H&R Block

I didn’t want to go back to the same person I went to last year but they scheduled me with them again so I did it and I should have listened to my instinct. What went wrong? Here we go…
1) Online appt time was incorrect so was called for a later time… then that appt time (1 hour) was not enough for 8 forms– had to leave and come back because their second appt of the day was scheduled too close to mine.
2) Charged as much as a private accountant that does my brother’s taxes was going to charge me. Should have gone there!
3) Even when I came back later in the day the taxes weren’t completed and the preparer had to call another office to ask about a refund they were trying to get me which even I knew I wasn’t entitled too.
So ripped off, day shot and cross my fingers the return was actually done correctly. And no compensation or discount was even offered. Never again!

Tisa did a great job from scheduling appointment to finished filing process.

Lavone gives great 10 star service and I have been going for 10 years and will continue to go there. Staff is professional and I will continue to do my taxes there for years to come.

worked for my coworker… didnt work for me. they made me fee like i was a girl going to see a mechanic for the first time. they were going to charge me $ 200 to do my taxes because i had a few 1099’s. i told them they were crazy and packed up my papers and left. mailed off my taxes to clovis. what a waste of time

My experience here went very well. I met with a guy named James Shemanski who helped me get through my taxes really quickly. The staff really cares and tries to help you get the most out of your returns. I would definitely use their services again.

It’s been a year since my last disastrous adventure w/​these people. Fool me once shame on you. Fool my twice shame on me. I should have learned my lesson the 1^st time they messed me up and I had to pay over 400. But no, I hoped I’d get accurate info and I adjusted my withholdings based on what I was told here.
This time I only owed 362. thanks for nothing H&R Block. I hope they turn this office into something useful.