Forest Urgent Care Center

Excellent service, can walk in or make an appointment online on their website. You can even fill out all of your info on a form online so there’s hardly any paperwork when you get there, just a few signatures. Dr Lum was extremely friendly and helpful, did not make you feel rushed. I was in and out in 45 min. Would strongly recommend.

Obviously this practice can’t take any criticisms. I am not a competitor, nor do I work for one. Maybe I should’ve specified in my review that the patient was a 1yr old toddler. They might be okay with kids who are 4 years and older but definitely not a 1 year old. The cold white exam room also gave my kid anxieties. The office is clean, but just too clean for a toddler.

except the fact I live block away, what make it super comfortable for me.
The place is clean, look good. The stuff are really nice.
The waiting time its pretty good and service cost 90 $ for these who don’t have Medical Cover.
And the Doctor — Professional, Nice. Efficient. this is all what I am looking for!

i had a really nice experience here. i was/​am suffering from some type of UTI complication and searched Google for any kind of urgent care facility to go to since my regular doctor is hard to get an appointment with and its Saturday. i found this place and im really glad i did. it’s easy to get to, clean, and the secretaries/​medical assistants were friendly. Dr. Lum was nice, quick and helpful. it was a pleasant experience and i was only there for an hour. that’s amazing, i hate when doctors take forever. thank you Dr. Lum!

Short wait time. Friendly and professional doctor. Pleasant experience. Would definitely return. Highly recommend!

When a light cough took a nasty nosedive into full-​body convulsive hacking, I took to Unilocal to find a place where I could be seen and treated quickly. On a Thanksgiving holiday weekend, this was no short order but Forest Urgent Care Center seemed to top out in every local search for efficiency, quality of care, and value. My visit today only confirmed the stellar reviews I’d read.
The office is located mere steps away from the 75^th Avenue stop on the E/​F line and I was a little worried when I saw how tiny the waiting room was, which was already halfway filled to capacity with three people. Fortunately, there was little wait and only ten minutes after the time I’d taken filled out the forms and hand over my copay, the nurse was already beckoning me into a room. After a preliminary workup — blood pressure, temperature, and heart rate — Dr. Lum came in to see me. The head physician on site, he has a wonderfully calm demeanor that nearly lulled me to sleep as he asked about my symptoms and ran another quick examination. He gave me two prescriptions, patiently answered any other questions I had, and invited me to come back if the meds didn’t help, adding that there was no added charge for follow up visits (an enormous plus, as my copay for this visit through Oxford insurance was a whopping $ 50). The whole visit, from start to finish, had been less than half an hour, which is far less than the time it takes for me to get seen by my own primary care doctor. Best of all, I never felt rushed or treated like a nameless, faceless client by anyone there — be it nurse or doctor.
Though I was clearly a walk-​in client, they do take appointments and it seemed like there were a few patients who’d chosen Dr. Lum as their own PCP. Had his office been located a little closer to my apartment, I wouldn’t hesitate to do the same after my visit today. Highly recommended if you’re in the area and find yourself in sudden need of medical care.

I brought my toddler here this morning when she was unable to keep food or water down. We only waited for ten minutes before being called back. The medical assistant quickly put my nervous daughter at ease. Dr. Lum was very professional and also very patient when my daughter became nervous about one part of the exam. He administered a dose of zofran and continued to monitor her to make sure it worked before sending us home. I was very pleased with the level of service and professionalism, I would definitely return here for any future urgent care needs.

Went in for sinus infection. There was a little bit of a wait, but not too bad. Waited about 30mins in lobby. Dr. Lum came into patient room right away & attended to me immediately. He was very nice & professional. I left with prescriptions in hand & on my way within one hour of walking into his clinic initially. I will definitely come to this Urgent Care for everything urgent in the future!

My husband got a piece of glass stuck in his foot and we needed to find a doctor quick close to our apartment as we couldn’t get it out ourselves. I Unilocaled it (of course!) and found forest urgent care center. We walked in and was checked in right away. It was $ 90 for a doctor’s visit (with no insurance) and then if anything else is needed it will be extra. They saw us right away. Within minutes, Dr. Lum came in and checked in with us. Within 10 minutes, he had the glass out and my husband was bandaged up and ready to go. He was very friendly and nice. He gave us options and keep us informed on what he was doing. We are so glad that we found this place and would definitely come back next time.

Great, clean facility with very courteous staff! My mom doesn’t speak English well so it’s fabulous that Dr. Lum is bilingual, or maybe even multilingual. Anyway, if you are looking for fast care when you are in a pickle, check this center out.

Dr Lum is truly a caring are highly knowledgable doctor. I have brought both of my children here to his office on several occasions and I myself and my wife have been seen/​attended by Dr Lum several times over the past few years.
To me the most important thing I look for in a doctor is intelligence, knowledge and expertise.
And Dr Lum excels in these areas. He is one of the rare doctors that is extremely knowledgable and articulate.

I have been to a few other urgent care facilities and they were all not nearly as good as this facility.

The reason that his facility is so well run is because Dr Lum owns the office and not «just working there». When the owner is the doctor that you see when you go it makes a world of difference. Dr Lum truly and sincerely cares for his patients knowing that he has a large referral base from satisfied patients, and his knowledge and expertise is beyond most other medical doctors based upon my dealings with him.
I cannot say enough good about Dr Lum.
The wait is usually no more than 10 or 15 mins from the time you sign in.

