Price Busters

I just bought a sectional that was on sale in the circular. The paper said free shipping but I didn’t see the section that said that was for purchases over $ 3000. I don’t know who would come in here and spend $ 3000 but I guess that’s the point. So now I’m paying $ 130 for the delivery of a $ 500 sectional. I just moved and just really want a sectional for my Super Bowl party since the one I have now doesn’t match the décor of my new place. Happy that they said they could deliver within 2 days. It is just Baltimore to DC anyway. I’ll update my post after delivery, then after a few months. The negatives so far are that no one had a tape measure. You would think those would be in abundance. Also, the «processing fee» on the bill seems sketchy. I was paying cash? I couldn’t figure out what they needed to process but I got that dropped. Don’t pay it…

Avoid this furniture store!!! We went in to look on one trip and then came back to purchase the furniture on the next visit, everything the first employee told us from our first visit according to the Manager was wrong. They told us they had 3 sets of the kind of couch and love seat we wanted but then the Manager says they are only a showroom and everything has to come from the warehouse in Baltimore. Delivery starts at $ 90.00 according to where you live, so prepare for that. The manager was rude and practically called me a liar when we told him what the first person said on our first visit. I think this place is just a business that’s trying to take advantage of people that really just need affordable furniture and they look at us as suckers, stay away!!!

Update on the couch I purchased… It is now coming apart at the seams. These people a crooks. If u are thinking of buying anything from there store do yourself a favor and go someplace else even if it cost u more money. Because whatever u buy from here u will be buying again in less than a year. I’m currently buying a new couch and lost 1200 $.

I wholeheartedly agree with the negative reviews about this company and location. the furniture is NOT new as advertised and is NOT discounted. Always do your research before buying and do not buy in desperation because you will fall for anything. I bought a sofa, a sectional and an ottoman, less than a year ago and the leather around the bottom of the sofa is wearing thin. Also, the ottoman’s hinges are falling off. I have not finished paying off the furniture and it is looking old already. the Forestville location takes absolutely no responsibility for the furniture that they sell. always referring you to «customer service» which is located in Baltimore. Not only can you never get anyone on the line, but the two times that I was able to speak with someone, a woman who calls her self a manager was beyond unprofessional to the point of being blatantly «ghetto». Shop around, do your research. Do not buy from these people!

I have read some of the horrible reviews of this particular store and everyone has their own experience but mine was gr8! Pacey (sp?) the Manager was gr8! he believes in telling customers the truth about their purchase, the finance agreement and the delivery. this is a discount furniture store so you get what u pay 4, don’t go into the store expecting Ethan Allen furniture, but it is really good furniture 4 the price. the delivery service is contractor so keep that in mind. there was a mix up w/​my delivery but the Warehouse Rep, Keisha was gr8 in helping me get it all str8! the delivery guys made a gr8 effort in getting 2 me in a timely manner and getting my sofa in a really tight spot. I appreciate Pacey being up front w/​me. I needed a sofa 4 my Hubs Man Cave and my purchase served that purpose perfectly. I would recommend using this location if u need discount furniture