re right. I’m an idiot.

This store is very concerned about providing good customer service. I had a slight problem there and they contacted me immediately and were very helpful. I’d recommend this store.

I’m local to this store so there’s a loyalty factor. Good selection of items. Deli has many options. Wine selection good. Cheese selection is excellent. They have a Redbox and Coinstar.

If you haven’t tried Ralphs for lunch you’d be surprised if you did. Freshly sliced deli meat in generous portions. I like the Pastrami and Corned Beef combo, more meat selections than Subway. If you like Subway, you’ll love the Deli at Ralphs.

Everytime I’ve come here (really its off the freeway & near my vanpool, can’t lose w/​that) its always good, by the time I get home, I kinda beat the after work/​dinner rush & its got really nice fresh selection of everything! & I noticed this one tends to have alot more markdowns than others… I know its a little bit pricey, but its one of my favorites, especially since after you pass city of Rialto, they don’t really have anymore locations that way in San Berdoo (Moreno Valley which is Riverside co), & unless your a diehard Stater’s fan (they are also good) thats’ allover the IE.

I really like this store. It’s still grocery-​chain, yeah and all that goes with a corporation, but I actually know some of the people there, and they know us! It’s nice, and I rarely say that — I’m pretty shy and like being unknown/​invisable, mainly.
They have a really excellent selection of items, though a bit low on Indian ingredients for my taste, but a lot of good southern and soul options, along with the produce to match. And they have Scrapple! Same with Mexican foods and of course the basic U.S. goodness and crapola :). Also, their deli area is very complete, hot and cold items, meals and sides. And the ones I have tasted have been really good.
I also have noticed that the higher-​ups are just as kind as the «regular workers.» I can’t say the same for other stores anywhere near as often. One (truly, I’ve seen them more than one time there; «corporate» that is) exception however, clearly management was visiting one day, and truly, the whiter and more stuffed the shirt, the less they see the actual *patrons* of the store. Ralphs has less of that from what I have seen then other: cough-​Vons-​cough: major stores — but take a lesson :)
…and keep the long beans, ok? Thanks!