This place is amazing! I came here for a sinus infection and I was floored by how professional and EFFICIENT these people were. The staff are friendly and actually know what they’re doing. They were able to answer all my questions and concerns without hesitation. I filled out my paperwork and was called into the exam room within 20 minutes. The great thing about this place is that they direct you to one exam room and you return to that room until you’ve been discharged (there’s no hopping around from room to room or waiting in seats in the hallway wondering if you’ve been forgotten by the staff).
The doctor saw me promptly and seemed genuinely concerned for my well being. I was in and out within an hour and a half which to me is incredible. The place is kept clean and it is SO EFFICIENT! I’m really surprised by the overall quality of care here. City MD Forest Hills gets it right!

I’m not sure why I have to come here 2 – 3 times on consecutive days with same issue. The issue at hand never seems to get resolved with the first round of meds prescribed. This is the 3^rd time happening to me. Just increasing the dosage doesn’t always cut it. There’s a loss of precious time, energy n money plus the fact that you gotta schlep your sick ass to the facility again n again.
Their location happens to be close to me so I have no other option but to keep going back to them.

Who knew going to the doctor can be a stress free experience? The secretaries are so pleasant — such a great change to every single other doctor’s office I’ve been to. You already are not yourself when you go to the doctor’s. You don’t need grumpy secretaries to add to that. The initial paperwork is also quite quick, simple and straightforward.
My wait was about 20 min (approx. the same amount of time if I went to another office with an appointment). Dr. Lum was pleasant, made me feel comfortable, knew his stuff and was thorough. Glad I came here.

Very pleased with my experience at this place. I walked in and they were very helpful and quick. Not too much time is spent with you, but that’s why the turn around time is a plus. If you need a quick fix or unsure this place is definitely good. I would definitely come back. Facility was clean and inviting and Dr. Lum was quick and thorough.

Warning to ppl using HSA — make sure you know that you are paying what you normally pay for a «follow up». I was told by a staff in the office that if I went back within two weeks for a follow up, I don’t have to pay. But actually I was charged «$ 160» for a follow up as what they didn’t say is I don’t have to pay the
«co-​pay». Since I have an HSA acc, my copay is 0, but I got a high deductible to pay. They should have made it clearer to me as it is a very expensive «follow up» which took only three minutes… I will think again before going back.

Came here with a Fever and Headache. Apparently I was starting to come down with the infamous flu of the year.
When I first walked in, I really liked the clean atmosphere and the nice smile I was greeted with. The female at the desk was pleasant, took my insurance card, ID and gave me minimal paper work to fill out. Hate having to fill out tons of paperwork at doctors offices. She asked what I was in for, told me to take a seat and that the doctor would be with me shortly.
I sat down for all of ten minutes and was quickly ushered into one of the rooms by the MA who took my blood pressure and temperature. I didn’t even get a chance to sit down, the doctor walked in immediately, what great and quick service I thought.
The doctor, whose name was Dr. Lum, was very caring and empathetic. He asked me all of the necessary questions and seemed very knowledgable. I quickly came to trust him. He told me I was probably coming down with the flu. I was told that if I needed to I could stop by for the next two weeks free of charge to me or my insurance. Very grateful to Dr. Lums office. Hopefully it won’t be necessary, but if the need arises I will be back.

Doctor Lum is awesome .
Went in with a back pain terrified of it & hoping nothing wrong with my spinal cord .
Doc Lum examined me, calmed me down & explained everything.

Went in today, which is Easter without realizing it was a holiday, but they were opened… what a relief.
Everything is done in a no fuss, quick and efficient manner. The office was spotless which is super important to me. The young woman that did my pre-​exam was lovely. The wait was only about 15 minutes.
Now…I have seen some reviews that knock Dr. Lum… and I have to say, he was very nice to me. I think people may have just misunderstood his personality… he’s one of those folks that says ‘yes’, while you’re still talking. It’s not that he’s disinterested or not listening, just the man’s personality. He listened to everything I said and I’m confident he understood and payed attention. He answered every question I had and was a perfect gentleman. I felt very comfortable with his exam… and I can be hard to please if I think a physician is not on their game.
Overall, I have to say… this was a very pleasant surprise… way better than I was expecting. Thank you to all at Forest Hills Urgent Care Center.
Now, if I can just kill this flu!

I have to give Dr. Lum more credit. I’ve seen him twice now and he is truly an expert in his field. I don’t like spending hours in the ER and I didn’t want to waste time waiting a week in order to get an appointment at my primary doctor’s office, therefore I came directly to Forest Urgent Care Center (which I’m always in and out within 15 – 20 minutes). The first time I came to him was for pain I was having for months and he knew exactly what I had before running testings on me. I was able to follow-​up with an specialist and he agreed 100% on Dr. Lum’s initial diagnoses. Second time around I was fighting a nasty cough, I saw Dr. Nivens that works on Wednesdays (also super nice) but the antibiotic she prescribed me wasn’t strong enough. I followed-​up with Dr. Lum the next week and AGAIN, he knew exactly what was wrong with me. He gave me a chest x-​ray in the office (which took 5 minutes) and gave me a stronger antibiotic and cough medication. My co-​pay is higher for urgent care services but it is money well spent. I just wished Dr. Lum does PCP services.
Why choose Forest Urgent Care Center?
1) No appointments are needed. They open at 9am and if you’re the first one in line, you’ll be the first one to be seen. They are also opened 7 days a week.
2) You don’t have to spend hours in the ER or wait days for an appointment with your PCP.
3) Dr. Lum knows what he’s doing and his office is equipped with proper machinery so you don’t have to bounce from one place to another for testing. He’s super nice too and makes personal follow-​up calls with you about test results and personally makes calls to get your referrals.
4) You have 2 weeks for a follow-​up appointment and they don’t charge you an additional co-​pay for your follow-​up.