The Five Ten Vape Shoppe

After struggling with unhelpful online vaping dealers, I am now hooked on The Five Ten. Ryan worked with my husband and me to get us set up with the right products and accessories tailored to our individual needs. His patient instruction and helpfulness was exactly what we needed to finally quit smoking cigarettes after 10+ years. Thank you Ryan and The Five Ten team! You gained some very happy customers!

Stopped in today to upgrade to something better than what I had. Rob knew exactly what I wanted and was great explaining the vape pen I purchased. I was able to try the different E-​Juices they had available and was more than pleased. It is nice to go to a place and get exactly what you are looking for. Thanks Rob. The skinny guy was cool too!

the skinny asian dude is cool, Coffee Vape freaking delicious!

This place a gem. I’m an experienced and picky customer and Five Ten really impressed me.
These guys are honest, knowledgeable, and polite. They have a great selection of the latest high quality tanks and boxes.
Check it out! You’ll be glad you did.

The staff was polite and helpful, though the store prices are definitely not kind to the wallet. I mean, 36 $ for an Aspire Nautilus mini? That is over 10 $ more than online prices. And they don’t carry a good selection of liquids; only about 80−90% VG juices, and they’re not that great. I would recommend carrying a larger selection and lowering your prices, but I get it: Forest Hills rental prices are up there.

1: Coil cost $ 3 purchased in two more, in Deer Park, LI same coil cost me $ 5 that is $ 5 for if only purchase 5 coils in Deer Park (one would think LI would be less than Austin Street
2: Vape customer service, everyone and I mean all staff are patient, kind and willing to explain simplest details to me and my friends whom brought in to purchase new sets and/​or coils. My boyfriend was told to make his own coil w gauze pads when I took him into this local vape store they told him it would be easier to purchase coil, which note is less expensive than building his own as told by Deer Park Vape store
3: Product knowledge product knowledge– all staff are equipped with plethora product knowledge, as mentioned in previous reviews the staff takes time to care for customer questions/​concerns. When went to Deer Park vape store, three men were sitting around goofing off on phone trying to fight who would have to help me. Here, as soon as open door a staff member will get up and greet you in casual way… no pressure to buy. You can go in ask for help with your vape, and they will with kindness and sincerity
4: Rewards rewards– after $ 100 have $ 10 discount off purchase. Note tend to purchase large juice, not sure about buy 10 small juice get the 11^th free deal since tend to purchase large juice.
5: Back in November I went into store, asked about vaping cost. The owner explained cost to me, about 2 weeks later, returned to store purchased my first kit and bye bye Newport Lights.
6. Vape Juice quality, again when stuck out in LI use my boyfriend’s juice which tends to be sludge thick oil that ends up clogging my atomizer, juice sold here is clearer, lighter and less sticky. I don’t know much about Vape juice, only that most Vape juice can be made with low end oil which gives it sludge appearance.
Immensely happy this store is here, hours are great. Stock up on juice coil as price here is really good compared to LI.

i went in to get some coils for my tank. but they didn’t have it. looked at some of their products and have premium prices. the only juices i saw was on a poster (wow!). if i was the owner, i’d have the juices in customers’ face when they come in. the guy who works there greeted me and that was pretty much it. all-​in-​all, the vibe in the store is very low.

Knowledgable Staff, I purchased a Joyatech vape e-​cig, and left there a pro on its usage. Straight forward great staff. Wish they were a bit closer, but will travel.

Bought kangertech coils about a week ago. Each coil lasted about a day. Im new to vaping. Is this normal? I know they were done cause of a strong burnt taste.

Passed by a couple times and went in the other day. I bought an aspire mini tank and a vision spinner off them and after using it for a couple days I’m pretty satisfied. These guys are cool and all but they don’t have a huge selection of juice but I got small bottle of a coca-​cola flavor juice which I’ve been hooked on for the past couple days. Their rewards program is pretty cool as well, you get a point for every dollar you spend and the small juices give you a stamp. 11^th small bottle is free with the rewards and every $ 100 you spend gets you 10 bucks off. I’ll probably buy coils off them as I need them and maybe an oil or two here and there just wish the selection was a little more broad. Overall I am a fan though and I do recommend it.

I went in for my first mod, the manager gave me a speech like i was going to die from this. His attitude asides this was he could give a fuck less I wanted to make a purchase. The products i purchased I don’t believe were overpriced, of course you pay more for the convenience of getting what you want at the store.
Just really crap attitudes & persona, I hope they change for the better

This place is awesome. I got tank as a gift and it was leaking. The person said they got it from Vape. I went to the place and they said sorry it’s a knockoff Aero tank. They tried to fix it any way but it was no use. So they helped me with a new tank and the coils. Then I got some juice and I was on my way. The customer service is awesome and I recommend every one should go to them. Absolutely awesome people and very helpful.

Excellent customer service. The staff are knowledgeable and friendly, and they worked to give me the best product for my needs while respecting my existing kit (purchased elsewhere). I found my new vape store :)

Excellent service when there for the first time and I asked so many questions are regarding everything they were not lazy at all to answer all my questions highly recommend this place super friendly excellent customer service you definitely should try it

Stopped in a few weeks ago for a new work battery and was surprised they carry most of the stuff I use. They guys in there were nice and helped me find what I needed.
The prices are decent, keep in mind they pay rent on Austin street, so don’t go in there and expect to pay clone prices for stuff.
Good selection for a small store and I will be going back.

nothing but love for the guys at vape NY. knowledgeable, courteous and helpful. definitely recommend it

Best vape shop in the area. Guys are knowledgeable about what they are selling, which is KEY. Awesome

Stumbled into VapeNY a few months ago after a friend introduced me to vaping as an alternative to smoking… Before to me it was still a hobby limited to the internet because I didn’t know of ANY stores around me that stocked the things I needed… (I live in Queens). So of course my eyeballs fell out of my head when I was just strolling down Austin Street on a Saturday and came across a vape shop of all things. And this place isn’t just a seedy head shop looking to cash in on the trend by offering e-​cigarette supplies, this place is the real deal.
All the guys who work here seem to be super knowledgable, and are enthusiasts of vaping themselves. They’re all ex-​smokers too, so they can attest for you firsthand how it worked for them.
The next time I came back to store was to buy a new tank and some replacement coils that I really could not wait 5 days for in the mail (when you need your fix, you need your fix…). When I was there, one of the guys actually gave his own two cents about a better tank than what I went in there looking for, and it turned out to be better quality and around the same price. I appreciated the fact that the people who work here are willing to actually talk to you about the product instead of being robots just ringing things up at the register…
I usually go in already knowing what I want but I’ve been in there when there seemed to be some people who are just starting out. I’ll admit I was a little impatient since I was in a hurry and I just needed to buy a new charger but the fact is that it was taking so long because the guy behind the counter was setting someone up with a starter kit and really taking the time to make sure the customer understood the product so… I suppose if I was in that customer’s shoes, I’d be happy that someone was taking the time to really teach me about what I was getting into instead of just sending me home to figure it out on my own. I’ve had a friend who went to some other place to end up dropping like 100 dollars on a battery mod that wasn’t explained to him and then I watched him fry all his coils…
But it does seem to get swamped if you walk in at the wrong time of day. It’s pretty chill when it’s empty though and the guys are willing to shoot the shit with you.
They only carry VapeNY juice which is not bad but I like some flavors better than others. I think they’re in the midst of reformulating some flavors so I hope it only goes up from here. Personally I’d recommend CML which tastes like earl grey tea to me. :)
Anyway, I know that there are some swankier vape lounges that have opened up in Manhattan but I still like coming to VapeNY to skip out on the pretentiousness. These guys have everything for the basic user and also a lot of stuff to placate the more serious vaper (ie. psychedelic CherryVape glass drip tips! oOOooOh), and I’m usually in and out pretty satisfied.

I love these guys! They are always incredibly helpful and knowledgeable. Would not go anywhere else!

This place is fantastic!!! Just stopped in today after searching on the internet for days I realized I’d rather go to a store and talk to someone. The location is very accessible, right on Austin street in Forest Hills. The inside of the store is simple, clean and it smells sweet but not overwhelming at all. I was a little put off by the steamed windows but I think it’s from all the vaping and the heat is on since it’s winter.
I didn’t give it a second thought after talking with one of the salesman. There were two guys inside who were very very friendly. I was impressed with the way they managed to take their time with each customer. Even with a line of folks building up in the small store they were able to prioritize and task manage. For example, while they were helping two other customers there before me… one of the salesman set me up with trying out different flavors on a vapor hookah. PRETTY COOL. Another guy in the store was trying flavors too and we were able to chat about which ones we liked.
They really take the time to get to know what your needs are. I went in expecting to spend between 100 and 200 bucks. All of the products in their display case look high end. They even have an assortment of stylish accessories to customize your kit with. I had recently started smoking again after 3 years of abstinence. I started using my old totally wicked e cigarette which was no longer satisfying my needs. I was hoping to buy a high quality product. I had seen online that the new tech on ecigarettes had a voltage controller thing which was appealing to me. I explained to the salesman what my budget was. He told me right away that I was going to spend way less than I thought based on my needs. I wasn’t convinced at first but I was wrong.
The 2^nd most impressive point about these guys is that they do not push for you to buy more. I thought I was going to need a higher level of nicotine but he suggested I try vaping a bit slower. He was right. I realized that all of that new ecigarette tech wasn’t really necessary for me. It seems like it’s more geared to the enthusiast vaper. Besides, the one my salesman picked out for me made it very easy to control how strong the hit would be just by changing the rate at which I draw the vapor out. This was one of their most basic kits by the way.
They seem to be very concerned with making sure that the product they are selling to you is fully matched to your personal needs and that you know how to use it correctly. It really made me feel comfortable since I’m not very knowledgeable about this stuff. Both salesmen were extremely informative and seemed to know mountains of information about different companies and the vaping culture.
My salesman explained to me in great detail two options he thought were best fit for me. I ended up choosing a pretty basic kit with a smaller size battery and 11mg nicotine instead of 16 which they recommended to the guy next to me who smokes a pack a day. I really only smoke between 4 – 7 cigarettes a day. The kit I chose came with 2 ecigarettes, 2 chargers (1 usb and 1 wall), and a carrying case. I was even able to choose what color batteries and tanks for the liquids I wanted. If I wanted to I could even choose a custom tip. I thought I’d wait on that one for my next visit. I also bought 4 different flavors. I strongly recommend the apple! Yum! I was totally shocked when he rang me up and it all came out to less than $ 120. I actually asked him to repeat himself because I didn’t think I heard him correctly. Keep in mind I pretty much went for all of the extras offered on the basic kit he showed me plus 4 different eliquids.
No doubt in my mind… I will be coming back to VapeNY and I will be recommending them to all of my friends. I will definitely grab a ton of different flavors so I can start experimenting with combinations: P